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Outlook Errors
Hello everyone, this is a first time basis up here for me. I saw on
some other questions that I was having that people pretty had the same problems and have used some of their suggestions and most of them worked, so I thought I would join. At my work, we are trying to use Outlook 97. We have several users on this computer and when I am logged in as Administrator, everything works like it is supposed to. When I log in as a user, say John Doe and try to open Outlook, it gives me the following error : "Unable to open your default mail folders. File access is denied. You do not have the permission required to access the file C:\Windows\oulook.pst." It works when I add him as an Administrator, but not a user. I have even tried to reinstall Outlook, go into the registry under my account and give John Doe permissions full control to the Office file. Does anyone have any suggestions or tips that they could provide me? Any help would be greatly appreciated. Thanks |
Outlook Errors
Yes, PLEASE upgrade that version of Outlook that has not been supported for
about 6 years. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Derrick asked: | Hello everyone, this is a first time basis up here for me. I saw on | some other questions that I was having that people pretty had the same | problems and have used some of their suggestions and most of them | worked, so I thought I would join. At my work, we are trying to use | Outlook 97. We have several users on this computer and when I am | logged in as Administrator, everything works like it is supposed to. | When I log in as a user, say John Doe and try to open Outlook, it | gives me the following error : "Unable to open your default mail | folders. File access is denied. You do not have the permission | required to access the file C:\Windows\oulook.pst." It works when I | add him as an Administrator, but not a user. I have even tried to | reinstall Outlook, go into the registry under my account and give | John Doe permissions full control to the Office file. Does anyone | have any suggestions or tips that they could provide me? Any help | would be greatly appreciated. Thanks |
Outlook Errors
We are getting ready to upgrade in the near future, but need this for
the time being, until we can get all the computers distributed out and then trying to find a way to convert all of the files successfully over to 2003. But, until then, we are going to hang on to 97. It shouldn't take long, if i could ever get that Outlook to open correctly. Thanks for your reply. |
Outlook Errors
Derrick wrote:
Hello everyone, this is a first time basis up here for me. I saw on some other questions that I was having that people pretty had the same problems and have used some of their suggestions and most of them worked, so I thought I would join. At my work, we are trying to use Outlook 97. We have several users on this computer and when I am logged in as Administrator, everything works like it is supposed to. When I log in as a user, say John Doe and try to open Outlook, it gives me the following error : "Unable to open your default mail folders. File access is denied. You do not have the permission required to access the file C:\Windows\oulook.pst." It works when I add him as an Administrator, but not a user. I have even tried to reinstall Outlook, go into the registry under my account and give John Doe permissions full control to the Office file. Does anyone have any suggestions or tips that they could provide me? Any help would be greatly appreciated. What file system are you using, FAT32 or NTFS? It sounds like the user does not have read/write permission to the PST. The first thing I'd do is move it out of the Windows folder and put it in some other publicly-accessible folder. -- Brian Tillman |
Outlook Errors
I've had that same problem w/ Outlook 2000 and usually I can resolve it just
by trying to open the correct pst file. If Outlook will open after it gives you that message go to the file menu and select open .pst then select the correct file. Usually the pst file is located in C:\Documents and Settings\User Profile\Application Data\Microsoft\Outlook - where User Profile is the folder for that user. It may do that everytime a different user logs onto that computer, but selecting the correct pst everytime you open will resolve it. Hope that works. "Brian Tillman" wrote in message ... Derrick wrote: Hello everyone, this is a first time basis up here for me. I saw on some other questions that I was having that people pretty had the same problems and have used some of their suggestions and most of them worked, so I thought I would join. At my work, we are trying to use Outlook 97. We have several users on this computer and when I am logged in as Administrator, everything works like it is supposed to. When I log in as a user, say John Doe and try to open Outlook, it gives me the following error : "Unable to open your default mail folders. File access is denied. You do not have the permission required to access the file C:\Windows\oulook.pst." It works when I add him as an Administrator, but not a user. I have even tried to reinstall Outlook, go into the registry under my account and give John Doe permissions full control to the Office file. Does anyone have any suggestions or tips that they could provide me? Any help would be greatly appreciated. What file system are you using, FAT32 or NTFS? It sounds like the user does not have read/write permission to the PST. The first thing I'd do is move it out of the Windows folder and put it in some other publicly-accessible folder. -- Brian Tillman |
Outlook Errors
We are using the NTFS file system. I have tried your suggestion, but
it still didn't work. Thanks for the help. |
Outlook Errors
I tried copying everything over to the Application Data\Microsoft
folder, and it still didn't work. is there anything else that you might recommend? Thanks for your help. |
Outlook Errors
Is there anything else that you might would recommend?
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Outlook Errors
Derrick wrote:
I tried copying everything over to the Application Data\Microsoft folder, and it still didn't work. That's not surprising. Outlook doesn't simply use whatever files it finds in that folder, especially a PST. You have to open the PST with FileOpenPersonal Folders File. -- Brian Tillman |
Outlook Errors
The only way that will work, is if I am logged in as administrator, as
soon as I log back in as the user, it does the same thing. |
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