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Niveau3_TLB February 21st 08 04:13 PM

PST files missing information
 
Hi All,

A user had a web base application stop functionning on his laptop. I
narrowed the problem to the users profile but I couldn,t find the problem in
the profile so I copied it to another profile (using the tool in the
computers advanced properties). It took almost an houer, the profile is
5.4Gb in size. I deleted the faulty profile and recreated it. I then copied
back the faulty profile minus a few folders (from the non-working
application) to the users newly created profile and the application
reinstalled itself and now works.

The user lost acces to his PST files so I set them up again in Outlook. The
files are local. But the user now tells me that the stuff newer than
november 2006 is missing. My question is: is there a way to find the right
configuration in Outlook to reinstall the PST files ?

The only PST files on the users laptop are missing the recent files. What
would you do ?



Brian Tillman February 22nd 08 02:49 PM

PST files missing information
 
Niveau3_TLB wrote:

The only PST files on the users laptop are missing the recent files.
What would you do ?


Restore from the most recent PST backup is what I'd do.
--
Brian Tillman [MVP-Outlook]

JacquesT February 22nd 08 06:28 PM

PST files missing information
 
The files are local...no backup.

"Brian Tillman" a écrit dans le message de news:
...
Niveau3_TLB wrote:

The only PST files on the users laptop are missing the recent files.
What would you do ?


Restore from the most recent PST backup is what I'd do.
--
Brian Tillman [MVP-Outlook]




Brian Tillman February 22nd 08 08:55 PM

PST files missing information
 
JacquesT wrote:

The files are local...no backup.


Since when does "local" mean "no backup"? How foolish.
--
Brian Tillman [MVP-Outlook]

JacquesT February 25th 08 03:42 PM

PST files missing information
 
if a backup is on the same machine it is pretty useless...especially on a
laptop that can be stolen, lost or easely taken away

"Brian Tillman" a écrit dans le message de news:
...
JacquesT wrote:

The files are local...no backup.


Since when does "local" mean "no backup"? How foolish.
--
Brian Tillman [MVP-Outlook]




Brian Tillman February 26th 08 03:48 PM

PST files missing information
 
JacquesT wrote:

if a backup is on the same machine it is pretty useless...especially
on a laptop that can be stolen, lost or easely taken away


That's why you put your backups on CDs, external drives, or flash drives.
--
Brian Tillman [MVP-Outlook]

JacquesT February 26th 08 08:16 PM

PST files missing information
 
Brian,

Thanks for your help!


"Brian Tillman" a écrit dans le message de news:
...
JacquesT wrote:

if a backup is on the same machine it is pretty useless...especially
on a laptop that can be stolen, lost or easely taken away


That's why you put your backups on CDs, external drives, or flash drives.
--
Brian Tillman [MVP-Outlook]





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