Hi, I have a puzzler here and I wonder if anyone out there has had this one
happen. It's with our e-mail program, Outlook 2002, and I have just noticed
a duplicate folder pop up under weird circumstances. Here it is: A message,
or messages, are received, opened, then filed. It is with the filing that
there's a peculiarity. There are a number of ways of doing it but the
obvious ones are as follows:

1) Right click the item in the INBOX, and up comes a list of folders to
which the message can be moved to, and

2) Click a tab on one of the taskbars and up comes a list, allbeit an
abbreviated one, to which the item can be moved.

No problem with the first one but, with the second one, I've today
discovered that there are TWO folders named PERSONAL!! This does not show up
when you file via the first method. Where this is becoming problematic is
that we're trying to dig up a couple of messages we know have been filed in
PERSONAL but do not show up when the actual folder is opened. It looks
pretty much like these messages have been filed in the wrong PERSONAL (or
GHOST!!) folder, using, of course, method #1. We've tried looking in the
ARCHIVE subsection of our whole folder list but nothing doing.

Anyone out there have any ideas as to what's going on here and how this can
be rectified; better still, is there any way of resurrecting these two
messages?
Sincerely,

Rob Turner
Islandnet.com
)

Hardly a puzzler. The problem of duplicate personal folders has been asked
and answered countless times in this group. Cause remains the same: You
corrupted your Outlook profile by migrating Outlook data incorrectly.
Solution remains the same: create a new Outlook profile. If you need more
details, search this group.
--
Russ Valentine
[MVP-Outlook]
"Rob Turner" wrote in message
...
Hi, I have a puzzler here and I wonder if anyone out there has had this
one happen. It's with our e-mail program, Outlook 2002, and I have just
noticed a duplicate folder pop up under weird circumstances. Here it is: A
message, or messages, are received, opened, then filed. It is with the
filing that there's a peculiarity. There are a number of ways of doing it
but the obvious ones are as follows:

1) Right click the item in the INBOX, and up comes a list of folders to
which the message can be moved to, and

2) Click a tab on one of the taskbars and up comes a list, allbeit an
abbreviated one, to which the item can be moved.

No problem with the first one but, with the second one, I've today
discovered that there are TWO folders named PERSONAL!! This does not show
up when you file via the first method. Where this is becoming problematic
is that we're trying to dig up a couple of messages we know have been
filed in PERSONAL but do not show up when the actual folder is opened. It
looks pretty much like these messages have been filed in the wrong
PERSONAL (or GHOST!!) folder, using, of course, method #1. We've tried
looking in the ARCHIVE subsection of our whole folder list but nothing
doing.

Anyone out there have any ideas as to what's going on here and how this
can be rectified; better still, is there any way of resurrecting these two
messages?
Sincerely,

Rob Turner
Islandnet.com
)

Well here's my opinion... since this problem occurs so often, and migrating Outlook data incorrectly
is such an easy think to do (some would say that the way that causes this corruption is the
intuitive way), you'd think that Microsoft would change Outlook so that it recovered gracefully from
the problem. Unfortunately, they haven't. They've had plenty of time to do something about it.


"Russ Valentine [MVP-Outlook]" wrote in message
news Hardly a puzzler. The problem of duplicate personal folders has been asked
and answered countless times in this group. Cause remains the same: You
corrupted your Outlook profile by migrating Outlook data incorrectly.
Solution remains the same: create a new Outlook profile. If you need more
details, search this group.
--
Russ Valentine
[MVP-Outlook]
"Rob Turner" wrote in message
...
Hi, I have a puzzler here and I wonder if anyone out there has had this
one happen. It's with our e-mail program, Outlook 2002, and I have just
noticed a duplicate folder pop up under weird circumstances. Here it is: A
message, or messages, are received, opened, then filed. It is with the
filing that there's a peculiarity. There are a number of ways of doing it
but the obvious ones are as follows:

1) Right click the item in the INBOX, and up comes a list of folders to
which the message can be moved to, and

2) Click a tab on one of the taskbars and up comes a list, allbeit an
abbreviated one, to which the item can be moved.

No problem with the first one but, with the second one, I've today
discovered that there are TWO folders named PERSONAL!! This does not show
up when you file via the first method. Where this is becoming problematic
is that we're trying to dig up a couple of messages we know have been
filed in PERSONAL but do not show up when the actual folder is opened. It
looks pretty much like these messages have been filed in the wrong
PERSONAL (or GHOST!!) folder, using, of course, method #1. We've tried
looking in the ARCHIVE subsection of our whole folder list but nothing
doing.

Anyone out there have any ideas as to what's going on here and how this
can be rectified; better still, is there any way of resurrecting these two
messages?
Sincerely,

Rob Turner
Islandnet.com
)

"There are seldom technological solutions to behavioral problems"

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jay asked:

| Well here's my opinion... since this problem occurs so often, and
| migrating Outlook data incorrectly is such an easy think to do (some
| would say that the way that causes this corruption is the intuitive
| way), you'd think that Microsoft would change Outlook so that it
| recovered gracefully from the problem. Unfortunately, they haven't.
| They've had plenty of time to do something about it.
|
|
| "Russ Valentine [MVP-Outlook]" wrote in message
| news | Hardly a puzzler. The problem of duplicate personal folders has been
| asked
| and answered countless times in this group. Cause remains the same:
| You
| corrupted your Outlook profile by migrating Outlook data incorrectly.
| Solution remains the same: create a new Outlook profile. If you need
| more
| details, search this group.
|| Hi, I have a puzzler here and I wonder if anyone out there has had
|| this one happen. It's with our e-mail program, Outlook 2002, and I
|| have just noticed a duplicate folder pop up under weird
|| circumstances. Here it is: A message, or messages, are received,
|| opened, then filed. It is with the filing that there's a
|| peculiarity. There are a number of ways of doing it but the obvious
|| ones are as follows:
||
|| 1) Right click the item in the INBOX, and up comes a list of folders
|| to which the message can be moved to, and
||
|| 2) Click a tab on one of the taskbars and up comes a list, allbeit an
|| abbreviated one, to which the item can be moved.
||
|| No problem with the first one but, with the second one, I've today
|| discovered that there are TWO folders named PERSONAL!! This does not
|| show up when you file via the first method. Where this is becoming
|| problematic is that we're trying to dig up a couple of messages we
|| know have been filed in PERSONAL but do not show up when the actual
|| folder is opened. It looks pretty much like these messages have been
|| filed in the wrong PERSONAL (or GHOST!!) folder, using, of course,
|| method #1. We've tried looking in the ARCHIVE subsection of our
|| whole folder list but nothing doing.
||
|| Anyone out there have any ideas as to what's going on here and how
|| this can be rectified; better still, is there any way of
|| resurrecting these two messages?
|| Sincerely,
||
|| Rob Turner
|| Islandnet.com
|| )

They have done something about it. The problem has become worse with each
new version. Outlook 2007 is the worst yet.
It's probably best to read the Help files on the correct procedure before
you do it.
--
Russ Valentine
[MVP-Outlook]
"Jay" nospam wrote in message
...
Well here's my opinion... since this problem occurs so often, and
migrating Outlook data incorrectly
is such an easy think to do (some would say that the way that causes this
corruption is the
intuitive way), you'd think that Microsoft would change Outlook so that it
recovered gracefully from
the problem. Unfortunately, they haven't. They've had plenty of time to do
something about it.


"Russ Valentine [MVP-Outlook]" wrote in message
news Hardly a puzzler. The problem of duplicate personal folders has been asked
and answered countless times in this group. Cause remains the same: You
corrupted your Outlook profile by migrating Outlook data incorrectly.
Solution remains the same: create a new Outlook profile. If you need more
details, search this group.
--
Russ Valentine
[MVP-Outlook]
"Rob Turner" wrote in message
...
Hi, I have a puzzler here and I wonder if anyone out there has had this
one happen. It's with our e-mail program, Outlook 2002, and I have just
noticed a duplicate folder pop up under weird circumstances. Here it is:
A
message, or messages, are received, opened, then filed. It is with the
filing that there's a peculiarity. There are a number of ways of doing it
but the obvious ones are as follows:

1) Right click the item in the INBOX, and up comes a list of folders to
which the message can be moved to, and

2) Click a tab on one of the taskbars and up comes a list, allbeit an
abbreviated one, to which the item can be moved.

No problem with the first one but, with the second one, I've today
discovered that there are TWO folders named PERSONAL!! This does not show
up when you file via the first method. Where this is becoming problematic
is that we're trying to dig up a couple of messages we know have been
filed in PERSONAL but do not show up when the actual folder is opened. It
looks pretty much like these messages have been filed in the wrong
PERSONAL (or GHOST!!) folder, using, of course, method #1. We've tried
looking in the ARCHIVE subsection of our whole folder list but nothing
doing.

Anyone out there have any ideas as to what's going on here and how this
can be rectified; better still, is there any way of resurrecting these
two
messages?
Sincerely,

Rob Turner
Islandnet.com
)