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Outlook 2003 Crashes during send/receive



 
 
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  #1  
Old February 19th 07, 04:09 PM posted to microsoft.public.outlook
tercor
external usenet poster
 
Posts: 1
Default Outlook 2003 Crashes during send/receive


I have uninstalled and reinstalled with same result. (No error code.
Only a message that Outlook must close, sorry for the inconvenience)
My welcome screen still indicates unread messages although Outlook is
uninstalled. Can I remove all registry entries for Outlook? Current
user, Local machine, etc., then reinstall? I have tried unistalling
all of Office 2003 as well and Outlook came back with all my data
intact, and consequently the same conditions.


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tercor
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  #2  
Old February 19th 07, 07:02 PM posted to microsoft.public.outlook
K. Orland
external usenet poster
 
Posts: 759
Default Outlook 2003 Crashes during send/receive

Please check your application event viewer for any Microsoft Office-related
errors. Please post the eventID and source.

--
Kathleen Orland
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"tercor" wrote:


I have uninstalled and reinstalled with same result. (No error code.
Only a message that Outlook must close, sorry for the inconvenience)
My welcome screen still indicates unread messages although Outlook is
uninstalled. Can I remove all registry entries for Outlook? Current
user, Local machine, etc., then reinstall? I have tried unistalling
all of Office 2003 as well and Outlook came back with all my data
intact, and consequently the same conditions.


--
tercor
------------------------------------------------------------------------
tercor's Profile: http://www.officehelp.in/member.php?userid=6507
View this thread: http://www.officehelp.in/showthread.php?t=1355708

Posted from - http://www.officehelp.in


  #3  
Old February 19th 07, 08:48 PM posted to microsoft.public.outlook
tercor
external usenet poster
 
Posts: 1
Default Outlook 2003 Crashes during send/receive


After reinstalling, the send/receive button is gone, so I cannot do
anything with it now to produce the error/crash.


--
tercor
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  #4  
Old February 19th 07, 09:42 PM posted to microsoft.public.outlook
K. Orland
external usenet poster
 
Posts: 759
Default Outlook 2003 Crashes during send/receive

You don't need to send/receive to get the information from the event viewer.
It records the events that occur on the PC. If you need help to find it,
please let me know.

--
Kathleen Orland
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"tercor" wrote:


After reinstalling, the send/receive button is gone, so I cannot do
anything with it now to produce the error/crash.


--
tercor
------------------------------------------------------------------------
tercor's Profile: http://www.officehelp.in/member.php?userid=6507
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  #5  
Old February 19th 07, 09:48 PM posted to microsoft.public.outlook
tercor
external usenet poster
 
Posts: 1
Default Outlook 2003 Crashes during send/receive


Only occurs when receiving mail

Error signature
AppName: outlook.exe AppVer: 11.0.8118.0 AppStamp:456628bf
ModName: msmapi32.dll ModVer: 11.0.8002.0 ModStamp:4373069d
fDebug: 0 Offset: 00055492c


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tercor
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  #6  
Old February 20th 07, 01:36 PM posted to microsoft.public.outlook
K. Orland
external usenet poster
 
Posts: 759
Default Outlook 2003 Crashes during send/receive

The eventID number and source?
--
Kathleen Orland
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"tercor" wrote:


Only occurs when receiving mail

Error signature
AppName: outlook.exe AppVer: 11.0.8118.0 AppStamp:456628bf
ModName: msmapi32.dll ModVer: 11.0.8002.0 ModStamp:4373069d
fDebug: 0 Offset: 00055492c


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tercor
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  #7  
Old February 20th 07, 11:10 PM posted to microsoft.public.outlook
tercor
external usenet poster
 
Posts: 1
Default Outlook 2003 Crashes during send/receive


Event ID: 1000
Source: Microsoft Office 11


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tercor
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  #8  
Old February 21st 07, 02:48 AM posted to microsoft.public.outlook
Milly Staples [MVP - Outlook]
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Posts: 4,696
Default Outlook 2003 Crashes during send/receive

Bummer!

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, tercor asked:

| Event ID: 1000
| Source: Microsoft Office 11
  #9  
Old February 21st 07, 02:55 PM posted to microsoft.public.outlook
K. Orland
external usenet poster
 
Posts: 759
Default Outlook 2003 Crashes during send/receive

Are you running any Norton apps? Have you tried reapplying the latest Office
SP? Are you running Plaxo or any other Add Ins?

--
Kathleen Orland
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"tercor" wrote:


Event ID: 1000
Source: Microsoft Office 11


--
tercor
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