I had to have my laptop repaired. It was suggested that I back up everything
before sending it in. So I did. I am now trying to reinstall all the
programs and data that was erased during the repair.
I backed up my Outlook (before repair) using the Import/Export in Outlook
and saved it on DVD. I have been trying to restore the data but it wont let
me. If I try to Import from the DVD I get the message: "File access Denied:
You don't have the permission required to access the file D:\Outlook.pst."
Okay. Than I tried moving the file off of the DVD into my Documents folder
on my HD and tried again. Now I get the message: "The File
c:\Users\username\Documents\Outlook.pst is not compatible with this version
of the Personal Folders information service. Contact your administrator".
How can I restore may data? Nothing seems to be working.

Exporting and importing are never the correct way to transfer Outlook data.
They are a good way to corrupt or lose data, which I suspect you have done.
The only way to transfer Outlook data is simply to make a copy of your
Outlook data file. Do you have a valid backup or copy of your Outlook data
file?
--
Russ Valentine
[MVP-Outlook]
"Goldlexus" wrote in message
news:FLZHi.2916$fz2.891@trndny03...
I had to have my laptop repaired. It was suggested that I back up
everything before sending it in. So I did. I am now trying to reinstall all
the programs and data that was erased during the repair.
I backed up my Outlook (before repair) using the Import/Export in Outlook
and saved it on DVD. I have been trying to restore the data but it wont
let me. If I try to Import from the DVD I get the message: "File access
Denied: You don't have the permission required to access the file
D:\Outlook.pst." Okay. Than I tried moving the file off of the DVD into my
Documents folder on my HD and tried again. Now I get the message: "The
File c:\Users\username\Documents\Outlook.pst is not compatible with this
version of the Personal Folders information service. Contact your
administrator". How can I restore may data? Nothing seems to be working.

No I don't. I thought backing my data up using the Import/Export was
sufficient. I haven't had problems in the past.
Stupid HP reformatted my harddrive to replace the motherboard. I backed up
everything and have restored everything except Outlook.

"Russ Valentine [MVP-Outlook]" wrote in message
...
Exporting and importing are never the correct way to transfer Outlook
data. They are a good way to corrupt or lose data, which I suspect you
have done. The only way to transfer Outlook data is simply to make a copy
of your Outlook data file. Do you have a valid backup or copy of your
Outlook data file?
--
Russ Valentine
[MVP-Outlook]
"Goldlexus" wrote in message
news:FLZHi.2916$fz2.891@trndny03...
I had to have my laptop repaired. It was suggested that I back up
everything before sending it in. So I did. I am now trying to reinstall
all the programs and data that was erased during the repair.
I backed up my Outlook (before repair) using the Import/Export in Outlook
and saved it on DVD. I have been trying to restore the data but it wont
let me. If I try to Import from the DVD I get the message: "File access
Denied: You don't have the permission required to access the file
D:\Outlook.pst." Okay. Than I tried moving the file off of the DVD into
my Documents folder on my HD and tried again. Now I get the message: "The
File c:\Users\username\Documents\Outlook.pst is not compatible with this
version of the Personal Folders information service. Contact your
administrator". How can I restore may data? Nothing seems to be working.

Clarify the versions of Outlook that are involved here.

--
Russ Valentine
[MVP-Outlook]
"Goldlexus" wrote in message
news:nz_Hi.4933$Yb2.520@trndny08...
No I don't. I thought backing my data up using the Import/Export was
sufficient. I haven't had problems in the past.
Stupid HP reformatted my harddrive to replace the motherboard. I backed up
everything and have restored everything except Outlook.

"Russ Valentine [MVP-Outlook]" wrote in message
...
Exporting and importing are never the correct way to transfer Outlook
data. They are a good way to corrupt or lose data, which I suspect you
have done. The only way to transfer Outlook data is simply to make a copy
of your Outlook data file. Do you have a valid backup or copy of your
Outlook data file?
--
Russ Valentine
[MVP-Outlook]
"Goldlexus" wrote in message
news:FLZHi.2916$fz2.891@trndny03...
I had to have my laptop repaired. It was suggested that I back up
everything before sending it in. So I did. I am now trying to reinstall
all the programs and data that was erased during the repair.
I backed up my Outlook (before repair) using the Import/Export in
Outlook and saved it on DVD. I have been trying to restore the data but
it wont let me. If I try to Import from the DVD I get the message: "File
access Denied: You don't have the permission required to access the file
D:\Outlook.pst." Okay. Than I tried moving the file off of the DVD into
my Documents folder on my HD and tried again. Now I get the message:
"The File c:\Users\username\Documents\Outlook.pst is not compatible with
this version of the Personal Folders information service. Contact your
administrator". How can I restore may data? Nothing seems to be working.

I have MS OfficeXP version 2002 running on Vista. It is the same version I
had pre- reformatting.

"Russ Valentine [MVP-Outlook]" wrote in message
...
Clarify the versions of Outlook that are involved here.

--
Russ Valentine
[MVP-Outlook]
"Goldlexus" wrote in message
news:nz_Hi.4933$Yb2.520@trndny08...
No I don't. I thought backing my data up using the Import/Export was
sufficient. I haven't had problems in the past.
Stupid HP reformatted my harddrive to replace the motherboard. I backed
up everything and have restored everything except Outlook.

"Russ Valentine [MVP-Outlook]" wrote in message
...
Exporting and importing are never the correct way to transfer Outlook
data. They are a good way to corrupt or lose data, which I suspect you
have done. The only way to transfer Outlook data is simply to make a
copy of your Outlook data file. Do you have a valid backup or copy of
your Outlook data file?
--
Russ Valentine
[MVP-Outlook]
"Goldlexus" wrote in message
news:FLZHi.2916$fz2.891@trndny03...
I had to have my laptop repaired. It was suggested that I back up
everything before sending it in. So I did. I am now trying to reinstall
all the programs and data that was erased during the repair.
I backed up my Outlook (before repair) using the Import/Export in
Outlook and saved it on DVD. I have been trying to restore the data but
it wont let me. If I try to Import from the DVD I get the message:
"File access Denied: You don't have the permission required to access
the file D:\Outlook.pst." Okay. Than I tried moving the file off of the
DVD into my Documents folder on my HD and tried again. Now I get the
message: "The File c:\Users\username\Documents\Outlook.pst is not
compatible with this version of the Personal Folders information
service. Contact your administrator". How can I restore may data?
Nothing seems to be working.

Doesn't fit. What you did would not result in that error message. There must
be more to this story.
--
Russ Valentine
[MVP-Outlook]
"Goldlexus" wrote in message
news:sj%Hi.4775$603.3829@trndny02...
I have MS OfficeXP version 2002 running on Vista. It is the same version I
had pre- reformatting.

"Russ Valentine [MVP-Outlook]" wrote in message
...
Clarify the versions of Outlook that are involved here.

--
Russ Valentine
[MVP-Outlook]
"Goldlexus" wrote in message
news:nz_Hi.4933$Yb2.520@trndny08...
No I don't. I thought backing my data up using the Import/Export was
sufficient. I haven't had problems in the past.
Stupid HP reformatted my harddrive to replace the motherboard. I backed
up everything and have restored everything except Outlook.

"Russ Valentine [MVP-Outlook]" wrote in message
...
Exporting and importing are never the correct way to transfer Outlook
data. They are a good way to corrupt or lose data, which I suspect you
have done. The only way to transfer Outlook data is simply to make a
copy of your Outlook data file. Do you have a valid backup or copy of
your Outlook data file?
--
Russ Valentine
[MVP-Outlook]
"Goldlexus" wrote in message
news:FLZHi.2916$fz2.891@trndny03...
I had to have my laptop repaired. It was suggested that I back up
everything before sending it in. So I did. I am now trying to reinstall
all the programs and data that was erased during the repair.
I backed up my Outlook (before repair) using the Import/Export in
Outlook and saved it on DVD. I have been trying to restore the data
but it wont let me. If I try to Import from the DVD I get the message:
"File access Denied: You don't have the permission required to access
the file D:\Outlook.pst." Okay. Than I tried moving the file off of
the DVD into my Documents folder on my HD and tried again. Now I get
the message: "The File c:\Users\username\Documents\Outlook.pst is not
compatible with this version of the Personal Folders information
service. Contact your administrator". How can I restore may data?
Nothing seems to be working.

Goldlexus wrote:

If I try to Import from the DVD I get the
message: "File access Denied: You don't have the permission required
to access the file D:\Outlook.pst." Okay. Than I tried moving the
file off of the DVD into my Documents folder on my HD and tried
again. Now I get the message: "The File
c:\Users\username\Documents\Outlook.pst is not compatible with this
version of the Personal Folders information service. Contact your
administrator". How can I restore may data? Nothing seems to be
working.

The other thing that bothers me about this, in addition to Russ' and DL's
comments, is that Outlook 2002 doesn't work properly on Vista, so when you
say you have no problems before the drive was reformatted and that you were
using Vista and OL 2002 together, something just doesn't seem right.
--
Brian Tillman [MVP-Outlook]

I never knew Office 2002 and Vista didn't work together. I have had
absolutely no problems with compatiblity.
I don't have any other installation disks other the the OfficeXP so I
couldn't have ever installed anything newer. Like I
said my laptop did have the trial version of Office 2007 but I never used it
or opened. I uninstalled before installing OfficeXP.

"Brian Tillman" wrote in message
...
Goldlexus wrote:

If I try to Import from the DVD I get the
message: "File access Denied: You don't have the permission required
to access the file D:\Outlook.pst." Okay. Than I tried moving the
file off of the DVD into my Documents folder on my HD and tried
again. Now I get the message: "The File
c:\Users\username\Documents\Outlook.pst is not compatible with this
version of the Personal Folders information service. Contact your
administrator". How can I restore may data? Nothing seems to be
working.

The other thing that bothers me about this, in addition to Russ' and DL's
comments, is that Outlook 2002 doesn't work properly on Vista, so when you
say you have no problems before the drive was reformatted and that you
were using Vista and OL 2002 together, something just doesn't seem right.
--
Brian Tillman [MVP-Outlook]

Goldlexus wrote:

I never knew Office 2002 and Vista didn't work together. I have had
absolutely no problems with compatiblity.

Interesting. For most people (and I think it's documented in the KB),
Outlook won't remember account passwords because that relies on Protected
Storage Subsystem registry keys that Vista doesn't have.
--
Brian Tillman [MVP-Outlook]