when closing outlook favourite files disappear
 

When I create a favourite file by right clicking it creates ok and appears in
the favouites section.
After closing and reopening outlook the file disappears from the favourites
section

when closing outlook favourite files disappear
 

Bummer!

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


"ceh" wrote in message
...
When I create a favourite file by right clicking it creates ok and appears
in
the favouites section.
After closing and reopening outlook the file disappears from the
favourites
section

when closing outlook favourite files disappear
 

either outlook isn't closing cleanly or the profile is corrupt.

Make sure Outlook is not listed in Task Manager, Processes tab a few
minutes after you close it. If it is, figure out why it's running. See
http://www.slipstick.com/problems/close.asp.

if its not running, you can try deleting the XML file that stores the
favorites (start menu, run, type outlook.exe /resetnavpane) - if that
doesn't work, you'll need a new profile.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

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"ceh" wrote in message
...
When I create a favourite file by right clicking it creates ok and appears
in
the favouites section.
After closing and reopening outlook the file disappears from the
favourites
section