Hi!

I have a pretty annoying problem with Outlook 2007 SP1. When I write
some text and directly tries to select the text I've written with the
shift and arrow key it will not select the text. I can easily
reproduce the error by doing the following steps:

1. Open a new mail
2. Tab down to the text area
3. Write "hello"
4. Hit Shift+Left Arrow

The expected result would be to select the "o" in the written text,
but the actual result is that the letter is not selected. It is the
same problem with Ctrl+Shift+Left or Shift+Home.

I run it on Windows Vista x64 SP1. When I try the same thing in
notepad or word it will not appear. It will neither appear on my
colleague's Windows Vista x86 machine. I've tried to change format
between "Plain text", "Html" and "Rich text", but it is the same
problem.

It's pretty annoying to not be able to write a mail efficiently. Does
anybody else have this problem? Is it known? How do I solve it?

Thanks
Christian

I have a pretty annoying problem with Outlook 2007 SP1. When I write
some text and directly tries to select the text I've written with the
shift and arrow key it will not select the text. I can easily
reproduce the error by doing the following steps:

1. Open a new mail
2. Tab down to the text area
3. Write "hello"
4. Hit Shift+Left Arrow
The expected result would be to select the "o" in the written text,
but the actual result is that the letter is not selected. It is the
same problem with Ctrl+Shift+Left or Shift+Home.

I run it on Windows Vista x64 SP1. When I try the same thing in
notepad or word it will not appear. It will neither appear on my
colleague's Windows Vista x86 machine. I've tried to change format
between "Plain text", "Html" and "Rich text", but it is the same
problem.

'It will not appear'... the highlighting or the problem?

If the highlighting does not appear, then it doesn't sound like an Outlook
issue and you'd be best posting to one of the Vista newsgroups.

If the problem does not appear, then I would first try running Outlook in
Safe mode (WinKey-R, outlook /safe) and see if the problem still happens.

--
-f.h.

On 7 Maj, 11:41, F.H. Muffman wrote:
I have a pretty annoying problem with Outlook 2007 SP1. When I write
some text and directly tries to select the text I've written with the
shift and arrow key it will not select the text. I can easily
reproduce the error by doing the following steps:

1. Open a new mail
2. Tab down to the text area
3. Write "hello"
4. Hit Shift+Left Arrow
The expected result would be to select the "o" in the written text,
but the actual result is that the letter is not selected. It is the
same problem with Ctrl+Shift+Left or Shift+Home.

I run it on Windows Vista x64 SP1. When I try the same thing in
notepad or word it will not appear. It will neither appear on my
colleague's Windows Vista x86 machine. I've tried to change format
between "Plain text", "Html" and "Rich text", but it is the same
problem.

'It will not appear'... the highlighting or the problem?

If the highlighting does not appear, then it doesn't sound like an Outlook
issue and you'd be best posting to one of the Vista newsgroups.

If the problem does not appear, then I would first try running Outlook in
Safe mode (WinKey-R, outlook /safe) and see if the problem still happens.

--
-f.h.

With "It will not appear" above I mean that the problem will not
appear, i.e. there is no problem in word, notepad or a x86 vista
machine.

I also tried to run in safe mode, thanks to your advice, but it's
still the same problem. the letter will not be selected.

/Christian

do you have any add-ins installed? have you tried detect and repair?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:




wrote in message
...
Hi!

I have a pretty annoying problem with Outlook 2007 SP1. When I write
some text and directly tries to select the text I've written with the
shift and arrow key it will not select the text. I can easily
reproduce the error by doing the following steps:

1. Open a new mail
2. Tab down to the text area
3. Write "hello"
4. Hit Shift+Left Arrow

The expected result would be to select the "o" in the written text,
but the actual result is that the letter is not selected. It is the
same problem with Ctrl+Shift+Left or Shift+Home.

I run it on Windows Vista x64 SP1. When I try the same thing in
notepad or word it will not appear. It will neither appear on my
colleague's Windows Vista x86 machine. I've tried to change format
between "Plain text", "Html" and "Rich text", but it is the same
problem.

It's pretty annoying to not be able to write a mail efficiently. Does
anybody else have this problem? Is it known? How do I solve it?

Thanks
Christian

The machine has just been installed with vista and office 2007 with
SP1 has been installed. No add-ins have been installed.

As it seems, the detect and repair feature is no longer existing in
office 2007:

"What happened to Detect and Repair?
The Detect and Repair feature that was included with Microsoft Office
2003 has been replaced in the 2007 Microsoft Office system with
Microsoft Office Diagnostics. This new tool provides more
comprehensive testing and repair capabilities." [Outook Help]

However, I did run the following:

InfoPath, OneNote, Outlook, Publisher, Project, SharePoint Designer,
and Visio:
1. On the Help menu, click Office Diagnostics.
2. Click Continue, and then click Start Diagnostics.
[Outlook Help]

The diagnostics tool did not find any problem. But the issue with the
selection is still there.

/Christian



On 7 Maj, 14:31, "Diane Poremsky [MVP]" wrote:
do you have any add-ins installed? have you tried detect and repair?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:


wrote in message

...

Hi!

I have a pretty annoying problem with Outlook 2007 SP1. When I write
some text and directly tries to select the text I've written with the
shift and arrow key it will not select the text. I can easily
reproduce the error by doing the following steps:

1. Open a new mail
2. Tab down to the text area
3. Write "hello"
4. Hit Shift+Left Arrow

The expected result would be to select the "o" in the written text,
but the actual result is that the letter is not selected. It is the
same problem with Ctrl+Shift+Left or Shift+Home.

I run it on Windows Vista x64 SP1. When I try the same thing in
notepad or word it will not appear. It will neither appear on my
colleague's Windows Vista x86 machine. I've tried to change format
between "Plain text", "Html" and "Rich text", but it is the same
problem.

It's pretty annoying to not be able to write a mail efficiently. Does
anybody else have this problem? Is it known? How do I solve it?

Thanks
Christian

I have a pretty annoying problem with Outlook 2007 SP1. When I write
some text and directly tries to select the text I've written with
the shift and arrow key it will not select the text. I can easily
reproduce the error by doing the following steps:

1. Open a new mail
2. Tab down to the text area
3. Write "hello"
4. Hit Shift+Left Arrow
The expected result would be to select the "o" in the written text,
but the actual result is that the letter is not selected. It is the
same problem with Ctrl+Shift+Left or Shift+Home.
I run it on Windows Vista x64 SP1. When I try the same thing in
notepad or word it will not appear. It will neither appear on my
colleague's Windows Vista x86 machine. I've tried to change format
between "Plain text", "Html" and "Rich text", but it is the same
problem.

'It will not appear'... the highlighting or the problem?

If the highlighting does not appear, then it doesn't sound like an
Outlook issue and you'd be best posting to one of the Vista
newsgroups.

If the problem does not appear, then I would first try running
Outlook in Safe mode (WinKey-R, outlook /safe) and see if the problem
still happens.

With "It will not appear" above I mean that the problem will not
appear, i.e. there is no problem in word, notepad or a x86 vista
machine.

I also tried to run in safe mode, thanks to your advice, but it's
still the same problem. the letter will not be selected.

Interesting. Have you tried either shift key? Does the cursor actually
move to before the o in the initial example? If you're in the primary outlook
window, click on an email message, and hit shift-up arrow a few times, does
it select multiple messages?
--
-f.h.

On 8 Maj, 05:21, F.H. Muffman wrote:
I have a pretty annoying problem with Outlook 2007 SP1. When I write
some text and directly tries to select the text I've written with
the shift and arrow key it will not select the text. I can easily
reproduce the error by doing the following steps:

1. Open a new mail
2. Tab down to the text area
3. Write "hello"
4. Hit Shift+Left Arrow
The expected result would be to select the "o" in the written text,
but the actual result is that the letter is not selected. It is the
same problem with Ctrl+Shift+Left or Shift+Home.
I run it on Windows Vista x64 SP1. When I try the same thing in
notepad or word it will not appear. It will neither appear on my
colleague's Windows Vista x86 machine. I've tried to change format
between "Plain text", "Html" and "Rich text", but it is the same
problem.

'It will not appear'... the highlighting or the problem?

If the highlighting does not appear, then it doesn't sound like an
Outlook issue and you'd be best posting to one of the Vista
newsgroups.

If the problem does not appear, then I would first try running
Outlook in Safe mode (WinKey-R, outlook /safe) and see if the problem
still happens.

With "It will not appear" above I mean that the problem will not
appear, i.e. there is no problem in word, notepad or a x86 vista
machine.

I also tried to run in safe mode, thanks to your advice, but it's
still the same problem. the letter will not be selected.

Interesting. Have you tried either shift key? Does the cursor actually
move to before the o in the initial example? If you're in the primary outlook
window, click on an email message, and hit shift-up arrow a few times, does
it select multiple messages?
--
-f.h.

It's indeed the same with both shift keys. I can also make the problem
appear with other shift+home, so it doesn't seem to be a hardware
issue. As it only appears in outlook and not notepad or word, it's
definetily not a hardware problem.

The cursor does not move when the problem appears. One can actually
classify it as a bug as it does not even move the cursor when hitting
left-key or home-key directly after hitting hello. The second time I
hit shift+left arrow it will sometimes select the text as it should
have done the first time.

I can select multiple messages in the primary outlook window by
hitting shift+up arrow.

Thanks for your interest
Christian.

I have a pretty annoying problem with Outlook 2007 SP1. When I
write some text and directly tries to select the text I've written
with the shift and arrow key it will not select the text. I can
easily reproduce the error by doing the following steps:

1. Open a new mail
2. Tab down to the text area
3. Write "hello"
4. Hit Shift+Left Arrow

If the problem does not appear, then I would first try running
Outlook in Safe mode (WinKey-R, outlook /safe) and see if the
problem still happens.


I also tried to run in safe mode, thanks to your advice, but it's
still the same problem. the letter will not be selected.

Interesting. Have you tried either shift key? Does the cursor
actually move to before the o in the initial example? If you're in the
primary outlook window, click on an email message, and hit shift-up arrow
a few
times, does it select multiple messages?

It's indeed the same with both shift keys. I can also make the problem
appear with other shift+home, so it doesn't seem to be a hardware
issue. As it only appears in outlook and not notepad or word, it's
definetily not a hardware problem.

The cursor does not move when the problem appears. One can actually
classify it as a bug as it does not even move the cursor when hitting
left-key or home-key directly after hitting hello. The second time I
hit shift+left arrow it will sometimes select the text as it should
have done the first time.

I can select multiple messages in the primary outlook window by
hitting shift+up arrow.

Ok, then it's something in the editor window and not the Outlook window (well,
I'll assume you've tried shift-up arrow like you did in the message window).

Safe mode would mean that it isn't a plug-in causing the error.

What about in a Note? Or in a Contact field? Does it happen there? Heck,
what about in the To field in a New Message?

--
-f.h.

On 11 Maj, 01:52, F.H. Muffman wrote:
I have a pretty annoying problem with Outlook 2007 SP1. When I
write some text and directly tries to select the text I've written
with the shift and arrow key it will not select the text. I can
easily reproduce the error by doing the following steps:

1. Open a new mail
2. Tab down to the text area
3. Write "hello"
4. Hit Shift+Left Arrow

If the problem does not appear, then I would first try running
Outlook in Safe mode (WinKey-R, outlook /safe) and see if the
problem still happens.

I also tried to run in safe mode, thanks to your advice, but it's
still the same problem. the letter will not be selected.

Interesting. Have you tried either shift key? Does the cursor
actually move to before the o in the initial example? If you're in the
primary outlook window, click on an email message, and hit shift-up arrow
a few
times, does it select multiple messages?

It's indeed the same with both shift keys. I can also make the problem
appear with other shift+home, so it doesn't seem to be a hardware
issue. As it only appears in outlook and not notepad or word, it's
definetily not a hardware problem.

The cursor does not move when the problem appears. One can actually
classify it as a bug as it does not even move the cursor when hitting
left-key or home-key directly after hitting hello. The second time I
hit shift+left arrow it will sometimes select the text as it should
have done the first time.

I can select multiple messages in the primary outlook window by
hitting shift+up arrow.

Ok, then it's something in the editor window and not the Outlook window (well,
I'll assume you've tried shift-up arrow like you did in the message window).

Safe mode would mean that it isn't a plug-in causing the error.

What about in a Note? Or in a Contact field? Does it happen there? Heck,
what about in the To field in a New Message?

--
-f.h.

Thanks again for your interest. Now I've tested your suggestions.

Does the problem appear in...
* A Note: No
* A contact field, Notes: Yes
* A contact field, Full Name. No
* To field in a mail: No
* A Mail message: Yes (as before)

/Christian

I have a pretty annoying problem with Outlook 2007 SP1. When I
write some text and directly tries to select the text I've
written with the shift and arrow key it will not select the
text. I can easily reproduce the error by doing the following
steps:

1. Open a new mail
2. Tab down to the text area
3. Write "hello"
4. Hit Shift+Left Arrow
If the problem does not appear, then I would first try running
Outlook in Safe mode (WinKey-R, outlook /safe) and see if the
problem still happens.

I also tried to run in safe mode, thanks to your advice, but it's
still the same problem. the letter will not be selected.

Interesting. Have you tried either shift key? Does the cursor
actually move to before the o in the initial example? If you're in
the primary outlook window, click on an email message, and hit
shift-up arrow a few`times, does it select multiple messages?

It's indeed the same with both shift keys. I can also make the
problem appear with other shift+home, so it doesn't seem to be a
hardware issue. As it only appears in outlook and not notepad or
word, it's definetily not a hardware problem.

The cursor does not move when the problem appears. One can actually
classify it as a bug as it does not even move the cursor when
hitting left-key or home-key directly after hitting hello. The
second time I hit shift+left arrow it will sometimes select the text
as it should have done the first time.

I can select multiple messages in the primary outlook window by
hitting shift+up arrow.

Ok, then it's something in the editor window and not the Outlook
window (well, I'll assume you've tried shift-up arrow like you did in
the message window).

Safe mode would mean that it isn't a plug-in causing the error.

What about in a Note? Or in a Contact field? Does it happen there?
Heck, what about in the To field in a New Message?

Does the problem appear in...
* A Note: No
* A contact field, Notes: Yes
* A contact field, Full Name. No
* To field in a mail: No
* A Mail message: Yes (as before)

Ok, shut down Outlook, do a search of the hard drive for normalemail.dotm
(you'll probably need to show hidden files and folders) and rename it. Try
restarting Outlook. If it complains about the lack of the file, grab the
Outlook (or Office) cd and run the Install and tell it to do a repair.

At this point, it's either the template, or something wrong with the control.

--
-f.h.