"From field" - on behalf of
 

Hello All,

We have Exchange 2003 and Office 2003 pro - with the latest service packs
and updates.

We have a public e-mail address, something like sitting
on a folder under Public Folder.

Our supporters sometimes need to answer the mails coming to that
address/folder, and they are using "From field" to send the answer on behalf
of that info-e-mail. They would like to have there's own e-mail address not
shown as the sender, but only info@...

But, very often the customers get those e-mails, and in "From field" shows
as following:

From on behalf of

How to prevent this from happening?

It is critical that the correspondence goes through info@ address, and not
the supporter's own e-mail accounts.

Thanx in advance!

/ Zoran

"From field" - on behalf of
 

Do not grant 'Send on Behalf Of', Grant 'Send As' permissions.

For this to work you will have to publish the Public Folder in the GAL. If
you have a normal Exchange install with RUS running it will do this for you.

Oliver


"Zoran Pantic" wrote in message
...
Hello All,

We have Exchange 2003 and Office 2003 pro - with the latest service packs
and updates.

We have a public e-mail address, something like
sitting on a folder under Public Folder.

Our supporters sometimes need to answer the mails coming to that
address/folder, and they are using "From field" to send the answer on
behalf of that info-e-mail. They would like to have there's own e-mail
address not shown as the sender, but only info@...

But, very often the customers get those e-mails, and in "From field" shows
as following:

From on behalf of

How to prevent this from happening?

It is critical that the correspondence goes through info@ address, and not
the supporter's own e-mail accounts.

Thanx in advance!

/ Zoran

"From field" - on behalf of
 

Hi Oliver,

thanx for your quick answer, I will try this at once.

I don't know what type of Exchange install we have, it was not me installing
it (what is RUS?). How do I check that?

/ Zoran


"Oliver Moazzezi" wrote in message
...
Do not grant 'Send on Behalf Of', Grant 'Send As' permissions.

For this to work you will have to publish the Public Folder in the GAL. If
you have a normal Exchange install with RUS running it will do this for
you.

Oliver


"Zoran Pantic" wrote in message
...
Hello All,

We have Exchange 2003 and Office 2003 pro - with the latest service packs
and updates.

We have a public e-mail address, something like
sitting on a folder under Public Folder.

Our supporters sometimes need to answer the mails coming to that
address/folder, and they are using "From field" to send the answer on
behalf of that info-e-mail. They would like to have there's own e-mail
address not shown as the sender, but only info@...

But, very often the customers get those e-mails, and in "From field"
shows as following:

From on behalf of

How to prevent this from happening?

It is critical that the correspondence goes through info@ address, and
not the supporter's own e-mail accounts.

Thanx in advance!

/ Zoran

SOLVED: "From field" - on behalf of
 

Hello Oliver,

many thanx for your advice - it worked! :o)

Regards,

Zoran



"Zoran Pantic" wrote in message
...
Hello All,

We have Exchange 2003 and Office 2003 pro - with the latest service packs
and updates.

We have a public e-mail address, something like
sitting on a folder under Public Folder.

Our supporters sometimes need to answer the mails coming to that
address/folder, and they are using "From field" to send the answer on
behalf of that info-e-mail. They would like to have there's own e-mail
address not shown as the sender, but only info@...

But, very often the customers get those e-mails, and in "From field" shows
as following:

From on behalf of

How to prevent this from happening?

It is critical that the correspondence goes through info@ address, and not
the supporter's own e-mail accounts.

Thanx in advance!

/ Zoran

SOLVED: "From field" - on behalf of
 

Cool, I've been wanting to know that too!


Clayton


P.S.: I just wrote an iTunes podcast tutorial and just want to publicize
it. You can find it at:
http://www.nikoli.net/itunepod

*****************************************

"Zoran Pantic" wrote in message
...
Hello Oliver,

many thanx for your advice - it worked! :o)

Regards,

Zoran



"Zoran Pantic" wrote in message
...
Hello All,

We have Exchange 2003 and Office 2003 pro - with the latest service packs
and updates.

We have a public e-mail address, something like
sitting on a folder under Public Folder.

Our supporters sometimes need to answer the mails coming to that
address/folder, and they are using "From field" to send the answer on
behalf of that info-e-mail. They would like to have there's own e-mail
address not shown as the sender, but only info@...

But, very often the customers get those e-mails, and in "From field"
shows as following:

From on behalf of

How to prevent this from happening?

It is critical that the correspondence goes through info@ address, and
not the supporter's own e-mail accounts.

Thanx in advance!

/ Zoran

SOLVED: "From field" - on behalf of
 

No problem dude

Oliver

"Zoran Pantic" wrote in message
...
Hello Oliver,

many thanx for your advice - it worked! :o)

Regards,

Zoran