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answrman August 10th 07 10:26 PM

Outlook 2007 / Vista Ultimate
 
We have a customer who uses Vista Ultimate with Outlook 2007. They
connect to Exchange 2007 with the Outlook client. The problem occurs,
when they use the "Switch User" command, login in to another account
and then launch Outlook 2007. When the second person tries launching
Outlook 2007, they can not connect.

If they use the "Switch User" command and go back to the orginal
account, close Outlook 2007 and then use the "Switch User" again. The
second instance of Outlook 2007 works fine.

Is this by design or is something not working properly? The customer
is really annoyed and I can't find anythign regarding other people
having this issue.

Thanks for any suggestions!

--Robert


Diane Poremsky August 10th 07 10:51 PM

Outlook 2007 / Vista Ultimate
 
both accounts are exchange accts?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

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"answrman" wrote in message
ups.com...
We have a customer who uses Vista Ultimate with Outlook 2007. They
connect to Exchange 2007 with the Outlook client. The problem occurs,
when they use the "Switch User" command, login in to another account
and then launch Outlook 2007. When the second person tries launching
Outlook 2007, they can not connect.

If they use the "Switch User" command and go back to the orginal
account, close Outlook 2007 and then use the "Switch User" again. The
second instance of Outlook 2007 works fine.

Is this by design or is something not working properly? The customer
is really annoyed and I can't find anythign regarding other people
having this issue.

Thanks for any suggestions!

--Robert



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