I have just restored my mail file after my machine crashed. I have
Outlook 2003 on win xp. I am able to send and receive mail. However
when I am
starting a new email and click on the "to" field, there is no email
address show up on the select names box. I checked the "contacts"
section, all my contacts are there. I try to add a new contact but the

new contact is not showing up on the select name box either. I think
the link might be broken or missing.

Any help is appreciated. Thx.


- tony

Select your Contacts folder, click 'Properties', goto the "Outlook Address
Book" tab, and make sure the "Show this folder as an e-mail Address Book"
checkbox is checked. If the checkbox is unchecked and grayed out, you need
to add the Outlook Address Book service. To do this go to 'Tools|E-mail
Accounts|View or change existing directories or address
books|Next|Add|Additional Address Books|Next', select Outlook Address Book,
and click next.

http://support.microsoft.com/kb/287563/en-us
Contact information does not appear in the address book in Outlook 2002 and
Outlook 2003

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP- Print /Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"tc12357" wrote in message
oups.com...
I have just restored my mail file after my machine crashed. I have
Outlook 2003 on win xp. I am able to send and receive mail. However
when I am
starting a new email and click on the "to" field, there is no email
address show up on the select names box. I checked the "contacts"
section, all my contacts are there. I try to add a new contact but the

new contact is not showing up on the select name box either. I think
the link might be broken or missing.

Any help is appreciated. Thx.


- tony

Thanks for your help. It works!

- tony


Hal Hostetler [MVP-P/I] wrote:
Select your Contacts folder, click 'Properties', goto the "Outlook Address
Book" tab, and make sure the "Show this folder as an e-mail Address Book"
checkbox is checked. If the checkbox is unchecked and grayed out, you need
to add the Outlook Address Book service. To do this go to 'Tools|E-mail
Accounts|View or change existing directories or address
books|Next|Add|Additional Address Books|Next', select Outlook Address Book,
and click next.

http://support.microsoft.com/kb/287563/en-us
Contact information does not appear in the address book in Outlook 2002 and
Outlook 2003

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP- Print /Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"tc12357" wrote in message
oups.com...
I have just restored my mail file after my machine crashed. I have
Outlook 2003 on win xp. I am able to send and receive mail. However
when I am
starting a new email and click on the "to" field, there is no email
address show up on the select names box. I checked the "contacts"
section, all my contacts are there. I try to add a new contact but the

new contact is not showing up on the select name box either. I think
the link might be broken or missing.

Any help is appreciated. Thx.


- tony

Thank you very much for your help. It works perfectly.

- tony


Hal Hostetler [MVP-P/I] wrote:
Select your Contacts folder, click 'Properties', goto the "Outlook Address
Book" tab, and make sure the "Show this folder as an e-mail Address Book"
checkbox is checked. If the checkbox is unchecked and grayed out, you need
to add the Outlook Address Book service. To do this go to 'Tools|E-mail
Accounts|View or change existing directories or address
books|Next|Add|Additional Address Books|Next', select Outlook Address Book,
and click next.

http://support.microsoft.com/kb/287563/en-us
Contact information does not appear in the address book in Outlook 2002 and
Outlook 2003

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP- Print /Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"tc12357" wrote in message
oups.com...
I have just restored my mail file after my machine crashed. I have
Outlook 2003 on win xp. I am able to send and receive mail. However
when I am
starting a new email and click on the "to" field, there is no email
address show up on the select names box. I checked the "contacts"
section, all my contacts are there. I try to add a new contact but the

new contact is not showing up on the select name box either. I think
the link might be broken or missing.

Any help is appreciated. Thx.


- tony