![]() |
Upgrade with errors
I just upgraded Office 2003 Pro to Office 2007 Pro on my Vista Ultimate
machine and everything went fine except for Outlook. The first time I tried to open Outlook I got an error and it said to run "Setup" again. So, I inserted the CD and ran the "Repair" option. This resolved the opening of Outlook, but now hardly anything is accessible or functioning, e.g., Send/Receive, New message, Reply, etc... When clicking on any of those items I get an error: "Not implemented". Another error I get in "Options" for some items is: "An OLE registration error occurred. The program is not correctly installed. Run Setup again for the program." I tried to run "Setup" again choosing "Add or Remove Features", Outlook shows as "Not Available". Any ideas what is causing this or at least what I should do to resolve this short of calling Microsoft at my expense? |
Upgrade with errors
An installation issue is not a chargable Q to MS
"Hapkido" wrote in message ... I just upgraded Office 2003 Pro to Office 2007 Pro on my Vista Ultimate machine and everything went fine except for Outlook. The first time I tried to open Outlook I got an error and it said to run "Setup" again. So, I inserted the CD and ran the "Repair" option. This resolved the opening of Outlook, but now hardly anything is accessible or functioning, e.g., Send/Receive, New message, Reply, etc... When clicking on any of those items I get an error: "Not implemented". Another error I get in "Options" for some items is: "An OLE registration error occurred. The program is not correctly installed. Run Setup again for the program." I tried to run "Setup" again choosing "Add or Remove Features", Outlook shows as "Not Available". Any ideas what is causing this or at least what I should do to resolve this short of calling Microsoft at my expense? |
Upgrade with errors - RESOLVED
Thanks DL...... I was aware that certain issues with both Windows and Office
were not chargeable. However, I was not aware that installation issues were included, i.e., exempt from Support charges. That's handy to know. As to my particular issue, I decided to bite the big one and thus I uninstalled the entire Office 2007 Pro suite and try a re-install. This time, however, I didn't opt for the "Upgrade" option but rather chose "Custom". I'm happy to report that everything went 100% and things are working great. It's always nice to know WHY problems occurred, but in the case, I'll forego the curiosity factor and simply enjoy the end result. :~) "DL" address@invalid wrote in message ... An installation issue is not a chargable Q to MS "Hapkido" wrote in message ... I just upgraded Office 2003 Pro to Office 2007 Pro on my Vista Ultimate machine and everything went fine except for Outlook. The first time I tried to open Outlook I got an error and it said to run "Setup" again. So, I inserted the CD and ran the "Repair" option. This resolved the opening of Outlook, but now hardly anything is accessible or functioning, e.g., Send/Receive, New message, Reply, etc... When clicking on any of those items I get an error: "Not implemented". Another error I get in "Options" for some items is: "An OLE registration error occurred. The program is not correctly installed. Run Setup again for the program." I tried to run "Setup" again choosing "Add or Remove Features", Outlook shows as "Not Available". Any ideas what is causing this or at least what I should do to resolve this short of calling Microsoft at my expense? |
All times are GMT +1. The time now is 09:22 AM. |
Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 2.4.0
Copyright ©2004-2006 OutlookBanter.com