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Terri August 23rd 07 04:49 PM

I need an expert!
 
In Outlook 2003 I have 4 Main Folders - two that say Personal Folders and
two that have my name on them....I only want one! How do I delete the other
three folders?

Thanks...



neo [mvp outlook] August 23rd 07 05:16 PM

I need an expert!
 
Right click on "Personal Folders" and select close/disconnect.

For the ones that have your name on them. Sound like you might have
corruption in the mail profile if working against an Exchange mailbox. You
would have to close Outlook and then go thru the mail applet in the control
panel to create a new mail profile (don't copy the existing one. Create new
and delete the old one).

As for why... if in a corporate environment, might ask the IT gods if they
tried to update your mail profile via logon script.

"Terri" wrote in message
...
In Outlook 2003 I have 4 Main Folders - two that say Personal Folders and
two that have my name on them....I only want one! How do I delete the
other three folders?

Thanks...




Terri August 23rd 07 06:42 PM

I need an expert!
 
Tried your suggestion - it did work on one. On another the close/disconnect
was grayed out and on the other its said Operation Failed An Object Could
Not Be Found....


"neo [mvp outlook]" wrote in message
...
Right click on "Personal Folders" and select close/disconnect.

For the ones that have your name on them. Sound like you might have
corruption in the mail profile if working against an Exchange mailbox.
You would have to close Outlook and then go thru the mail applet in the
control panel to create a new mail profile (don't copy the existing one.
Create new and delete the old one).

As for why... if in a corporate environment, might ask the IT gods if they
tried to update your mail profile via logon script.

"Terri" wrote in message
...
In Outlook 2003 I have 4 Main Folders - two that say Personal Folders and
two that have my name on them....I only want one! How do I delete the
other three folders?

Thanks...






neo [mvp outlook] August 23rd 07 07:12 PM

I need an expert!
 
This is an indication that the mail profile is corrupt. Close Outlook and
use the Mail applet in the control panel to define a new profile. Again,
don't copy the existing one because it will copy the corruption. Create new
and delete the old one.


"Terri" wrote in message
...
Tried your suggestion - it did work on one. On another the
close/disconnect was grayed out and on the other its said Operation Failed
An Object Could Not Be Found....


"neo [mvp outlook]" wrote in message
...
Right click on "Personal Folders" and select close/disconnect.

For the ones that have your name on them. Sound like you might have
corruption in the mail profile if working against an Exchange mailbox.
You would have to close Outlook and then go thru the mail applet in the
control panel to create a new mail profile (don't copy the existing one.
Create new and delete the old one).

As for why... if in a corporate environment, might ask the IT gods if
they tried to update your mail profile via logon script.

"Terri" wrote in message
...
In Outlook 2003 I have 4 Main Folders - two that say Personal Folders
and two that have my name on them....I only want one! How do I delete
the other three folders?

Thanks...









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