I don't see that being helpful - in my case, saving the jpg attachment to the
desktop produced a corrupted jpg file. Saving the attachment from Outlook
2007 was fine.

So no jpg viewer will work since the problem is Outlook 2003 not converting
the attachment correctly back to its original form.

On Apr 14, 4:28 pm, Pete Wilson Pete
wrote:
I don't see that being helpful - in my case, saving the jpg attachment to the
desktop produced a corrupted jpg file. Saving the attachment from Outlook
2007 was fine.

So no jpg viewer will work since the problem is Outlook 2003 not converting
the attachment correctly back to its original form.

Did you try to view the same corrupted file with XnView, IrfanView or
any other? In my case, the same file that windows could not view was
opened fine. I guess those programs just ignore whatever outlook 2003
adds to a file when saving. Outlook 2007 doesn't have this issue.

I just want to add a few comments to this.

First off. Thank you for this forum. I thought I was the only person with this trouble. Seeing this restored my sanity.

Here is some of the specs we are working within.

2k Exchange enviroment.
Clients

PC XP Pro SP2
MAC OS X 10.4.11

The PCs are useing Office 2003 SP3
The Macs are using Office 2004 W/ patched up to 11.4.1

People have mentioned a number of files having troubles.
I can confirm we are having troubles with jpgs and eps files.

The jpgs needed to be created from PS. Jpegs from a digital camera were not affected in our tests.

We do not use OWA so we sent files to a mailbox on the server.
We then tested downloading and opening the files on each of the clients. We noted that when downloaded from Outlook 2003 the file's size increased and when viewed in WordPad you can see the data tacked onto the beginning of the file. Downloading through and Entourage client did not effect the file.
We too determined patch KB945432 was involved and were succesful removing the patch to restore proper transmission of the effected files on our test machines.

We are not currently goingto remove teh patch from the workstation be cause we have found a few interim solutions to hold us over.
1. Changing the encodeing in Entourage from AppleDouble to MIME/Base64 allows the files to pass. The mac user gets a warning about potentially removed apple data. This has yet to be a factor.
2. Compress attachments.
3. Edit the saved file in Wordpad to remove the offending data added to the files.

The Example below is the first few lines of a good file viewed in Wordpad.
*************************************
%!PS-Adobe-3.1 EPSF-3.0
%ADO_DSC_Encoding: MacOS Roman
%%Title: AbingtonPAL_LCEM 08-0268.eps
%%Creator: Adobe Illustrator(R) 12
%%AI8_CreatorVersion: 12.0.1
%AI9_PrintingDataBegin
**************************************

The file corrupted adds characters to the first line.
If you remove these the file can be opened.

4. Finally just have the PC recipient forward themail to a mac user to open.

I'll gladly add anything II can if there are any questions.
I hope i've coverd all of the points.

Matt

I had a chance to speak with a Program Manager on the Outlook team and they
are aware of the issue. They are commited to a fix but couldn't be nailed
down to a time frame of when. I would like to thank those that took the
time to share the information they could plus the hotfix article # that
caused this mess. This really helped with the discussion this week.


wrote in message
...
Just recently some of the users cannot open some JPG files. After some
testing when file was saved through Outlook the size increased by ~30
KB and Windows Picture and Fax Viewer wasn't able to open the file.
When files was saved through OWA Windows Picture and Fax Viewer could
open the file fine. Tried to disable antivirus on outlook, server and
nothing helped. Eventually uninstalling "Security Update for Microsoft
Office Outlook 2003 (KB945432)" fixed the problem. Since then if the
file is saved through Outlook it opens fine.

Anybody experiencing this problem as well? Is there a way to fix this?
I would like to avoid uninstalling this update from all the computers.


Security Update for Microsoft Office Outlook 2003 (KB945432)
http://www.microsoft.com/technet/sec.../ms08-015.mspx
http://www.microsoft.com/downloads/d...displaylang=en

GREAT NEWS NEO! Thanks for your effort - and all the MVP's for their
continued work in the forums.

Cross your fingers for a quick patch release.


dave


On 4/18/08 7:48 PM, in article , "neo
[mvp outlook]" wrote:

I had a chance to speak with a Program Manager on the Outlook team and they
are aware of the issue. They are commited to a fix but couldn't be nailed
down to a time frame of when. I would like to thank those that took the
time to share the information they could plus the hotfix article # that
caused this mess. This really helped with the discussion this week.


wrote in message
...
Just recently some of the users cannot open some JPG files. After some
testing when file was saved through Outlook the size increased by ~30
KB and Windows Picture and Fax Viewer wasn't able to open the file.
When files was saved through OWA Windows Picture and Fax Viewer could
open the file fine. Tried to disable antivirus on outlook, server and
nothing helped. Eventually uninstalling "Security Update for Microsoft
Office Outlook 2003 (KB945432)" fixed the problem. Since then if the
file is saved through Outlook it opens fine.

Anybody experiencing this problem as well? Is there a way to fix this?
I would like to avoid uninstalling this update from all the computers.


Security Update for Microsoft Office Outlook 2003 (KB945432)
http://www.microsoft.com/technet/sec.../ms08-015.mspx
http://www.microsoft.com/downloads/d...4c-8496-4682-b
d46-6590503c1bf2&displaylang=en

On Apr 18, 7:48 pm, "neo [mvp outlook]"
wrote:
I had a chance to speak with a Program Manager on the Outlook team and they
are aware of the issue. They are commited to a fix but couldn't be nailed
down to a time frame of when. I would like to thank those that took the
time to share the information they could plus the hotfix article # that
caused this mess. This really helped with the discussion this week.

wrote in message

...

Just recently some of the users cannot open some JPG files. After some
testing when file was saved through Outlook the size increased by ~30
KB and Windows Picture and Fax Viewer wasn't able to open the file.
When files was saved through OWA Windows Picture and Fax Viewer could
open the file fine. Tried to disable antivirus on outlook, server and
nothing helped. Eventually uninstalling "Security Update for Microsoft
Office Outlook 2003 (KB945432)" fixed the problem. Since then if the
file is saved through Outlook it opens fine.

Anybody experiencing this problem as well? Is there a way to fix this?
I would like to avoid uninstalling this update from all the computers.

Security Update for Microsoft Office Outlook 2003 (KB945432)
http://www.microsoft.com/technet/sec.../ms08-015.mspx
http://www.microsoft.com/downloads/d...d=fccc7c4c-849...

Thanks.

Is there a fix for this yet?

Thanks


On Apr 21, 1:39*pm, " wrote:
On Apr 18, 7:48 pm, "neo [mvp outlook]"





wrote:
I had a chance to speak with a Program Manager on the Outlook team and they
are aware of the issue. They are commited to a fix but couldn't be nailed
down to a time frame of when. *I would like to thank those that took the
time to share the information they could plus the hotfix article # that
caused this mess. *This really helped with the discussion this week.

wrote in message

...

Just recently some of the users cannot open some JPG files. After some
testing when file was saved through Outlook the size increased by ~30
KB and Windows Picture and Fax Viewer wasn't able to open the file.
When files was saved through OWA Windows Picture and Fax Viewer could
open the file fine. Tried to disable antivirus on outlook, server and
nothing helped. Eventually uninstalling "Security Update for Microsoft
Office Outlook 2003 (KB945432)" fixed the problem. Since then if the
file is saved through Outlook it opens fine.

Anybody experiencing this problem as well? Is there a way to fix this?
I would like to avoid uninstalling this update from all the computers.

Security Update for Microsoft Office Outlook 2003 (KB945432)
http://www.microsoft.com/technet/sec.../ms08-015.mspx
http://www.microsoft.com/downloads/d...d=fccc7c4c-849....

Thanks.- Hide quoted text -

- Show quoted text -

Thank you for the update!

Matt

No. About the only advice I can give is to watch the RSS feeds for new KB
articles. My guess is that it will slide in under a "Descript of the
Outlook 2003 hotfix package: month/day/year". So far I have checked
everything thru yesterday and nothing mentioning this specific issue.

The other route you can take is to open a support call with Microsoft and
mention that it is related to the security update (make sure you give the KB
article #945432 and/or MS08-015). Actually the more I think about it, it is
best that all with this issue to open cases with Microsoft support. IMHO,
the more the complain, the faster they react.


wrote in message
...
Is there a fix for this yet?

Thanks


On Apr 21, 1:39 pm, " wrote:
On Apr 18, 7:48 pm, "neo [mvp outlook]"





wrote:
I had a chance to speak with a Program Manager on the Outlook team and
they
are aware of the issue. They are commited to a fix but couldn't be
nailed
down to a time frame of when. I would like to thank those that took the
time to share the information they could plus the hotfix article # that
caused this mess. This really helped with the discussion this week.

wrote in message

...

Just recently some of the users cannot open some JPG files. After some
testing when file was saved through Outlook the size increased by ~30
KB and Windows Picture and Fax Viewer wasn't able to open the file.
When files was saved through OWA Windows Picture and Fax Viewer could
open the file fine. Tried to disable antivirus on outlook, server and
nothing helped. Eventually uninstalling "Security Update for Microsoft
Office Outlook 2003 (KB945432)" fixed the problem. Since then if the
file is saved through Outlook it opens fine.

Anybody experiencing this problem as well? Is there a way to fix this?
I would like to avoid uninstalling this update from all the computers.

Security Update for Microsoft Office Outlook 2003 (KB945432)
http://www.microsoft.com/technet/sec.../ms08-015.mspx
http://www.microsoft.com/downloads/d...d=fccc7c4c-849...

Thanks.- Hide quoted text -

- Show quoted text -

We found that if the Mac users zip the jpgs before sending, the recipients can open and view them fine.

Is there stil not a fix for this?