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#1
October 18th 06, 10:55 AM
posted to microsoft.public.outlook
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Missing from list
Dear all
I have a situation where one e-mail client doesn't receive mails once in a way which was sent directly to him from outside sender and copying it to some of the colleagues of him. When I check the people were in the cc list they had those mails but that particular person who was in to list didn't get it. what is the reason to cause this kind of malfunction in the MS Outlook. this version is ms outlook 2003 and server is exchange 2000. Thanks Janaka Sampath 
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#2
October 18th 06, 05:45 PM
posted to microsoft.public.outlook
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Missing from list
Is message tracking turned on on your exhange server? If so, then track
that message. Does it show as being delivered to that mailbox? Whenever I see this, I find the user has some crunched filter\view in outlook, which, when cleaned shows the message sitting there.... "Janaka Sampath" wrote in message ... Dear all I have a situation where one e-mail client doesn't receive mails once in a way which was sent directly to him from outside sender and copying it to some of the colleagues of him. When I check the people were in the cc list they had those mails but that particular person who was in to list didn't get it. what is the reason to cause this kind of malfunction in the MS Outlook. this version is ms outlook 2003 and server is exchange 2000. Thanks Janaka Sampath
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