trying to connect to non-existant server.
 

My customer tried to setup Outlook for an SBC Global account (pop) without
calling me first. She inadvertantly told Outlook to connect to a yahoo
server. Now Outlook will not open because the folders are not set to
offline. With this, I cannot get into accounts to correct her error. I
unistalled the Office suite, but it kept the erronious settings. I need
help. Thank you.

trying to connect to non-existant server.
 

I did re-install the office suite 2003

"Corky D" wrote in message
...
My customer tried to setup Outlook for an SBC Global account (pop) without
calling me first. She inadvertantly told Outlook to connect to a yahoo
server. Now Outlook will not open because the folders are not set to
offline. With this, I cannot get into accounts to correct her error. I
unistalled the Office suite, but it kept the erronious settings. I need
help. Thank you.

trying to connect to non-existant server.
 

control panel, mail. Delete the profile and make a new one.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"Corky D" wrote in message
...
My customer tried to setup Outlook for an SBC Global account (pop) without
calling me first. She inadvertantly told Outlook to connect to a yahoo
server. Now Outlook will not open because the folders are not set to
offline. With this, I cannot get into accounts to correct her error. I
unistalled the Office suite, but it kept the erronious settings. I need
help. Thank you.

trying to connect to non-existant server.
 

Thank so much!

"Diane Poremsky [MVP]" wrote in message
...
control panel, mail. Delete the profile and make a new one.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"Corky D" wrote in message
...
My customer tried to setup Outlook for an SBC Global account (pop)
without calling me first. She inadvertantly told Outlook to connect to a
yahoo server. Now Outlook will not open because the folders are not set
to offline. With this, I cannot get into accounts to correct her error. I
unistalled the Office suite, but it kept the erronious settings. I need
help. Thank you.