Outlook 2007 Missing Mail
 

I have an office where we are noticing that if we look in Vista Mail that MS
outlook 2007 has missed many emails. Program restarts and reboots don't seem
to correct the problem, and both programs are using the same IMAP settings.
Is there a "helpful" little option in Outlook that prevents it from looking a
all email receieved to an account? Does anyone else have the same problem?

Outlook 2007 Missing Mail
 

are there any similarities between the ones it misses?

--

"nano" wrote in message
...
I have an office where we are noticing that if we look in Vista Mail that
MS
outlook 2007 has missed many emails. Program restarts and reboots don't
seem
to correct the problem, and both programs are using the same IMAP
settings.
Is there a "helpful" little option in Outlook that prevents it from
looking a
all email receieved to an account? Does anyone else have the same
problem?

Outlook 2007 Missing Mail
 

Is the view of email being filtered in Outlook 2007? Is it being directed to
the Junk Mail folder?

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"nano" wrote:

I have an office where we are noticing that if we look in Vista Mail that MS
outlook 2007 has missed many emails. Program restarts and reboots don't seem
to correct the problem, and both programs are using the same IMAP settings.
Is there a "helpful" little option in Outlook that prevents it from looking a
all email receieved to an account? Does anyone else have the same problem?

Outlook 2007 Missing Mail
 

No differences that we can note. We also found that Thunderbird works
without error and we have used Outlook XP and 2003 without problem. This
problem started with our new computers running Vista Ultimate, Office 2007
Enterprise (both complete installs) and McAfee's Virus Scan 8.0 (the campus
uses this virus program and it's Vista compatitble). We have also seen 2007
finally get some of the missing mail, but days later. Office policy is that
all computers are restarted daily, so even this is another mystery without
reason. Our current best guess is a security measure somewhere, but if in
virus software other programs should be effected and if in Outlook 2007 it's
not easy to find. If not a setting? Then an error somewhere in the software?

"Diane Poremsky" wrote:

are there any similarities between the ones it misses?

--

"nano" wrote in message
...
I have an office where we are noticing that if we look in Vista Mail that
MS
outlook 2007 has missed many emails. Program restarts and reboots don't
seem
to correct the problem, and both programs are using the same IMAP
settings.
Is there a "helpful" little option in Outlook that prevents it from
looking a
all email receieved to an account? Does anyone else have the same
problem?

Outlook 2007 Missing Mail
 

Disable McAfee's virus scan and see if the problem goes away.
"nano" wrote in message
...
No differences that we can note. We also found that Thunderbird works
without error and we have used Outlook XP and 2003 without problem. This
problem started with our new computers running Vista Ultimate, Office 2007
Enterprise (both complete installs) and McAfee's Virus Scan 8.0 (the
campus
uses this virus program and it's Vista compatitble). We have also seen
2007
finally get some of the missing mail, but days later. Office policy is
that
all computers are restarted daily, so even this is another mystery without
reason. Our current best guess is a security measure somewhere, but if in
virus software other programs should be effected and if in Outlook 2007
it's
not easy to find. If not a setting? Then an error somewhere in the
software?

"Diane Poremsky" wrote:

are there any similarities between the ones it misses?

--

"nano" wrote in message
...
I have an office where we are noticing that if we look in Vista Mail
that
MS
outlook 2007 has missed many emails. Program restarts and reboots
don't
seem
to correct the problem, and both programs are using the same IMAP
settings.
Is there a "helpful" little option in Outlook that prevents it from
looking a
all email receieved to an account? Does anyone else have the same
problem?