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-   -   OL keeps crashing (http://www.outlookbanter.com/outlook-general-queries/237-ol-keeps-crashing.html)

DJ January 14th 06 06:44 PM

OL keeps crashing
 
Hi,

I just installed Office XP on a new PC and each time I open Outlook, it
closes on its on after about 3 seconds (its not even listed as an active
program when i do contr-alt-del). I have tried uninstalling and reinstalling
the software but I run into the same problem. Interestingly, i can right
click on the outlook icon and and enter a menu that allows for setup of email
accounts, data files, and users..but I can't get the program to launch and
stay active.

DL January 16th 06 12:57 AM

OL keeps crashing
 
Have you tried a Detect/Repair, using the CD?
Only running Apps will apear in Task Mngr

"DJ" wrote in message
...
Hi,

I just installed Office XP on a new PC and each time I open Outlook, it
closes on its on after about 3 seconds (its not even listed as an active
program when i do contr-alt-del). I have tried uninstalling and

reinstalling
the software but I run into the same problem. Interestingly, i can right
click on the outlook icon and and enter a menu that allows for setup of

email
accounts, data files, and users..but I can't get the program to launch and
stay active.




DJ January 16th 06 01:32 AM

OL keeps crashing
 
I tried restarting my PC in start mode and the program worked, so I then went
back and weeded out the start-up apps to narrow down who was conflicting with
outlook causing it to crash. I had reinstalled Office XP multiple times,
even upgraded versions but none of those helped.

--
Thanks,
DJ


"DL" wrote:

Have you tried a Detect/Repair, using the CD?
Only running Apps will apear in Task Mngr

"DJ" wrote in message
...
Hi,

I just installed Office XP on a new PC and each time I open Outlook, it
closes on its on after about 3 seconds (its not even listed as an active
program when i do contr-alt-del). I have tried uninstalling and

reinstalling
the software but I run into the same problem. Interestingly, i can right
click on the outlook icon and and enter a menu that allows for setup of

email
accounts, data files, and users..but I can't get the program to launch and
stay active.





Brian Tillman January 16th 06 03:12 PM

OL keeps crashing
 
DJ wrote:

I tried restarting my PC in start mode and the program worked, so I
then went back and weeded out the start-up apps to narrow down who
was conflicting with outlook causing it to crash. I had reinstalled
Office XP multiple times, even upgraded versions but none of those
helped.


Did you examine the Event Logs to see what errors appeared there?
--
Brian Tillman

Sharath January 17th 06 06:34 AM

OL keeps crashing
 
open Outlook in safe mode
start run outlook /safe.
If that works it is beacuse of some addin
toolsoptionsother advanced optionaddin manager
Also back up and delete the following registry keys
HKEY_LOCAL_MACHINESoftwareMicrosoftExchangeCli entExtensions
Delete all the keys to the right hand side of extensions
HKCU\Software\Microsoft\Office\Outlook\Addins\
HKLM\Software\Microsoft\Office\Outlook\Addins

"Brian Tillman" wrote in message
...
DJ wrote:

I tried restarting my PC in start mode and the program worked, so I
then went back and weeded out the start-up apps to narrow down who
was conflicting with outlook causing it to crash. I had reinstalled
Office XP multiple times, even upgraded versions but none of those
helped.


Did you examine the Event Logs to see what errors appeared there?
--
Brian Tillman





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