I have a form that is posted on a internal company site. Some people
can open the form as a form, and some people open the form looking like
a regular email message.

*Same behavior happens if the form is saved on the Desktop and
double-clicked.
*However; everyone can open Forms as Forms from the Organizational
Forms Library

The OS is XP, some are SP1, some SP2.
Outlook is 2003, some are SP1, some SP2.

I'm still waiting to compile a list but at this point, users with XP
SP2, Office 2003 SP2 open the Form as an Email message; users with XP
SP1 and Office 2003 SP1 open the Form as a Form.

This information may already be out there but I can't find it.

Your help is greatly apprecaited.

Outlook 2003 SP2 does not allow .oft form template files to be opened directly, for security reasons. Users will need to launch them from the Tools | Forms | Choose Form dialog.

For best results, use .oft files only for backing up your custom forms. Publish the forms you want users to actually use.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


wrote in message oups.com...
I have a form that is posted on a internal company site. Some people
can open the form as a form, and some people open the form looking like
a regular email message.

*Same behavior happens if the form is saved on the Desktop and
double-clicked.
*However; everyone can open Forms as Forms from the Organizational
Forms Library

The OS is XP, some are SP1, some SP2.
Outlook is 2003, some are SP1, some SP2.

I'm still waiting to compile a list but at this point, users with XP
SP2, Office 2003 SP2 open the Form as an Email message; users with XP
SP1 and Office 2003 SP1 open the Form as a Form.

This information may already be out there but I can't find it.

Your help is greatly apprecaited.

I see it now...thank you. What a bummer!
---
Source:
Changes to custom properties in Outlook 2003 Service Pack 2
http://support.microsoft.com/?id=907985

***Not recommended: Deploy or send .oft files for users to open***
[+]You can save Outlook custom forms as .oft files. These forms can
contain custom fields, user-interface changes, and custom Microsoft
Visual Basic Scripting Edition (VBScript) code to add functionality to
the form. Although Outlook already contains features that prevent the
VBScript code in .oft files from running, Outlook now also restricts
the use of .oft files. If an .oft file contains custom properties and
the user has not previously used those custom properties, the custom
properties are not in the user's default store. Outlook will not render
the custom form when the user double-clicks the file. However, to have
Outlook open a custom form that is stored as an .oft file, click File,
click New, and then click Choose Form. You can then change the location
to User Templates in File System, and then click Browse to open the
..oft file. The form will open, and you can save the custom properties
to the default store.