Hi,

My Outlook 2003 has been working fine. Yesterday I go out for a while and
when I came
back to the computer on the screen is the " ...encountered a problem and
needs to close ..."
error box. Computer was fine when I left it. I close it and that's it, my
Outlook will not come up anymore without the error and I have to close it.

What I have tried:

1) Safe Mode does the same thing.
2) Deleted outcmd.dat and extend.dat.
3) Created a new profile.
4) Created and new profile and did not use my current .pst file.
5) Tried to repair/install from Office disk, but that also tells me it ran
into and error
and can't finish.
6) Ran virus check, verified I am all updated.
7) Updated my office in the Microsoft site.

What else can I do? I have not installed anything new. Seems like an email
came in and screwed something up or my registry has an issue.

HELP PLEASE, I hate when my computer is having issues ...

Thanks,
Franco

OK, my issue was the same as stated above, Cloubmark. They are getting a
nasty letter,
this is the second time they have done this and cost me my time.
"Franco" wrote in message
...
Hi,

My Outlook 2003 has been working fine. Yesterday I go out for a while and
when I came
back to the computer on the screen is the " ...encountered a problem and
needs to close ..."
error box. Computer was fine when I left it. I close it and that's it, my
Outlook will not come up anymore without the error and I have to close it.

What I have tried:

1) Safe Mode does the same thing.
2) Deleted outcmd.dat and extend.dat.
3) Created a new profile.
4) Created and new profile and did not use my current .pst file.
5) Tried to repair/install from Office disk, but that also tells me it ran
into and error
and can't finish.
6) Ran virus check, verified I am all updated.
7) Updated my office in the Microsoft site.

What else can I do? I have not installed anything new. Seems like an email
came in and screwed something up or my registry has an issue.

HELP PLEASE, I hate when my computer is having issues ...

Thanks,
Franco

Franco wrote:

OK, my issue was the same as stated above, Cloubmark. They are
getting a nasty letter,
this is the second time they have done this and cost me my time.

Cloudmark has been around for some time now and if this is only the second
mistake in that time, they have a better track record than many companies.
Moreover, they (within 24 hours) published a fix on their Help pages. Can
you say the same about Microsoft (or most other companies)? Don't get your
knickers in a twist.
--
Brian Tillman

On Aug 10, 8:36 am, "Brian Tillman" wrote:
Franco wrote:
OK, my issue was the same as stated above, Cloubmark. They are
getting a nasty letter,
this is the second time they have done this and cost me my time.

Cloudmark has been around for some time now and if this is only the second
mistake in that time, they have a better track record than many companies.
Moreover, they (within 24 hours) published a fix on their Help pages. Can
you say the same about Microsoft (or most other companies)? Don't get your
knickers in a twist.
--
Brian Tillman

The issue is not as much the mistake, but not informing the users.
Should
I check once a day on the Cloudmark website if there have been any
issues??
They should have sent out an email stating there was a problem, most
people
have access to web based email and this could have avoided the problem
for a lot
of users. Does Microsoft or most other companies do this, as well as
the ones
I have worked for. Yes. And it is a little silly to compare Microsoft
to Cloudmark,
a company that small had better issue a fix within 24 hours!