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-   -   Help with Gmail (http://www.outlookbanter.com/outlook-general-queries/25760-help-gmail.html)

laura September 1st 06 03:49 AM

Help with Gmail
 
I have tried to connect my gmail account to Outlook 2002. When i click the
"test account settings" button, an error shows up that tells me "Sent test
email message: Unable to sent test Message. Please verify the email address
field."
I am positive that the email address is typed in correctly, so whhy the
error?!
Thank in advance.

CreloX September 1st 06 10:34 AM

Help with Gmail
 
Hello Laura

You could try the autoconfiguration tool for Gmail. You can find it here
http://mail.google.com/support/bin/a...e=f&ctx=search

CreloX

The most exciting phrase in science, the one that heralds new
discoveries, is not "Eureka, I found it!" ... but ... "Hey, that's
funny!"
Isaac Asimov


Laura wrote:
I have tried to connect my gmail account to Outlook 2002. When i click the
"test account settings" button, an error shows up that tells me "Sent test
email message: Unable to sent test Message. Please verify the email address
field."
I am positive that the email address is typed in correctly, so whhy the
error?!
Thank in advance.


laura September 1st 06 05:29 PM

Help with Gmail
 
i have tried this link before. after i complete the configuration wizard
provided, nothing happens. WHen i try manually configuring, the error i
mentioned before shows up....any suggestions?


Brian Tillman September 5th 06 01:37 PM

Help with Gmail
 
Laura wrote:

i have tried this link before. after i complete the configuration
wizard provided, nothing happens. WHen i try manually configuring,
the error i mentioned before shows up....any suggestions?


Have you enabled the option on the gmail server to allow POP/SMTP access to
your gmail account there?
--
Brian Tillman


laura September 6th 06 09:55 PM

Help with Gmail
 

Yes, i have

Agent_C September 7th 06 03:32 PM

Help with Gmail
 
On Thu, 31 Aug 2006 19:49:02 -0700, Laura
wrote:

I am positive that the email address is typed in correctly, so whhy the
error?!


It's way more than just entering the email address.

Make sure your settings match these:

Incoming server: POP.GMAIL.COM
Outgoing server: SMTP.GMAIL.COM

Under 'More settings'...
'Outgoing server (SMTP) requires authentication - YES
'Use same settings as my incoming server' - YES

Under 'Advanced'...

Server port numbers:
Incoming server (POP3): 995
Outgoing server (SMTP: 465

'This server required an encrypted connection (SSL) - YES.

Confirm that *ALL* of the above setting match yours before you hit the
'Test Account Settings' button.

A_C







Steven September 7th 06 10:16 PM

Help with Gmail
 
I have done wverything adviced to Laura, no results. I bought this new
computer today, installed the outlook 2002, nd cant send messages. Please
help.

Steven

"Agent_C" wrote:

On Thu, 31 Aug 2006 19:49:02 -0700, Laura
wrote:

I am positive that the email address is typed in correctly, so whhy the
error?!


It's way more than just entering the email address.

Make sure your settings match these:

Incoming server: POP.GMAIL.COM
Outgoing server: SMTP.GMAIL.COM

Under 'More settings'...
'Outgoing server (SMTP) requires authentication - YES
'Use same settings as my incoming server' - YES

Under 'Advanced'...

Server port numbers:
Incoming server (POP3): 995
Outgoing server (SMTP: 465

'This server required an encrypted connection (SSL) - YES.

Confirm that *ALL* of the above setting match yours before you hit the
'Test Account Settings' button.

A_C








Agent_C September 7th 06 11:15 PM

Help with Gmail
 
On Thu, 7 Sep 2006 14:16:01 -0700, steven
wrote:

I have done wverything adviced to Laura, no results. I bought this new
computer today, installed the outlook 2002, nd cant send messages. Please
help.


Assuming that you're trying to configure Outlook (2000 or later) for
Gmail access, perhaps the following screen captures will help:

http://tinyurl.com/z4o85
http://tinyurl.com/huehd
http://tinyurl.com/eraeq


Before doing any of this, make doubly sure you've logged on to your
Gmail account at http://www.gmail.com and enabled POP3 access.

Then, open up Outlook… Go up to 'Tools' / E-Mail Accounts and select
'Add a new email account'.

Use the settings I previously posted and if you do everything
correctly, you should be able to send and receive mail through the
Gmail servers.

If you can't, please be very specific. What message is Outlook
returning, etc.

A_C


Steven September 7th 06 11:28 PM

Help with Gmail
 
Hello A-C,

Actually I am installing everything as it is installed in my old laptop,
step by step. I can send messages from my old laptop, and I can't do it from
the new one.
I have done everything as adviced, but when I test the accounts a message
appears: "Sent test email message: Unable to sent test Message. Please verify
the email address field."

Thanks for any advice you could give me,

Steven

"Agent_C" wrote:

On Thu, 7 Sep 2006 14:16:01 -0700, steven
wrote:

I have done wverything adviced to Laura, no results. I bought this new
computer today, installed the outlook 2002, nd cant send messages. Please
help.


Assuming that you're trying to configure Outlook (2000 or later) for
Gmail access, perhaps the following screen captures will help:

http://tinyurl.com/z4o85
http://tinyurl.com/huehd
http://tinyurl.com/eraeq


Before doing any of this, make doubly sure you've logged on to your
Gmail account at http://www.gmail.com and enabled POP3 access.

Then, open up Outlook… Go up to 'Tools' / E-Mail Accounts and select
'Add a new email account'.

Use the settings I previously posted and if you do everything
correctly, you should be able to send and receive mail through the
Gmail servers.

If you can't, please be very specific. What message is Outlook
returning, etc.



laura September 8th 06 02:11 AM

Help with Gmail
 
I have done all this and I am still getting the same error as I mentioned
above!! I cant understand it! I need help! Thanks :)

Agent_C September 8th 06 03:09 PM

Help with Gmail
 
On Thu, 7 Sep 2006 15:28:02 -0700, steven
wrote:

I have done everything as adviced, but when I test the accounts a message
appears: "Sent test email message: Unable to sent test Message. Please verify
the email address field."


Stephen, Laura…

When you hit the 'Test account settings' button, there are (5) things
it tests. What are they and what is the test result for each?

If you don't answer this question fully, I'm not going to assist you
any further.

A_C


laura September 8th 06 08:38 PM

Help with Gmail
 
The tasks read:
Establish network connection - Completed
Find outgoing mail server (SMTP) - Completed
Find incoming mail server (POP3) - Completed
Log onto incoming mail server (POP3) - Completed
Sent test email message - Failed

Under Errors, it reads:
Send test email message: Unable to send test message. please verify the
email address field.


Thanks!!

Milly Staples [MVP - Outlook] September 8th 06 08:55 PM

Help with Gmail
 
Can't understand what exactly?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Laura asked:

| I have done all this and I am still getting the same error as I
| mentioned above!! I cant understand it! I need help! Thanks :)



Gordon September 8th 06 08:59 PM

Help with Gmail
 
"Laura" wrote in message
...
The tasks read:
Establish network connection - Completed
Find outgoing mail server (SMTP) - Completed
Find incoming mail server (POP3) - Completed
Log onto incoming mail server (POP3) - Completed
Sent test email message - Failed

Under Errors, it reads:
Send test email message: Unable to send test message. please verify the
email address field.


Thanks!!



So have you verified that the email address is correctly typed? (And please
quote the post you are replying to - thanks)



Agent_C September 8th 06 09:42 PM

Help with Gmail
 
On Fri, 8 Sep 2006 12:38:01 -0700, Laura
wrote:

Sent test email message - Failed

Under Errors, it reads:
Send test email message: Unable to send test message. please verify the
email address field.


1) What precisely do you have in the email address field for this
account? It should be your complete Gmail address )
nothing more, nothing less.

2) Are you 100% certain you have enabled POP3 access at Gmail.com?

3) Have you actually received any Gmail with Outlook thus far?

OK at this point... If you send me screen captures of each and every
panel you filled out in Outlook to configure this account (there
should be no more than 8, I'll look them over. (JPG please, *not*
BMP).

Be sure to include each screen under 'more settings' and all tabs
under 'Advanced'.

A_C


A_C




laura September 8th 06 11:03 PM

Help with Gmail
 

This was my original problem. I am positive that the email address field is
typed in correctly and that POP is enabled in gmail.

i wil send the screen shots if you give me an email address to send them to.

Laura




"Agent_C" wrote:

On Fri, 8 Sep 2006 12:38:01 -0700, Laura
wrote:

Sent test email message - Failed

Under Errors, it reads:
Send test email message: Unable to send test message. please verify the
email address field.


1) What precisely do you have in the email address field for this
account? It should be your complete Gmail address )
nothing more, nothing less.

2) Are you 100% certain you have enabled POP3 access at Gmail.com?

3) Have you actually received any Gmail with Outlook thus far?

OK at this point... If you send me screen captures of each and every
panel you filled out in Outlook to configure this account (there
should be no more than 8, I'll look them over. (JPG please, *not*
BMP).

Be sure to include each screen under 'more settings' and all tabs
under 'Advanced'.

A_C


A_C





Agent_C September 8th 06 11:15 PM

Help with Gmail
 
On Fri, 8 Sep 2006 15:03:02 -0700, Laura
wrote:

i wil send the screen shots if you give me an email address to send them to.


is a fully functional email address.

A_C



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