Hi,

After the last Windows update (Vista Home Premium), msvcr80.dll could not be
found. After I copied it from the install CD to Office12, Outlook cannot
start, and generates the following event, which charges ntdll.dll:

- Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"

- System

Provider Name="Application Error" /

EventID Qualifiers="0"1000/EventID

Level2/Level

Task100/Task

Keywords0x80000000000000/Keywords

TimeCreated SystemTime="2007-06-15T12:37:49.000Z" /

EventRecordID14078/EventRecordID

ChannelApplication/Channel

ComputerLaptop/Computer

Security /

/System

- EventData

DataOUTLOOK.EXE/Data

Data12.0.6014.5000/Data

Data46031a52/Data

Datantdll.dll/Data

Data6.0.6000.16386/Data

Data4549bdc9/Data

Data80000003/Data

Data00042ea8/Data

Data1188/Data

Data01c7af49fba9fe02/Data

/EventData

/Event

Office diagnostics find no problem, and Repair stalls because Machine Debug
Mgr cannot be stopped, while it is already not active.



Thanks for any help.

Do you have any Symantec (Norton) products installed? If yes, look on their support forums for assistance.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, garcin lazare asked:

| Hi,
|
| After the last Windows update (Vista Home Premium), msvcr80.dll could
| not be found. After I copied it from the install CD to Office12,
| Outlook cannot start, and generates the following event, which
| charges ntdll.dll:
|
| - Event
| xmlns="http://schemas.microsoft.com/win/2004/08/events/event"
|
| - System
|
| Provider Name="Application Error" /
|
| EventID Qualifiers="0"1000/EventID
|
| Level2/Level
|
| Task100/Task
|
| Keywords0x80000000000000/Keywords
|
| TimeCreated SystemTime="2007-06-15T12:37:49.000Z" /
|
| EventRecordID14078/EventRecordID
|
| ChannelApplication/Channel
|
| ComputerLaptop/Computer
|
| Security /
|
| /System
|
| - EventData
|
| DataOUTLOOK.EXE/Data
|
| Data12.0.6014.5000/Data
|
| Data46031a52/Data
|
| Datantdll.dll/Data
|
| Data6.0.6000.16386/Data
|
| Data4549bdc9/Data
|
| Data80000003/Data
|
| Data00042ea8/Data
|
| Data1188/Data
|
| Data01c7af49fba9fe02/Data
|
| /EventData
|
| /Event
|
| Office diagnostics find no problem, and Repair stalls because Machine
| Debug Mgr cannot be stopped, while it is already not active.
|
|
|
| Thanks for any help.

I had a similar problem BUT my Outlook 2007 hung up at the splash
screen. I spent the whole day with ms support and still could not get
Outlook to start!




On Fri, 15 Jun 2007 15:21:17 +0200, "garcin lazare"
wrote:

Hi,

After the last Windows update (Vista Home Premium), msvcr80.dll could not be
found. After I copied it from the install CD to Office12, Outlook cannot
start, and generates the following event, which charges ntdll.dll:

- Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"

- System

Provider Name="Application Error" /

EventID Qualifiers="0"1000/EventID

Level2/Level

Task100/Task

Keywords0x80000000000000/Keywords

TimeCreated SystemTime="2007-06-15T12:37:49.000Z" /

EventRecordID14078/EventRecordID

ChannelApplication/Channel

ComputerLaptop/Computer

Security /

/System

- EventData

DataOUTLOOK.EXE/Data

Data12.0.6014.5000/Data

Data46031a52/Data

Datantdll.dll/Data

Data6.0.6000.16386/Data

Data4549bdc9/Data

Data80000003/Data

Data00042ea8/Data

Data1188/Data

Data01c7af49fba9fe02/Data

/EventData

/Event

Office diagnostics find no problem, and Repair stalls because Machine Debug
Mgr cannot be stopped, while it is already not active.



Thanks for any help.

http://service1.symantec.com/SUPPORT...hm&lg=en&ct=us

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Ron Boetger asked:

| I had a similar problem BUT my Outlook 2007 hung up at the splash
| screen. I spent the whole day with ms support and still could not get
| Outlook to start!
|
|
|
|
| On Fri, 15 Jun 2007 15:21:17 +0200, "garcin lazare"
| wrote:
|
|| Hi,
||
|| After the last Windows update (Vista Home Premium), msvcr80.dll
|| could not be found. After I copied it from the install CD to
|| Office12, Outlook cannot start, and generates the following event,
|| which charges ntdll.dll:
||
|| - Event
|| xmlns="http://schemas.microsoft.com/win/2004/08/events/event"
||
|| - System
||
|| Provider Name="Application Error" /
||
|| EventID Qualifiers="0"1000/EventID
||
|| Level2/Level
||
|| Task100/Task
||
|| Keywords0x80000000000000/Keywords
||
|| TimeCreated SystemTime="2007-06-15T12:37:49.000Z" /
||
|| EventRecordID14078/EventRecordID
||
|| ChannelApplication/Channel
||
|| ComputerLaptop/Computer
||
|| Security /
||
|| /System
||
|| - EventData
||
|| DataOUTLOOK.EXE/Data
||
|| Data12.0.6014.5000/Data
||
|| Data46031a52/Data
||
|| Datantdll.dll/Data
||
|| Data6.0.6000.16386/Data
||
|| Data4549bdc9/Data
||
|| Data80000003/Data
||
|| Data00042ea8/Data
||
|| Data1188/Data
||
|| Data01c7af49fba9fe02/Data
||
|| /EventData
||
|| /Event
||
|| Office diagnostics find no problem, and Repair stalls because
|| Machine Debug Mgr cannot be stopped, while it is already not active.
||
||
||
|| Thanks for any help.

Milly Staples [MVP - Outlook] wrote:
Do you have any Symantec (Norton) products installed? If yes, look
on their support forums for assistance.

--�

Thanks Milly, but this does not apply to me. Any other idea?

How about Windows Defender?

You can try reinstalling Net Framework v2.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"garcin lazare" wrote in message
...
Milly Staples [MVP - Outlook] wrote:
Do you have any Symantec (Norton) products installed? If yes, look
on their support forums for assistance.

--�

Thanks Milly, but this does not apply to me. Any other idea?

Diane Poremsky wrote:
How about Windows Defender?

You can try reinstalling Net Framework v2.


"garcin lazare" wrote in message
...
Milly Staples [MVP - Outlook] wrote:
Do you have any Symantec (Norton) products installed? If yes, look
on their support forums for assistance.

--�

Thanks Milly, but this does not apply to me. Any other idea?

Thanks Diane,

I'm running Vista Home Premium, Net Framework v3 is built in.

Windows Defender is running in the background. How can it relate to my
problem ?

Well... according to a google search for msvcr80.dll, the error also happens
if Defender is installed and uninstalling Defender fixes it. If it works,
try the Defender forums and see if the experts their have a fix.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"garcin lazare" wrote in message
...
Diane Poremsky wrote:
How about Windows Defender?

You can try reinstalling Net Framework v2.


"garcin lazare" wrote in message
...
Milly Staples [MVP - Outlook] wrote:
Do you have any Symantec (Norton) products installed? If yes, look
on their support forums for assistance.

--�

Thanks Milly, but this does not apply to me. Any other idea?

Thanks Diane,

I'm running Vista Home Premium, Net Framework v3 is built in.

Windows Defender is running in the background. How can it relate to my
problem ?