Help!

I have recently downloaded the Outlook 2007 Trial (valid until 31 July) to
evaluate Outlook to handle my free AOL account. After set-up, it worked
great and I have intended to buy when the trial expires. However, yesterday,
it stopped sending e-mail. I receive a msg from system administrator stating:

Your message did not reach some or all of the intended recipients.

Subject: test
Sent: 7/20/2007 1:26 PM

The following recipient(s) cannot be reached:

' on 7/20/2007 1:27 PM
554 TRANSACTION FAILED

I have not changed anything. I re-checked my server settings per the AOL
help at link:

http://help.aol.com/help/search.do?c...200%2037567607

....and all look correct. It even sends me a test e-mail at the end of the
config wizard and reports success. Strangely, I can send e-mails to myself,
but to no one else, AOL or otherwise.

Any ideas out there in smartguyland?

I will attempt re-install otherwise.

Thanks for any assistance,
Scott

Is that the *entire* content of the error you received? If not, please post
all of it.
There are a lot of possibilities, including your IP address being
blacklisted.

If you uninstall the trial, you won't be able to install it again.

Tom

"Alex" wrote in message
...
| Help!
|
| I have recently downloaded the Outlook 2007 Trial (valid until 31 July) to
| evaluate Outlook to handle my free AOL account. After set-up, it worked
| great and I have intended to buy when the trial expires. However,
yesterday,
| it stopped sending e-mail. I receive a msg from system administrator
stating:
|
| Your message did not reach some or all of the intended recipients.
|
| Subject: test
| Sent: 7/20/2007 1:26 PM
|
| The following recipient(s) cannot be reached:
|
| ' on 7/20/2007 1:27 PM
| 554 TRANSACTION FAILED
|
| I have not changed anything. I re-checked my server settings per the AOL
| help at link:
|
|
http://help.aol.com/help/search.do?c...200%2037567607
|
| ...and all look correct. It even sends me a test e-mail at the end of the
| config wizard and reports success. Strangely, I can send e-mails to
myself,
| but to no one else, AOL or otherwise.
|
| Any ideas out there in smartguyland?
|
| I will attempt re-install otherwise.
|
| Thanks for any assistance,
| Scott

I'm having the same problem. Did you ever figure this out?

"Tom Willett" wrote:

Is that the *entire* content of the error you received? If not, please post
all of it.
There are a lot of possibilities, including your IP address being
blacklisted.

If you uninstall the trial, you won't be able to install it again.

Tom

"Alex" wrote in message
...
| Help!
|
| I have recently downloaded the Outlook 2007 Trial (valid until 31 July) to
| evaluate Outlook to handle my free AOL account. After set-up, it worked
| great and I have intended to buy when the trial expires. However,
yesterday,
| it stopped sending e-mail. I receive a msg from system administrator
stating:
|
| Your message did not reach some or all of the intended recipients.
|
| Subject: test
| Sent: 7/20/2007 1:26 PM
|
| The following recipient(s) cannot be reached:
|
| ' on 7/20/2007 1:27 PM
| 554 TRANSACTION FAILED
|
| I have not changed anything. I re-checked my server settings per the AOL
| help at link:
|
|
http://help.aol.com/help/search.do?c...200%2037567607
|
| ...and all look correct. It even sends me a test e-mail at the end of the
| config wizard and reports success. Strangely, I can send e-mails to
myself,
| but to no one else, AOL or otherwise.
|
| Any ideas out there in smartguyland?
|
| I will attempt re-install otherwise.
|
| Thanks for any assistance,
| Scott

"Brett" wrote in message
...

I'm having the same problem. Did you ever figure this out?

Consider enabling diagnostic logging to see what's happening between Outlook
and the server.
http://support.microsoft.com/kb/300479
--
Brian Tillman [MVP-Outlook]

Not me. I'm not having a problem. So, how could you have the same problem?

"Brett" wrote in message
...
: I'm having the same problem. Did you ever figure this out?
:
: "Tom Willett" wrote:
:
: Is that the *entire* content of the error you received? If not, please
post
: all of it.
: There are a lot of possibilities, including your IP address being
: blacklisted.
:
: If you uninstall the trial, you won't be able to install it again.
:
: Tom
:
: "Alex" wrote in message
: ...
: | Help!
: |
: | I have recently downloaded the Outlook 2007 Trial (valid until 31
July) to
: | evaluate Outlook to handle my free AOL account. After set-up, it
worked
: | great and I have intended to buy when the trial expires. However,
: yesterday,
: | it stopped sending e-mail. I receive a msg from system administrator
: stating:
: |
: | Your message did not reach some or all of the intended recipients.
: |
: | Subject: test
: | Sent: 7/20/2007 1:26 PM
: |
: | The following recipient(s) cannot be reached:
: |
: | ' on 7/20/2007 1:27 PM
: | 554 TRANSACTION FAILED
: |
: | I have not changed anything. I re-checked my server settings per the
AOL
: | help at link:
: |
: |
:
http://help.aol.com/help/search.do?c...200%2037567607
: |
: | ...and all look correct. It even sends me a test e-mail at the end of
the
: | config wizard and reports success. Strangely, I can send e-mails to
: myself,
: | but to no one else, AOL or otherwise.
: |
: | Any ideas out there in smartguyland?
: |
: | I will attempt re-install otherwise.
: |
: | Thanks for any assistance,
: | Scott
:
:
:

"Tom [Pepper] Willett" wrote:

Not me. I'm not having a problem. So, how could you have the same problem?

"Brett" wrote in message
...
: I'm having the same problem. Did you ever figure this out?
:
: "Tom Willett" wrote:
:
: Is that the *entire* content of the error you received? If not, please
post
: all of it.
: There are a lot of possibilities, including your IP address being
: blacklisted.
:
: If you uninstall the trial, you won't be able to install it again.
:
: Tom
:
: "Alex" wrote in message
: ...
: | Help!
: |
: | I have recently downloaded the Outlook 2007 Trial (valid until 31
July) to
: | evaluate Outlook to handle my free AOL account. After set-up, it
worked
: | great and I have intended to buy when the trial expires. However,
: yesterday,
: | it stopped sending e-mail. I receive a msg from system administrator
: stating:
: |
: | Your message did not reach some or all of the intended recipients.
: |
: | Subject: test
: | Sent: 7/20/2007 1:26 PM
: |
: | The following recipient(s) cannot be reached:
: |
: | ' on 7/20/2007 1:27 PM
: | 554 TRANSACTION FAILED
: |
: | I have not changed anything. I re-checked my server settings per the
AOL
: | help at link:
: |
: |
:
http://help.aol.com/help/search.do?c...200%2037567607
: |
: | ...and all look correct. It even sends me a test e-mail at the end of
the
: | config wizard and reports success. Strangely, I can send e-mails to
: myself,
: | but to no one else, AOL or otherwise.
: |
: | Any ideas out there in smartguyland?
: |
: | I will attempt re-install otherwise.
: |
: | Thanks for any assistance,
: | Scott
:
:
:

Scott, you were having the same problem as me regarding the 554 Transaction
Failed. Did you figure it out? Thanks.

"Tom [Pepper] Willett" wrote:

Not me. I'm not having a problem. So, how could you have the same problem?

"Brett" wrote in message
...
: I'm having the same problem. Did you ever figure this out?
:
: "Tom Willett" wrote:
:
: Is that the *entire* content of the error you received? If not, please
post
: all of it.
: There are a lot of possibilities, including your IP address being
: blacklisted.
:
: If you uninstall the trial, you won't be able to install it again.
:
: Tom
:
: "Alex" wrote in message
: ...
: | Help!
: |
: | I have recently downloaded the Outlook 2007 Trial (valid until 31
July) to
: | evaluate Outlook to handle my free AOL account. After set-up, it
worked
: | great and I have intended to buy when the trial expires. However,
: yesterday,
: | it stopped sending e-mail. I receive a msg from system administrator
: stating:
: |
: | Your message did not reach some or all of the intended recipients.
: |
: | Subject: test
: | Sent: 7/20/2007 1:26 PM
: |
: | The following recipient(s) cannot be reached:
: |
: | ' on 7/20/2007 1:27 PM
: | 554 TRANSACTION FAILED
: |
: | I have not changed anything. I re-checked my server settings per the
AOL
: | help at link:
: |
: |
:
http://help.aol.com/help/search.do?c...200%2037567607
: |
: | ...and all look correct. It even sends me a test e-mail at the end of
the
: | config wizard and reports success. Strangely, I can send e-mails to
: myself,
: | but to no one else, AOL or otherwise.
: |
: | Any ideas out there in smartguyland?
: |
: | I will attempt re-install otherwise.
: |
: | Thanks for any assistance,
: | Scott
:
:
:

"Brett" wrote in message
...

Scott, you were having the same problem as me regarding the 554
Transaction
Failed. Did you figure it out?

Sounds like you're not properly authenticating to the outgoing server.
--
Brian Tillman [MVP-Outlook]