Junk Email Filters
 

HI

I currently run outlook 2007 on my windows xp pc.

Despite regular updates, the junk email set to the highest level and an
extensive blocked senders list my junk email filter does not work.

I had this problem with the previous version of outlook (2003) prior to
the upgrade. I cannot find any support online.

Any suggestions please.

Many thanks

Simon

Junk Email Filters
 

Simon wrote:

Despite regular updates, the junk email set to the highest level and an
extensive blocked senders list my junk email filter does not work.

Uninstall the Junk filter (Control Panel: Add or Remove Programs)

Go to Windows Update and reinstall it

Junk Email Filters
 

Uncle Grumpy wrote:
Simon wrote:

Despite regular updates, the junk email set to the highest level and an
extensive blocked senders list my junk email filter does not work.

Uninstall the Junk filter (Control Panel: Add or Remove Programs)

Go to Windows Update and reinstall it

Thanks for the advice but I can't see any reference to junk filter in
any area of my control panel in add or remove programs.

Am I being stupid or is it right under my nose?

Junk Email Filters
 

Simon wrote:


Uninstall the Junk filter (Control Panel: Add or Remove Programs)

Go to Windows Update and reinstall it

Thanks for the advice but I can't see any reference to junk filter in
any area of my control panel in add or remove programs.

Am I being stupid or is it right under my nose?

Look at the top of the listing... check "show updates".

Junk Email Filters
 

"Uncle Grumpy" wrote in message
...
Simon wrote:

Look at the top of the listing... check "show updates".

Are you talking about uninstalling the Junk E-Mail feature itself, or a
filter update? I don't believe you will find an entry in add/remove
programs to remove the Junk Mail "feature" of Outlook.

Junk Email Filters
 

"bourne" wrote:

Look at the top of the listing... check "show updates".

Are you talking about uninstalling the Junk E-Mail feature itself, or a
filter update? I don't believe you will find an entry in add/remove
programs to remove the Junk Mail "feature" of Outlook.

If "Show Updates" is checked, it's obviously an UPDATE.

Such an update appears every month. If you UNinstall it, you have
effectively uninstalled the filter itself.

No matter.

What I told the OP to do WILL fix the problem. He might have to do it
again sometime. I've done it maybe 3 times in the past 18 months.

Junk Email Filters
 

"Uncle Grumpy" wrote in message
...

If "Show Updates" is checked, it's obviously an UPDATE.

Right, but in your first post you said "Uninstall the Junk filter".

If you UNinstall it, you have effectively uninstalled the filter itself.

It sounds like you are saying that removing the junk filter update will
disable/remove the entire junk mail filter feature. Have you tested to know
that for a fact, or are you just making an assumption?

Junk Email Filters
 

Verify that you don't have your own address listed as a Safe Recipient.

There is no need to keep an extensive block list since junk addresses in
general are only used once. Only add an address when you repeatedly get Junk
Email from the same address and the filter doesn't block it on its own
already.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Simon" wrote in message
o.uk...
HI

I currently run outlook 2007 on my windows xp pc.

Despite regular updates, the junk email set to the highest level and an
extensive blocked senders list my junk email filter does not work.

I had this problem with the previous version of outlook (2003) prior to
the upgrade. I cannot find any support online.

Any suggestions please.

Many thanks

Simon

Junk Email Filters
 

Uncle Grumpy wrote:

Look at the top of the listing... check "show updates".

You are being less than accurate in your wording. This will not, and I
quote from your earlier post, "uninstall the Junk filter". It will allow
the uninstall of the most recent update.

It's a terrible thing to be both grumpy and wrong.
--
Brian Tillman [MVP-Outlook]

Junk Email Filters
 

bourne wrote:

It sounds like you are saying that removing the junk filter update
will disable/remove the entire junk mail filter feature. Have you
tested to know that for a fact, or are you just making an assumption?

Sometimes the installation of a Junk E-mail filter update causes the Junk
E-mail folter to stop working properly. Uninstalling the most recent
update, restarting, and allowing Windows Update to reinstall it usually
corrects the problem. Uncle Grumpy could have been less terse and explained
that.
--
Brian Tillman [MVP-Outlook]