a bunch of users in our office are complaining that when they reply to an
email message it takes about 30 seconds or so for the reply window to appear
and or the replied email to leave there computer. We are running SBS 2003
and all the computers in the office are running XP with Office 2003, (all
service packs for both). Does any one have any idea on what may be causing
this?

I am running Office 2007, (the only person in he office) and do not have
this problem.

Chris Currell wrote:
a bunch of users in our office are complaining that when they reply
to an email message it takes about 30 seconds or so for the reply
window to appear and or the replied email to leave there computer. We
are running SBS 2003 and all the computers in the office are running
XP with Office 2003, (all service packs for both). Does any one have
any idea on what may be causing this?

I am running Office 2007, (the only person in he office) and do not
have this problem.

Hi - I suggest you post questions like this in
microsoft.public.windows.server.sbs, as it's not likely to be an Outlook
issue per se. I'm setting up this reply to crosspost there for your
convenience. Please include more information, such as your current SP levels
on everything on the server, whether anything else seems sluggish, and
whether your users are using cached mode, what they've got in their mail
profiles, etc.

Thanks for you help,

Our server is SBS 2003 with all the latest service paches and updates
applied so are all our workstations.The only problem we have is with Outlook
ont he clients computes, everything eles seems to be running fine.

The users are running Outlook 2003 (no CRM installed) in cashe mode and
there mail profiles only contain one connection to our exchange server. We
restrict POP email accounts on the workstations.

a bunch of users in our office are complaining that when they reply to an
email message it takes about 30 seconds or so for the reply window to
appear and or the replied email to leave there computer. Does any one have
any idea on what may be causing this?

"Lanwench [MVP - Exchange]"
hoo.com wrote in message
...
Chris Currell wrote:
a bunch of users in our office are complaining that when they reply
to an email message it takes about 30 seconds or so for the reply
window to appear and or the replied email to leave there computer. We
are running SBS 2003 and all the computers in the office are running
XP with Office 2003, (all service packs for both). Does any one have
any idea on what may be causing this?

I am running Office 2007, (the only person in he office) and do not
have this problem.

Hi - I suggest you post questions like this in
microsoft.public.windows.server.sbs, as it's not likely to be an Outlook
issue per se. I'm setting up this reply to crosspost there for your
convenience. Please include more information, such as your current SP
levels on everything on the server, whether anything else seems sluggish,
and whether your users are using cached mode, what they've got in their
mail profiles, etc.

Try adding outlook.exe to the Windows XP firewall exceptions and see if that
helps.

"Chris Currell" wrote in message
...
Thanks for you help,

Our server is SBS 2003 with all the latest service paches and updates
applied so are all our workstations.The only problem we have is with
Outlook ont he clients computes, everything eles seems to be running fine.

The users are running Outlook 2003 (no CRM installed) in cashe mode and
there mail profiles only contain one connection to our exchange server. We
restrict POP email accounts on the workstations.

a bunch of users in our office are complaining that when they reply to an
email message it takes about 30 seconds or so for the reply window to
appear and or the replied email to leave there computer. Does any one have
any idea on what may be causing this?

"Lanwench [MVP - Exchange]"
hoo.com wrote in
message ...
Chris Currell wrote:
a bunch of users in our office are complaining that when they reply
to an email message it takes about 30 seconds or so for the reply
window to appear and or the replied email to leave there computer. We
are running SBS 2003 and all the computers in the office are running
XP with Office 2003, (all service packs for both). Does any one have
any idea on what may be causing this?

I am running Office 2007, (the only person in he office) and do not
have this problem.

Hi - I suggest you post questions like this in
microsoft.public.windows.server.sbs, as it's not likely to be an Outlook
issue per se. I'm setting up this reply to crosspost there for your
convenience. Please include more information, such as your current SP
levels on everything on the server, whether anything else seems sluggish,
and whether your users are using cached mode, what they've got in their
mail profiles, etc.

Post ipconfig/all from server and workstation or two.

On Thu, 28 Aug 2008 13:05:53 -0400, "Chris Currell"
wrote:

Thanks for you help,

Our server is SBS 2003 with all the latest service paches and updates
applied so are all our workstations.The only problem we have is with Outlook
ont he clients computes, everything eles seems to be running fine.

The users are running Outlook 2003 (no CRM installed) in cashe mode and
there mail profiles only contain one connection to our exchange server. We
restrict POP email accounts on the workstations.

a bunch of users in our office are complaining that when they reply to an
email message it takes about 30 seconds or so for the reply window to
appear and or the replied email to leave there computer. Does any one have
any idea on what may be causing this?

"Lanwench [MVP - Exchange]"
ahoo.com wrote in message
...
Chris Currell wrote:
a bunch of users in our office are complaining that when they reply
to an email message it takes about 30 seconds or so for the reply
window to appear and or the replied email to leave there computer. We
are running SBS 2003 and all the computers in the office are running
XP with Office 2003, (all service packs for both). Does any one have
any idea on what may be causing this?

I am running Office 2007, (the only person in he office) and do not
have this problem.

Hi - I suggest you post questions like this in
microsoft.public.windows.server.sbs, as it's not likely to be an Outlook
issue per se. I'm setting up this reply to crosspost there for your
convenience. Please include more information, such as your current SP
levels on everything on the server, whether anything else seems sluggish,
and whether your users are using cached mode, what they've got in their
mail profiles, etc.


See what SBS support is working on
http://blogs.technet.com/sbs/default.aspx
Check your SBS with the SBS Best Practices Analyzer
http://blogs.technet.com/sbs/archive...A/default.aspx

Attached are the ipconfig files for the server and two workstations.



"Jim Behning SBS MVP" wrote in
message ...
Post ipconfig/all from server and workstation or two.

On Thu, 28 Aug 2008 13:05:53 -0400, "Chris Currell"
wrote:

Thanks for you help,

Our server is SBS 2003 with all the latest service paches and updates
applied so are all our workstations.The only problem we have is with
Outlook
ont he clients computes, everything eles seems to be running fine.

The users are running Outlook 2003 (no CRM installed) in cashe mode and
there mail profiles only contain one connection to our exchange server. We
restrict POP email accounts on the workstations.

a bunch of users in our office are complaining that when they reply to an
email message it takes about 30 seconds or so for the reply window to
appear and or the replied email to leave there computer. Does any one have
any idea on what may be causing this?

"Lanwench [MVP - Exchange]"
yahoo.com wrote in
message
...
Chris Currell wrote:
a bunch of users in our office are complaining that when they reply
to an email message it takes about 30 seconds or so for the reply
window to appear and or the replied email to leave there computer. We
are running SBS 2003 and all the computers in the office are running
XP with Office 2003, (all service packs for both). Does any one have
any idea on what may be causing this?

I am running Office 2007, (the only person in he office) and do not
have this problem.

Hi - I suggest you post questions like this in
microsoft.public.windows.server.sbs, as it's not likely to be an Outlook
issue per se. I'm setting up this reply to crosspost there for your
convenience. Please include more information, such as your current SP
levels on everything on the server, whether anything else seems
sluggish,
and whether your users are using cached mode, what they've got in their
mail profiles, etc.


See what SBS support is working on
http://blogs.technet.com/sbs/default.aspx
Check your SBS with the SBS Best Practices Analyzer
http://blogs.technet.com/sbs/archive...A/default.aspx

Hi Chris,

Please disable the second nic on the server completely, as you are not using
it. Check for updated nic drivers, as those broadcom 5708 are evil. Disable
all the advanced features on it, like checksum, offload and receive side
scaling.
Rerun ceicw. Download and install the SBS BPA tool.

--
Regards,

Marina Roos
Microsoft SBS-MVP
One of the Magical M&M's
www.smallbizserver.net
Take part in SBS forum: http://www.smallbizserver.net/Default.aspx?tabid=53
"Chris Currell" wrote in message
...
Attached are the ipconfig files for the server and two workstations.



"Jim Behning SBS MVP" wrote
in message ...
Post ipconfig/all from server and workstation or two.

On Thu, 28 Aug 2008 13:05:53 -0400, "Chris Currell"
wrote:

Thanks for you help,

Our server is SBS 2003 with all the latest service paches and updates
applied so are all our workstations.The only problem we have is with
Outlook
ont he clients computes, everything eles seems to be running fine.

The users are running Outlook 2003 (no CRM installed) in cashe mode and
there mail profiles only contain one connection to our exchange server.
We
restrict POP email accounts on the workstations.

a bunch of users in our office are complaining that when they reply to an
email message it takes about 30 seconds or so for the reply window to
appear and or the replied email to leave there computer. Does any one
have
any idea on what may be causing this?

"Lanwench [MVP - Exchange]"
tyahoo.com wrote in
message
...
Chris Currell wrote:
a bunch of users in our office are complaining that when they reply
to an email message it takes about 30 seconds or so for the reply
window to appear and or the replied email to leave there computer. We
are running SBS 2003 and all the computers in the office are running
XP with Office 2003, (all service packs for both). Does any one have
any idea on what may be causing this?

I am running Office 2007, (the only person in he office) and do not
have this problem.

Hi - I suggest you post questions like this in
microsoft.public.windows.server.sbs, as it's not likely to be an
Outlook
issue per se. I'm setting up this reply to crosspost there for your
convenience. Please include more information, such as your current SP
levels on everything on the server, whether anything else seems
sluggish,
and whether your users are using cached mode, what they've got in their
mail profiles, etc.


See what SBS support is working on
http://blogs.technet.com/sbs/default.aspx
Check your SBS with the SBS Best Practices Analyzer
http://blogs.technet.com/sbs/archive...A/default.aspx

I'm gonna take a slightly different interpretation of events here, but the
fact that outlook 2007 doesn't have a problem makes me second guess that it
is a server issue. The fact that it is happening to all outlook 2003
machines would eliminate some fluke outlook configuration too.

My gut reaction is to say that outlook 2003 was more reliant on proprietary
MAPI calls than 2007 (when will MAPI finally die?!?) so....I'm thinking
client proxy/firewall misconfiguration perhaps??

Do the XP clients have a third-party firewall? If not, is the XP firewall
enabled? Are you using ISA and is the ISA client installed?

Just a couple of thoughts to pursue this line of thought...

-Cliff


"Lanwench [MVP - Exchange]"
hoo.com wrote in message
...
Chris Currell wrote:
a bunch of users in our office are complaining that when they reply
to an email message it takes about 30 seconds or so for the reply
window to appear and or the replied email to leave there computer. We
are running SBS 2003 and all the computers in the office are running
XP with Office 2003, (all service packs for both). Does any one have
any idea on what may be causing this?

I am running Office 2007, (the only person in he office) and do not
have this problem.

Hi - I suggest you post questions like this in
microsoft.public.windows.server.sbs, as it's not likely to be an Outlook
issue per se. I'm setting up this reply to crosspost there for your
convenience. Please include more information, such as your current SP
levels on everything on the server, whether anything else seems sluggish,
and whether your users are using cached mode, what they've got in their
mail profiles, etc.

This group does not do attachments. You have to copy and paste. But Marina
responded so maybe I am wrong. Tradition in this groups though is to paste
the ipconfig/all into your reply.

What AV are you running on the workstations? I have seen some AV products
goof up a lot of network stuff.

"Chris Currell" wrote:

Attached are the ipconfig files for the server and two workstations.



"Jim Behning SBS MVP" wrote in
message ...
Post ipconfig/all from server and workstation or two.

On Thu, 28 Aug 2008 13:05:53 -0400, "Chris Currell"
wrote:

Thanks for you help,

Our server is SBS 2003 with all the latest service paches and updates
applied so are all our workstations.The only problem we have is with
Outlook
ont he clients computes, everything eles seems to be running fine.

The users are running Outlook 2003 (no CRM installed) in cashe mode and
there mail profiles only contain one connection to our exchange server. We
restrict POP email accounts on the workstations.

a bunch of users in our office are complaining that when they reply to an
email message it takes about 30 seconds or so for the reply window to
appear and or the replied email to leave there computer. Does any one have
any idea on what may be causing this?

"Lanwench [MVP - Exchange]"
yahoo.com wrote in
message
...
Chris Currell wrote:
a bunch of users in our office are complaining that when they reply
to an email message it takes about 30 seconds or so for the reply
window to appear and or the replied email to leave there computer. We
are running SBS 2003 and all the computers in the office are running
XP with Office 2003, (all service packs for both). Does any one have
any idea on what may be causing this?

I am running Office 2007, (the only person in he office) and do not
have this problem.

Hi - I suggest you post questions like this in
microsoft.public.windows.server.sbs, as it's not likely to be an Outlook
issue per se. I'm setting up this reply to crosspost there for your
convenience. Please include more information, such as your current SP
levels on everything on the server, whether anything else seems
sluggish,
and whether your users are using cached mode, what they've got in their
mail profiles, etc.


See what SBS support is working on
http://blogs.technet.com/sbs/default.aspx
Check your SBS with the SBS Best Practices Analyzer
http://blogs.technet.com/sbs/archive...A/default.aspx

Thanks Cliff for your thoughts and you bring up some good points.

All of our computers are running the firewall built in to Windows XP. I
really do hate that piece of software. It seems to cause problems with so
many programs for us. It is quite possible that it is the XP firewall. How
can I completly disable the firewall on a few comptuers to test this out?

We are not using ISA on the SBS server. Instead we are using a Watchguard
Firebox X550e with the latest software.

Thank you for your time and thoughts.
Chris

"Cliff Galiher" wrote in message
. ..
I'm gonna take a slightly different interpretation of events here, but the
fact that outlook 2007 doesn't have a problem makes me second guess that
it is a server issue. The fact that it is happening to all outlook 2003
machines would eliminate some fluke outlook configuration too.

My gut reaction is to say that outlook 2003 was more reliant on
proprietary MAPI calls than 2007 (when will MAPI finally die?!?) so....I'm
thinking client proxy/firewall misconfiguration perhaps??

Do the XP clients have a third-party firewall? If not, is the XP firewall
enabled? Are you using ISA and is the ISA client installed?

Just a couple of thoughts to pursue this line of thought...

-Cliff


"Lanwench [MVP - Exchange]"
hoo.com wrote in
message ...
Chris Currell wrote:
a bunch of users in our office are complaining that when they reply
to an email message it takes about 30 seconds or so for the reply
window to appear and or the replied email to leave there computer. We
are running SBS 2003 and all the computers in the office are running
XP with Office 2003, (all service packs for both). Does any one have
any idea on what may be causing this?

I am running Office 2007, (the only person in he office) and do not
have this problem.

Hi - I suggest you post questions like this in
microsoft.public.windows.server.sbs, as it's not likely to be an Outlook
issue per se. I'm setting up this reply to crosspost there for your
convenience. Please include more information, such as your current SP
levels on everything on the server, whether anything else seems sluggish,
and whether your users are using cached mode, what they've got in their
mail profiles, etc.