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auto reply and alias
Does it work if you show and set the From field in the Reply template?
-- Bill R MVP "fpasha" wrote in message ... Hi, My supervisor has set up an alias account to recieve emails of a particula subject. (example: shipping company) Therefore anyone who has any business with the shipping company has access to a specfic email alias (example: ). The orignal email is (ex: ) We first set up a rule to find any email with the recipient email as " and move it into a specific folder. The second rule we set up is to send an autoreply with a tempelate. (i.e."thank u for your email, we will respond to yu asap"). Up till here it all went smoothly. However, the auto reply email is sent with the orignal email ) as the sender. This is what we want to change. The reason is that we would not like people to have access to my supervisors name and then find his contact information and call him. This would result in alot of excess phone calls. Thererfore, I would like to find out how to deliver this autoreply to the emailers with the alias email. Thanks in advance, and apologies for the long post |
auto reply and alias
Hi Bill,
That was one of the first things I tried. But unfortunately it ended up showing my supervisors name again. "BillR [MVP]" wrote: Does it work if you show and set the From field in the Reply template? -- Bill R MVP "fpasha" wrote in message ... Hi, My supervisor has set up an alias account to recieve emails of a particula subject. (example: shipping company) Therefore anyone who has any business with the shipping company has access to a specfic email alias (example: ). The orignal email is (ex: ) We first set up a rule to find any email with the recipient email as " and move it into a specific folder. The second rule we set up is to send an autoreply with a tempelate. (i.e."thank u for your email, we will respond to yu asap"). Up till here it all went smoothly. However, the auto reply email is sent with the orignal email ) as the sender. This is what we want to change. The reason is that we would not like people to have access to my supervisors name and then find his contact information and call him. This would result in alot of excess phone calls. Thererfore, I would like to find out how to deliver this autoreply to the emailers with the alias email. Thanks in advance, and apologies for the long post |
auto reply and alias
You might need to set up an account that recives using the same email
address you want to send with and uses only the name you want to reply with. -- Bill R MVP "fpasha" wrote in message ... Hi Bill, That was one of the first things I tried. But unfortunately it ended up showing my supervisors name again. "BillR [MVP]" wrote: Does it work if you show and set the From field in the Reply template? -- Bill R MVP "fpasha" wrote in message ... Hi, My supervisor has set up an alias account to recieve emails of a particula subject. (example: shipping company) Therefore anyone who has any business with the shipping company has access to a specfic email alias (example: ). The orignal email is (ex: ) We first set up a rule to find any email with the recipient email as " and move it into a specific folder. The second rule we set up is to send an autoreply with a tempelate. (i.e."thank u for your email, we will respond to yu asap"). Up till here it all went smoothly. However, the auto reply email is sent with the orignal email ) as the sender. This is what we want to change. The reason is that we would not like people to have access to my supervisors name and then find his contact information and call him. This would result in alot of excess phone calls. Thererfore, I would like to find out how to deliver this autoreply to the emailers with the alias email. Thanks in advance, and apologies for the long post |
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