Hi all,

Our company has recently upgraded our mail server to Exchange 2003 (I am unsure of the
previous version). The staff are running a mixture of Outlook 2003 and Outlook 2000.

For some of the outlook 2000 clients, the rules seem to be getting 'lost' whenever
either the client machine or the email server is rebooted. After this, going to the
Rules Wizard displays a message stating the the client and the server rule versions
are different, and which to use. Selecting to use the Client option always restores
the users rules, but this is only a workaround.

None of the staff running Outlook 2003 have had any issues with this.

Has anyone else come across this problem before? Is it a known issue when running
Outlook 2000 against 2003 server, and if so, is there a simple setting somewhere that
may resolve it (either server or client)?

Regards

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Murdoc wrote:

Hi all,

Our company has recently upgraded our mail server to Exchange 2003 (I
am unsure of the
previous version). The staff are running a mixture of Outlook 2003
and Outlook 2000.

For some of the outlook 2000 clients, the rules seem to be getting
'lost' whenever
either the client machine or the email server is rebooted. After
this, going to the
Rules Wizard displays a message stating the the client and the server
rule versions
are different, and which to use. Selecting to use the Client option
always restores
the users rules, but this is only a workaround.

We used mixed Outlook 2000/2003 for quite some time where I work. I don't
recall hearing of this issue. Make sure thoese people who have the problems
are using the Exchange server as their delivery locations. If it were
happening to me, I'd export the rules, start Outlook once with the
/cleanrules command switch and then import the saves rules again.
--
Brian Tillman

Brian Tillman wrote:

Murdoc wrote:

Hi all,

Our company has recently upgraded our mail server to Exchange 2003 (I
am unsure of the
previous version). The staff are running a mixture of Outlook 2003
and Outlook 2000.

For some of the outlook 2000 clients, the rules seem to be getting
'lost' whenever
either the client machine or the email server is rebooted. After
this, going to the
Rules Wizard displays a message stating the the client and the server
rule versions
are different, and which to use. Selecting to use the Client option
always restores
the users rules, but this is only a workaround.

We used mixed Outlook 2000/2003 for quite some time where I work. I don't recall hearing of this issue. Make sure thoese people who have the problems are using the Exchange server as their delivery locations. If it were happening to me, I'd export the rules, start Outlook once with the /cleanrules command switch and then import the saves rules again.

Hi Brian,

We tried that yesterday, but Outlook 2000 gave an error saying that it was an invalid command.

Does it only work on Outlook 2003?

Cheers,

--

Murdoc wrote:

We tried that yesterday, but Outlook 2000 gave an error saying that
it was an invalid command.

Does it only work on Outlook 2003?

Yes, sorry for not mentioning it. It was added in Outlook 2002, I believe.
--
Brian Tillman

Brian Tillman wrote:

Murdoc wrote:

We tried that yesterday, but Outlook 2000 gave an error saying that
it was an invalid command. Does it only work on Outlook 2003?

Yes, sorry for not mentioning it. It was added in Outlook 2002, I believe.

Okay, it appears that it is only a server thing - not the client at all.

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