Outlook 2007
 

i think kaspersky AV and outlook have a problem when the mail filter is
activated on the AV and since i have turned it off all incoming mail is
downloaded then perm. deleted out so i can not even read it in the mail box.
anyone have a fix for this?

Outlook 2007
 

iodine wrote:

i think kaspersky AV and outlook have a problem when the mail filter
is activated on the AV and since i have turned it off all incoming
mail is downloaded then perm. deleted out so i can not even read it
in the mail box. anyone have a fix for this?

It is normal for a POP client to download and delete messages. ALter your
account properties to leave a copy of the downloaded messages on the server.
ToolsAccount SettingsChangeMore SettingsAdvanced tabLeave a copy of
messages on the server.

There is never a need to scan incoming mail and it's often a bad idea.
--
Brian Tillman [MVP-Outlook]

Outlook 2007
 

"Brian Tillman" wrote:

iodine wrote:

i think kaspersky AV and outlook have a problem when the mail filter
is activated on the AV and since i have turned it off all incoming
mail is downloaded then perm. deleted out so i can not even read it
in the mail box. anyone have a fix for this?

It is normal for a POP client to download and delete messages. ALter your
account properties to leave a copy of the downloaded messages on the server.
ToolsAccount SettingsChangeMore SettingsAdvanced tabLeave a copy of
messages on the server.

There is never a need to scan incoming mail and it's often a bad idea.
--
Brian Tillman [MVP-Outlook]



The problem is it deletes them from my outlook inbox before i ever read them
... and some are like e-bill notices and such

Outlook 2007
 

iodine wrote:

The problem is it deletes them from my outlook inbox before i ever
read them .. and some are like e-bill notices and such

Outlook will not do that on its own. First, make sure your Inbox is not
filtered in any way and you are using the Messages view. Next, make sure
you have no rules. Third, make sure you are NOT scanning incoming mail with
anything.
--
Brian Tillman [MVP-Outlook]

Outlook 2007
 

"Brian Tillman" wrote in message
...
iodine wrote:

i think kaspersky AV and outlook have a problem when the mail filter
is activated on the AV and since i have turned it off all incoming
mail is downloaded then perm. deleted out so i can not even read it
in the mail box. anyone have a fix for this?

It is normal for a POP client to download and delete messages. ALter your
account properties to leave a copy of the downloaded messages on the
server. ToolsAccount SettingsChangeMore SettingsAdvanced tabLeave a
copy of messages on the server.

There is never a need to scan incoming mail and it's often a bad idea.

I guess you were not around when Love Letter hit were you? If you WERE, do
you remember all the trouble it caused?

That statement is disingenuous at best, and borderline stupid. Things like
Love Letter and that ilk are exactly the reason WHY you should scan incoming
mail.

I ran our network and Exchange Server with 240 users. It just so happens I
went in early that morning and luckily there were only a few others there
when I noticed a weird attachment from one of my users. As soon as the
second one hit, I turned to our other senior IT guy, and told him to lock
everything down because we were infected. Fortuitously, I had caught it, and
limited our infection to 7 total users. I even sat down with one of our
programmers and had an in-house fix 2 hours before the AV houses had one. We
got lucky, a great many others did not.

See, my bosses thought like you did. They didn't want to pony up the money
to make sure all our users were protected. NO, the current AV's at the time
didn't stop it, but with the heuristic scanning and so forth, they may have
caught others, which is the point. The reason the infection propagated in
our company, and others was that users most generally open the emails
without checking. If the problem can be caught before the user can open it,
that is the whole reason for this option to exist.

--
Ya know...the hurrier I go, the behinder I get.
Remember to always engage brain, before putting mouth into gear.
Kill the munge to reply by email.

Outlook 2007
 

"DarkSentinel" wrote in message
...

That statement is disingenuous at best, and borderline stupid. Things like
Love Letter and that ilk are exactly the reason WHY you should scan
incoming mail.

Umm no - it should scan when the ATTACHMENT is opened. The virus in the I
Love you mail was in an ATTACHMENT - attachments should ALWAYS be scanned
before opening. Doesn't matter where they are from.

The company I was in was hit by that virus because one of the IT(!) staff
opened the attachment without thinking....

Outlook 2007
 

DarkSentinel wrote:

I guess you were not around when Love Letter hit were you? If you
WERE, do you remember all the trouble it caused?

I've been in computing longer than any virus that exists (since 1968). Love
Letter was an example of social engineering and, as with that virus and
those that exist today as well, your brain is more effective than any
antivirus program. It's simple: don't open attachments you didn't ask to
receive, period. If you get one, either delete it out of hand or check with
the apparent sender to make sure it was knowingly sent, save it to disk, and
let your AV's resident scanner check it first, all WITHOUT OPENING it.
--
Brian Tillman [MVP-Outlook]