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belto July 25th 06 12:45 PM

email download
 
I am using MS outlook to download my e mail messages
Increasingly this has become slower and today I cannot download any.
I have visited my providers web mail and there they are.
Suggesting that it is the Outlook causing the problem
Are there any suggestions on what the nexts steps I should take to correct
the situation

Thank you



Vince Averello [MVP-Outlook] July 25th 06 12:58 PM

email download
 
Do you receive any errors? Also, a few questions:
- what version of Outlook are you using?
- have you run ScanPST.EXE on your PST file?

"belto" wrote in message
k...
I am using MS outlook to download my e mail messages
Increasingly this has become slower and today I cannot download any.
I have visited my providers web mail and there they are.
Suggesting that it is the Outlook causing the problem
Are there any suggestions on what the nexts steps I should take to correct
the situation




Kiran July 25th 06 02:55 PM

email download
 
Hi,
Try this,

1) start--run-- outlook /safe ... check if outlook works normally.
2) Run a search for and rename the following files frmcache.dat, outcmd.dat,
extend.dat, views.dat and *.srs files.

"belto" wrote in message
k...
I am using MS outlook to download my e mail messages
Increasingly this has become slower and today I cannot download any.
I have visited my providers web mail and there they are.
Suggesting that it is the Outlook causing the problem
Are there any suggestions on what the nexts steps I should take to correct
the situation

Thank you





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