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#11
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Yes, our ISP is adelphia...our modem is from adelphia. We're also wireless.
I just got a new computer so am setting up my new Outlook configurations and that's when all of this started happening. On my old computer, using Outlook 2000, I did not have this problem. My husband uses Outlook 2003 and he doens't have this problem either. Do you think this is an adelphia problem or a microsoft problem? Thanks! -- april "Tom Willett" wrote: You must be on the Adelphia network to use their SMTP server in your Outlook. If you are connected to the Internet via an ISP other than Adelphia, you can't use their SMTP server. Are you on the Adelphia network while trying to send mail? Tom "april" wrote in message ... | When you say "not on the network" do you mean not on the adelphia network? | Does that mean I would only be able to send e-mail using their webmail | service? I can receive e-mail via Outlook no problem...the problem is just | sending them. Also, why would I be able to send an e-mail to myself without | getting the error message, but not to anybody else? Because they're no using | adelphia e-mail? So, is this an adelphia problem or Microsoft problem? | Thanks! | -- | april | | | "Vince Averello [MVP-Outlook]" wrote: | | That's normally the error you see when you're not on the network containing | the SMTP server you're trying to use. | | "april" wrote in message | ... | Yes, it's... | | Your message did not reach some or all of the intended recipients. | | Subject: excited | Sent: 8/1/2007 10:04 AM | | The following recipient(s) could not be reached: | | 'Posso, Jaye' on 8/1/2007 10:04 AM | 550 relaying mail to SCOTTSDALEAZ.GOV is not allowed | | And, I get this message whether the recipient is at a yahoo.com, | sbcglobal.net, gmail.com address, etc. | |
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#12
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I don't think it's necessarily an Adelphia problem or a MS problem. It
could be the wireless setup, could be a firewall issue, could be an anti-virus/anti-spam set up issue. Tom "april" wrote in message ... | Yes, our ISP is adelphia...our modem is from adelphia. We're also wireless. | I just got a new computer so am setting up my new Outlook configurations and | that's when all of this started happening. On my old computer, using Outlook | 2000, I did not have this problem. My husband uses Outlook 2003 and he | doens't have this problem either. Do you think this is an adelphia problem | or a microsoft problem? Thanks! | -- | april | | | "Tom Willett" wrote: | | You must be on the Adelphia network to use their SMTP server in your | Outlook. If you are connected to the Internet via an ISP other than | Adelphia, you can't use their SMTP server. | | Are you on the Adelphia network while trying to send mail? | | Tom | | "april" wrote in message | ... | | When you say "not on the network" do you mean not on the adelphia network? | | Does that mean I would only be able to send e-mail using their webmail | | service? I can receive e-mail via Outlook no problem...the problem is | just | | sending them. Also, why would I be able to send an e-mail to myself | without | | getting the error message, but not to anybody else? Because they're no | using | | adelphia e-mail? So, is this an adelphia problem or Microsoft problem? | | Thanks! | | -- | | april | | | | | | "Vince Averello [MVP-Outlook]" wrote: | | | | That's normally the error you see when you're not on the network | containing | | the SMTP server you're trying to use. | | | | "april" wrote in message | | ... | | Yes, it's... | | | | Your message did not reach some or all of the intended recipients. | | | | Subject: excited | | Sent: 8/1/2007 10:04 AM | | | | The following recipient(s) could not be reached: | | | | 'Posso, Jaye' on 8/1/2007 10:04 AM | | 550 relaying mail to SCOTTSDALEAZ.GOV is not allowed | | | | And, I get this message whether the recipient is at a yahoo.com, | | sbcglobal.net, gmail.com address, etc. | | | | | |
#13
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Who would I contact to see if it's either of these issues? Thanks!
-- april "Tom Willett" wrote: I don't think it's necessarily an Adelphia problem or a MS problem. It could be the wireless setup, could be a firewall issue, could be an anti-virus/anti-spam set up issue. Tom "april" wrote in message ... | Yes, our ISP is adelphia...our modem is from adelphia. We're also wireless. | I just got a new computer so am setting up my new Outlook configurations and | that's when all of this started happening. On my old computer, using Outlook | 2000, I did not have this problem. My husband uses Outlook 2003 and he | doens't have this problem either. Do you think this is an adelphia problem | or a microsoft problem? Thanks! | -- | april | | | "Tom Willett" wrote: | | You must be on the Adelphia network to use their SMTP server in your | Outlook. If you are connected to the Internet via an ISP other than | Adelphia, you can't use their SMTP server. | | Are you on the Adelphia network while trying to send mail? | | Tom | | "april" wrote in message | ... | | When you say "not on the network" do you mean not on the adelphia network? | | Does that mean I would only be able to send e-mail using their webmail | | service? I can receive e-mail via Outlook no problem...the problem is | just | | sending them. Also, why would I be able to send an e-mail to myself | without | | getting the error message, but not to anybody else? Because they're no | using | | adelphia e-mail? So, is this an adelphia problem or Microsoft problem? | | Thanks! | | -- | | april | | | | | | "Vince Averello [MVP-Outlook]" wrote: | | | | That's normally the error you see when you're not on the network | containing | | the SMTP server you're trying to use. | | | | "april" wrote in message | | ... | | Yes, it's... | | | | Your message did not reach some or all of the intended recipients. | | | | Subject: excited | | Sent: 8/1/2007 10:04 AM | | | | The following recipient(s) could not be reached: | | | | 'Posso, Jaye' on 8/1/2007 10:04 AM | | 550 relaying mail to SCOTTSDALEAZ.GOV is not allowed | | | | And, I get this message whether the recipient is at a yahoo.com, | | sbcglobal.net, gmail.com address, etc. | | | | | |
#14
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Whomever installed or configured them.
"april" wrote in message ... | Who would I contact to see if it's either of these issues? Thanks! | -- | april | | | "Tom Willett" wrote: | | I don't think it's necessarily an Adelphia problem or a MS problem. It | could be the wireless setup, could be a firewall issue, could be an | anti-virus/anti-spam set up issue. | | Tom | | "april" wrote in message | ... | | Yes, our ISP is adelphia...our modem is from adelphia. We're also | wireless. | | I just got a new computer so am setting up my new Outlook configurations | and | | that's when all of this started happening. On my old computer, using | Outlook | | 2000, I did not have this problem. My husband uses Outlook 2003 and he | | doens't have this problem either. Do you think this is an adelphia | problem | | or a microsoft problem? Thanks! | | -- | | april | | | | | | "Tom Willett" wrote: | | | | You must be on the Adelphia network to use their SMTP server in your | | Outlook. If you are connected to the Internet via an ISP other than | | Adelphia, you can't use their SMTP server. | | | | Are you on the Adelphia network while trying to send mail? | | | | Tom | | | | "april" wrote in message | | ... | | | When you say "not on the network" do you mean not on the adelphia | network? | | | Does that mean I would only be able to send e-mail using their webmail | | | service? I can receive e-mail via Outlook no problem...the problem is | | just | | | sending them. Also, why would I be able to send an e-mail to myself | | without | | | getting the error message, but not to anybody else? Because they're | no | | using | | | adelphia e-mail? So, is this an adelphia problem or Microsoft | problem? | | | Thanks! | | | -- | | | april | | | | | | | | | "Vince Averello [MVP-Outlook]" wrote: | | | | | | That's normally the error you see when you're not on the network | | containing | | | the SMTP server you're trying to use. | | | | | | "april" wrote in message | | | ... | | | Yes, it's... | | | | | | Your message did not reach some or all of the intended recipients. | | | | | | Subject: excited | | | Sent: 8/1/2007 10:04 AM | | | | | | The following recipient(s) could not be reached: | | | | | | 'Posso, Jaye' on 8/1/2007 10:04 AM | | | 550 relaying mail to SCOTTSDALEAZ.GOV is not allowed | | | | | | And, I get this message whether the recipient is at a yahoo.com, | | | sbcglobal.net, gmail.com address, etc. | | | | | | | | | | | | |
#15
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It was adelphia who set up the modem, so I'll call them again. Just as a
test I sent an e-mail to another adelphia customer and that one went through ok...it's just the ones that don't have adelphia. Thanks! -- april "Tom Willett" wrote: Whomever installed or configured them. "april" wrote in message ... | Who would I contact to see if it's either of these issues? Thanks! | -- | april | | | "Tom Willett" wrote: | | I don't think it's necessarily an Adelphia problem or a MS problem. It | could be the wireless setup, could be a firewall issue, could be an | anti-virus/anti-spam set up issue. | | Tom | | "april" wrote in message | ... | | Yes, our ISP is adelphia...our modem is from adelphia. We're also | wireless. | | I just got a new computer so am setting up my new Outlook configurations | and | | that's when all of this started happening. On my old computer, using | Outlook | | 2000, I did not have this problem. My husband uses Outlook 2003 and he | | doens't have this problem either. Do you think this is an adelphia | problem | | or a microsoft problem? Thanks! | | -- | | april | | | | | | "Tom Willett" wrote: | | | | You must be on the Adelphia network to use their SMTP server in your | | Outlook. If you are connected to the Internet via an ISP other than | | Adelphia, you can't use their SMTP server. | | | | Are you on the Adelphia network while trying to send mail? | | | | Tom | | | | "april" wrote in message | | ... | | | When you say "not on the network" do you mean not on the adelphia | network? | | | Does that mean I would only be able to send e-mail using their webmail | | | service? I can receive e-mail via Outlook no problem...the problem is | | just | | | sending them. Also, why would I be able to send an e-mail to myself | | without | | | getting the error message, but not to anybody else? Because they're | no | | using | | | adelphia e-mail? So, is this an adelphia problem or Microsoft | problem? | | | Thanks! | | | -- | | | april | | | | | | | | | "Vince Averello [MVP-Outlook]" wrote: | | | | | | That's normally the error you see when you're not on the network | | containing | | | the SMTP server you're trying to use. | | | | | | "april" wrote in message | | | ... | | | Yes, it's... | | | | | | Your message did not reach some or all of the intended recipients. | | | | | | Subject: excited | | | Sent: 8/1/2007 10:04 AM | | | | | | The following recipient(s) could not be reached: | | | | | | 'Posso, Jaye' on 8/1/2007 10:04 AM | | | 550 relaying mail to SCOTTSDALEAZ.GOV is not allowed | | | | | | And, I get this message whether the recipient is at a yahoo.com, | | | sbcglobal.net, gmail.com address, etc. | | | | | | | | | | | | |
#16
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"april" wrote in message
... "Tom Willett" wrote: Does Adelphia require authentication to their mail server? They specifically told me not to check that box when I was setting everything up. They are assuming the e-mail client will reuse the login credentials from the POP3 session (performed first) for the later SMTP session. However, if enough time elapses to do the POP3 yanking of e-mails then those cached credentials aren't available for the SMTP session. Also, some e-mail clients send before receiving. Enable the option to authenticate to the SMTP server and first try the option to reuse the credentials from the POP3 setup. If that doesn't work then use the option to use separate login credentials and simply specify the same ones as for the POP3 setup. By the way, if you are posting these Usenet messages using the same network (ISP) as you are trying to use e-mail then you are NOT using Adelphia's network. You are posting from MSN, not from Adelopha (207.46.192.207 belongs to MSN). In that case, you ARE trying to use an off-domain mail server (hosts on Adelphia's network are off-domain to Microsoft's network). You will need to use MSN's mail hosts, or you need to see if you can use a port other than 25 for SMTP (outbound) because maybe MSN is blocking off-domain mail traffic using the standard port 25. Could be Adelphia doesn't permit off-domain access to their mail hosts (you coming from MSN's network is off-domain to Adelphia's network). Maybe they permit an alternate config for connecting to their mail hosts when you are off-domain, like using 995 for POP3, 465 for SMTP, and requiring SSL is enabled for both. You are posting from MSN. You are trying to reach Adelphia's mail hosts while coming from MSN's network. MSN may not let you cross their network for mail traffic. Adelphia may not permit connects from off their domain. |
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