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Outlook 2003 won't launch



 
 
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  #1  
Old October 22nd 06, 08:53 PM posted to microsoft.public.outlook
DW
external usenet poster
 
Posts: 1
Default Outlook 2003 won't launch

I have a standalone version of Office 2003 Small Business Edition. When I try to open Outlook, I get the following error:

The exception unknown software exception (Ox40000015) occurred in the application at location 0x7813461a.

Click on OK to terminate the program
Click on CANCEL to debug the program


When I tried to reinstall the software using my Office 2003 application disks, the installer failed to initialize with a similar issue. What do I do?

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  #2  
Old October 22nd 06, 10:32 PM posted to microsoft.public.outlook
Lanwench [MVP - Exchange]
external usenet poster
 
Posts: 651
Default Outlook 2003 won't launch

In ,
DW DW typed:
I have a standalone version of Office 2003 Small Business Edition.
When I try to open Outlook, I get the following error:

The exception unknown software exception (Ox40000015) occurred in the
application at location 0x7813461a.

Click on OK to terminate the program
Click on CANCEL to debug the program


When I tried to reinstall the software using my Office 2003
application disks, the installer failed to initialize with a similar
issue. What do I do?

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com


Can you open Word?
Had you already configured a mail profile in Outlook, and did it ever work?
Check your workstation's event logs.


  #3  
Old October 23rd 06, 04:04 PM posted to microsoft.public.outlook
DW
external usenet poster
 
Posts: 2
Default Outlook 2003 won't launch

Can you open Word?

Yes, wprd opens fine.

Had you already configured a mail profile in Outlook, and did it ever work?


Yes, it worked fine up to Saturday, when my computer became infected
with Virus Burst software and other sypyware. I disinfected the
computer, and this problem appears to be the only issue.

Check your workstation's event logs.


What am I looking for?

  #4  
Old October 23rd 06, 04:40 PM posted to microsoft.public.outlook
DW
external usenet poster
 
Posts: 2
Default Outlook 2003 won't launch

Here's spme additional info:

When trying to launch the Office 2003 installer, I get the following
error:

Runtime Error!

Program C:|WINDOWS\system32\msiexec.exe

This application has requested the Runtime to terminate in an unusual
way.

===================

DW wrote:
Can you open Word?


Yes, wprd opens fine.

Had you already configured a mail profile in Outlook, and did it ever work?


Yes, it worked fine up to Saturday, when my computer became infected
with Virus Burst software and other sypyware. I disinfected the
computer, and this problem appears to be the only issue.

Check your workstation's event logs.


What am I looking for?


  #5  
Old October 23rd 06, 10:27 PM posted to microsoft.public.outlook
Lanwench [MVP - Exchange]
external usenet poster
 
Posts: 651
Default Outlook 2003 won't launch

In ups.com,
DW typed:
Can you open Word?


Yes, wprd opens fine.

Had you already configured a mail profile in Outlook, and did it
ever work?


Yes, it worked fine up to Saturday, when my computer became infected
with Virus Burst software and other sypyware. I disinfected the
computer, and this problem appears to be the only issue.

Check your workstation's event logs.


What am I looking for?


Errors!


  #6  
Old October 23rd 06, 10:39 PM posted to microsoft.public.outlook
Lanwench [MVP - Exchange]
external usenet poster
 
Posts: 651
Default Outlook 2003 won't launch

In ups.com,
DW typed:
Here's spme additional info:

When trying to launch the Office 2003 installer, I get the following
error:

Runtime Error!

Program C:|WINDOWS\system32\msiexec.exe

This application has requested the Runtime to terminate in an unusual
way.


Did you google for that error / phrase?



===================

DW wrote:
Can you open Word?


Yes, wprd opens fine.

Had you already configured a mail profile in Outlook, and did it
ever work?


Yes, it worked fine up to Saturday, when my computer became infected
with Virus Burst software and other sypyware. I disinfected the
computer, and this problem appears to be the only issue.

Check your workstation's event logs.


What am I looking for?




 




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