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Safe Mode
Hello,
Outlook 2003 has been working perfectly until today. All of a sudden will only start in safe mode. It comes up with outlook has encountered a problem - sorry for the inconvenience - do you want to start in safe mode and send an error report. This is the only way I can open outlook. I have done 3 repairs and 2 restore points but am still encountering the problem. I have not downloaded or installed anything. Any suggestions will be gratefully received. |
Safe Mode
Try setting up a new Mail Profile in Control Panel. Sounds like your old one
is corrupt. Change the Delivery location for new mail in your email accounts in OL to the new Profile. "sylvia" wrote: Hello, Outlook 2003 has been working perfectly until today. All of a sudden will only start in safe mode. It comes up with outlook has encountered a problem - sorry for the inconvenience - do you want to start in safe mode and send an error report. This is the only way I can open outlook. I have done 3 repairs and 2 restore points but am still encountering the problem. I have not downloaded or installed anything. Any suggestions will be gratefully received. |
Safe Mode
try searching for and deleting outcmd.dat, then restart OL
"sylvia" wrote in message ... Hello, Outlook 2003 has been working perfectly until today. All of a sudden will only start in safe mode. It comes up with outlook has encountered a problem - sorry for the inconvenience - do you want to start in safe mode and send an error report. This is the only way I can open outlook. I have done 3 repairs and 2 restore points but am still encountering the problem. I have not downloaded or installed anything. Any suggestions will be gratefully received. |
Safe Mode
When you say repair, do you mean detect and repair? Have you tried running scanpst.exe against your Outlook data file?
-- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, sylvia asked: | Hello, | | Outlook 2003 has been working perfectly until today. All of a sudden | will only start in safe mode. It comes up with outlook has | encountered a problem - sorry for the inconvenience - do you want to | start in safe mode and send an error report. This is the only way I | can open outlook. I have done 3 repairs and 2 restore points but am | still encountering the problem. I have not downloaded or installed | anything. | Any suggestions will be gratefully received. |
Safe Mode
Thank you. I'm afraid it hasn't cured the problem :-( "Mary" wrote: Try setting up a new Mail Profile in Control Panel. Sounds like your old one is corrupt. Change the Delivery location for new mail in your email accounts in OL to the new Profile. "sylvia" wrote: Hello, Outlook 2003 has been working perfectly until today. All of a sudden will only start in safe mode. It comes up with outlook has encountered a problem - sorry for the inconvenience - do you want to start in safe mode and send an error report. This is the only way I can open outlook. I have done 3 repairs and 2 restore points but am still encountering the problem. I have not downloaded or installed anything. Any suggestions will be gratefully received. |
Safe Mode
Nothing came up from the search, but Thank you.
"DL" wrote: try searching for and deleting outcmd.dat, then restart OL "sylvia" wrote in message ... Hello, Outlook 2003 has been working perfectly until today. All of a sudden will only start in safe mode. It comes up with outlook has encountered a problem - sorry for the inconvenience - do you want to start in safe mode and send an error report. This is the only way I can open outlook. I have done 3 repairs and 2 restore points but am still encountering the problem. I have not downloaded or installed anything. Any suggestions will be gratefully received. |
Safe Mode
Thank you.
Yes, detect and repair. I have just done a repair installation from the disk and that hasn't worked either. I searched for the scanpst.exe file and ran it with what i think is my outlook data file and it came up with no problems. Could someone tell me the best way to do a re-install rather than a repair install from the disk - should I uninstall office first and start from scratch or do l just put in the disk and opt for the re-install? Many Thanks "Milly Staples [MVP - Outlook]" wrote: When you say repair, do you mean detect and repair? Have you tried running scanpst.exe against your Outlook data file? --Â Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, sylvia asked: | Hello, | | Outlook 2003 has been working perfectly until today. All of a sudden | will only start in safe mode. It comes up with outlook has | encountered a problem - sorry for the inconvenience - do you want to | start in safe mode and send an error report. This is the only way I | can open outlook. I have done 3 repairs and 2 restore points but am | still encountering the problem. I have not downloaded or installed | anything. | Any suggestions will be gratefully received. |
Safe Mode
Its a hidden file, and it 'is' there
"sylvia" wrote in message ... Nothing came up from the search, but Thank you. "DL" wrote: try searching for and deleting outcmd.dat, then restart OL "sylvia" wrote in message ... Hello, Outlook 2003 has been working perfectly until today. All of a sudden will only start in safe mode. It comes up with outlook has encountered a problem - sorry for the inconvenience - do you want to start in safe mode and send an error report. This is the only way I can open outlook. I have done 3 repairs and 2 restore points but am still encountering the problem. I have not downloaded or installed anything. Any suggestions will be gratefully received. |
Safe Mode
You are an absolute genius!!!!! That has cured the problem.
Thank you so much for your patience. "DL" wrote: Its a hidden file, and it 'is' there "sylvia" wrote in message ... Nothing came up from the search, but Thank you. "DL" wrote: try searching for and deleting outcmd.dat, then restart OL "sylvia" wrote in message ... Hello, Outlook 2003 has been working perfectly until today. All of a sudden will only start in safe mode. It comes up with outlook has encountered a problem - sorry for the inconvenience - do you want to start in safe mode and send an error report. This is the only way I can open outlook. I have done 3 repairs and 2 restore points but am still encountering the problem. I have not downloaded or installed anything. Any suggestions will be gratefully received. |
Safe Mode
your welcome
"sylvia" wrote in message ... You are an absolute genius!!!!! That has cured the problem. Thank you so much for your patience. "DL" wrote: Its a hidden file, and it 'is' there "sylvia" wrote in message ... Nothing came up from the search, but Thank you. "DL" wrote: try searching for and deleting outcmd.dat, then restart OL "sylvia" wrote in message ... Hello, Outlook 2003 has been working perfectly until today. All of a sudden will only start in safe mode. It comes up with outlook has encountered a problem - sorry for the inconvenience - do you want to start in safe mode and send an error report. This is the only way I can open outlook. I have done 3 repairs and 2 restore points but am still encountering the problem. I have not downloaded or installed anything. Any suggestions will be gratefully received. |
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