setting up an account
 

hi,
im trying to set up an email account in outlook
and i seem to be able to recieve emails but for some reason
i get an error message saying "the smtp server responded with an error.
(error number: 0x800ccc60)."
when trying to send emails can anyone help ?

setting up an account
 

Have you ever been able to use the SMTP (outgoing mail) server you've
chosen?

"lee" wrote in message
...
hi,
im trying to set up an email account in outlook
and i seem to be able to recieve emails but for some reason
i get an error message saying "the smtp server responded with an error.
(error number: 0x800ccc60)."
when trying to send emails can anyone help ?

setting up an account
 

its the first time ive tried to set up an account on it so unfortunatly i
wouldnt know

"Vince Averello [MVP-Outlook]" wrote:

Have you ever been able to use the SMTP (outgoing mail) server you've
chosen?

"lee" wrote in message
...
hi,
im trying to set up an email account in outlook
and i seem to be able to recieve emails but for some reason
i get an error message saying "the smtp server responded with an error.
(error number: 0x800ccc60)."
when trying to send emails can anyone help ?

setting up an account
 

"lee" wrote in message
...
hi,
im trying to set up an email account in outlook
and i seem to be able to recieve emails but for some reason
i get an error message saying "the smtp server responded with an error.
(error number: 0x800ccc60)."
when trying to send emails can anyone help ?


Are you using btopenworld.com for your e-mail provider, or someone else? I
tried searching their help pages but all I found was "Further information
can be found in our Welcome Pack CD which you will receive prior to
activation of your service." Yeah, real a-holes. Suppose you didn't have
their CD anymore. Guess they want you to call them since their "help" pages
are no help.

Did you try to ping the SMTP server (it might respond)? That would also
tell you if the IP name you use was correct; otherwise, you would see an
error in the lookup to do the ping. Are you sure you specified the SMTP
server for the outbound mail server and not the POP3 server? Can you
manually start a session with the SMTP server by running at a DOS prompt:

telnet yourSMTPserver 25

Don't bother with what commands you have to enter (use 'q' to exit). Just
see if a session starts. I'm assuming you are supposed to connect using
port 25.

Have you tried temporarily disabling your firewall?

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