POP3 Issues
 

Hi

I am trying to forward an email account from my university to my home based
notebook with Windows XP and Outlook 2003. I also have a wireless internet
connection with a Belkin router.

I have rung my university IT deptartment to verify the incoming pop3 server
is correct.

I have rung my ISP to ensure my outgoing server is correct.

I have entered in all other details in Outlook 2003 correctly and have even
tried unistalling/reinstalling Office.

PROBLEM:
Each time I click 'test account settings' I get:
Establish network connection -- Complete
All other tasks -- Failed

Error messages:

Sending test email message:
"The specified server was found, but there was no response from the server.
Please verify that the port and SSL information is correct. To access these
settings close this dialof, then click More Settings and click on the
Advanced tab."

Log onto incoming mail server (POP3):
"The specified server was found, but there was no response from the server.
Please verify that the port and SSL information is correct. To access these
settings close this dialog, then click More Settings and click on the
Advanced tab."

Finding incoming mail server (POP3):
"Outlook could not connect to the incoming mail server (POP3). The problem
could be the server name or port, or your server may not support SSL. Verify
your port and SSL settings in More Settings and click on the Advanced tab"

Finding outgoing mail server (SMTP):
"Outlook could not connect to the outgoing mail server (SMTP). The problem
could be the server name or port, or your server may not support SSL. Verify
your port and SSL settings in More Settings and click on the Advanced tab"

What I have done:
* Rung my university and ISP and confirmed their settings
* Tried the same thing but with my yahoo email account - get same error
messages
* Have uninstalled and reinstalled Office 2003
* Have tried checking and unchecking the "my outgoing server requires
authentication" box

Can anyone help?

Is it my router preventing Outlook working properly? If so, how can I fix
this?

POP3 Issues
 

Super 14 wrote:

Is it my router preventing Outlook working properly? If so, how can I
fix this?

It could be, but it's not the most likely cause. It could also be your
antivirus program, if you have it configured to scan incoming messages.
However, you need to do a little diagnosis. The first thing to test is if
you can ping your mail server. The next thing to try is to see if you can
telnet to the mail server on the port your school told you to use for POP
connection.
--
Brian Tillman