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#1
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I use Outlook 2003. I have a paid ISP.
I never had a problem till I installed Norton Internet Security; afterwhich I could download but not send. Turning off NIS personal firewall helped for a bit, but not for long. Somehow it got fixed. (???) Recently my hard drive crashed and I put a new one in. Since then I can download email, but cannot send it. It stays in the Outbox. I have tried Help, I have made sure my settings are the same as all the other computers in the network. I know others have had this problem, but I have not seen a solution that works. Thanks, pgregg |
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Turn off AV scanning of incoming and outgoing mail. This won't affect your
security at all. Also, if you're running Norton Firewall are you also running the Windows Firewall? -- Kathleen Orland Blessed are the cracked, for it is they who let in the light Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "pgregg" wrote: I use Outlook 2003. I have a paid ISP. I never had a problem till I installed Norton Internet Security; afterwhich I could download but not send. Turning off NIS personal firewall helped for a bit, but not for long. Somehow it got fixed. (???) Recently my hard drive crashed and I put a new one in. Since then I can download email, but cannot send it. It stays in the Outbox. I have tried Help, I have made sure my settings are the same as all the other computers in the network. I know others have had this problem, but I have not seen a solution that works. Thanks, pgregg |
#3
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pgregg wrote:
I use Outlook 2003. I have a paid ISP. I never had a problem till I installed Norton Internet Security; afterwhich I could download but not send. Turning off NIS personal firewall helped for a bit, but not for long. Somehow it got fixed. (???) Recently my hard drive crashed and I put a new one in. Since then I can download email, but cannot send it. It stays in the Outbox. I have tried Help, I have made sure my settings are the same as all the other computers in the network. I know others have had this problem, but I have not seen a solution that works. Thanks, pgregg I had exactly the same problem with Outlook from Office XP, Turn on Internet security and Outlook would fail the settings test, turn it off and e-mail worked perfectly. I spent 1 hour on the phone to Symmantec no help support desk (which I had to pay for) still did not resolve the problem. So I ended up uninstalling Norton and installing a product that worked. Tim |
#4
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Not running Windows Firewall. Can turn off Norton's completed and it still
won't send. "K. Orland" wrote in message ... Turn off AV scanning of incoming and outgoing mail. This won't affect your security at all. Also, if you're running Norton Firewall are you also running the Windows Firewall? -- Kathleen Orland Blessed are the cracked, for it is they who let in the light Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "pgregg" wrote: I use Outlook 2003. I have a paid ISP. I never had a problem till I installed Norton Internet Security; afterwhich I could download but not send. Turning off NIS personal firewall helped for a bit, but not for long. Somehow it got fixed. (???) Recently my hard drive crashed and I put a new one in. Since then I can download email, but cannot send it. It stays in the Outbox. I have tried Help, I have made sure my settings are the same as all the other computers in the network. I know others have had this problem, but I have not seen a solution that works. Thanks, pgregg |
#5
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Found the problem--had to do with add-ins. Here's the link if anybody else
has a simular problem: http://office.microsoft.com/en-us/as...879881033.aspx "Tim" wrote in message ... pgregg wrote: I use Outlook 2003. I have a paid ISP. I never had a problem till I installed Norton Internet Security; afterwhich I could download but not send. Turning off NIS personal firewall helped for a bit, but not for long. Somehow it got fixed. (???) Recently my hard drive crashed and I put a new one in. Since then I can download email, but cannot send it. It stays in the Outbox. I have tried Help, I have made sure my settings are the same as all the other computers in the network. I know others have had this problem, but I have not seen a solution that works. Thanks, pgregg I had exactly the same problem with Outlook from Office XP, Turn on Internet security and Outlook would fail the settings test, turn it off and e-mail worked perfectly. I spent 1 hour on the phone to Symmantec no help support desk (which I had to pay for) still did not resolve the problem. So I ended up uninstalling Norton and installing a product that worked. Tim |
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