can't sent email
 

I use Outlook 2003. I have a paid ISP.
I never had a problem till I installed Norton Internet Security; afterwhich
I could download but not send. Turning off NIS personal firewall helped for
a bit, but not for long. Somehow it got fixed. (???)
Recently my hard drive crashed and I put a new one in. Since then I can
download email, but cannot send it. It stays in the Outbox. I have tried
Help, I have made sure my settings are the same as all the other computers
in the network.
I know others have had this problem, but I have not seen a solution that
works.
Thanks, pgregg

can't sent email
 

Turn off AV scanning of incoming and outgoing mail. This won't affect your
security at all. Also, if you're running Norton Firewall are you also running
the Windows Firewall?
--
Kathleen Orland
Blessed are the cracked, for it is they who let in the light
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"pgregg" wrote:

I use Outlook 2003. I have a paid ISP.
I never had a problem till I installed Norton Internet Security; afterwhich
I could download but not send. Turning off NIS personal firewall helped for
a bit, but not for long. Somehow it got fixed. (???)
Recently my hard drive crashed and I put a new one in. Since then I can
download email, but cannot send it. It stays in the Outbox. I have tried
Help, I have made sure my settings are the same as all the other computers
in the network.
I know others have had this problem, but I have not seen a solution that
works.
Thanks, pgregg

can't sent email
 

pgregg wrote:

I use Outlook 2003. I have a paid ISP.
I never had a problem till I installed Norton Internet Security;
afterwhich I could download but not send. Turning off NIS personal
firewall helped for a bit, but not for long. Somehow it got fixed. (???)
Recently my hard drive crashed and I put a new one in. Since then I can
download email, but cannot send it. It stays in the Outbox. I have tried
Help, I have made sure my settings are the same as all the other computers
in the network.
I know others have had this problem, but I have not seen a solution that
works.
Thanks, pgregg


I had exactly the same problem with Outlook from Office XP, Turn on Internet
security and Outlook would fail the settings test, turn it off and e-mail
worked perfectly. I spent 1 hour on the phone to Symmantec no help support
desk (which I had to pay for) still did not resolve the problem. So I
ended up uninstalling Norton and installing a product that worked.


Tim

can't sent email
 

Not running Windows Firewall. Can turn off Norton's completed and it still
won't send.


"K. Orland" wrote in message
...
Turn off AV scanning of incoming and outgoing mail. This won't affect your
security at all. Also, if you're running Norton Firewall are you also
running
the Windows Firewall?
--
Kathleen Orland
Blessed are the cracked, for it is they who let in the light
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"pgregg" wrote:

I use Outlook 2003. I have a paid ISP.
I never had a problem till I installed Norton Internet Security;
afterwhich
I could download but not send. Turning off NIS personal firewall helped
for
a bit, but not for long. Somehow it got fixed. (???)
Recently my hard drive crashed and I put a new one in. Since then I can
download email, but cannot send it. It stays in the Outbox. I have tried
Help, I have made sure my settings are the same as all the other
computers
in the network.
I know others have had this problem, but I have not seen a solution that
works.
Thanks, pgregg

can't sent email
 

Found the problem--had to do with add-ins. Here's the link if anybody else
has a simular problem:
http://office.microsoft.com/en-us/as...879881033.aspx

"Tim" wrote in message
...
pgregg wrote:

I use Outlook 2003. I have a paid ISP.
I never had a problem till I installed Norton Internet Security;
afterwhich I could download but not send. Turning off NIS personal
firewall helped for a bit, but not for long. Somehow it got fixed. (???)
Recently my hard drive crashed and I put a new one in. Since then I can
download email, but cannot send it. It stays in the Outbox. I have tried
Help, I have made sure my settings are the same as all the other
computers
in the network.
I know others have had this problem, but I have not seen a solution that
works.
Thanks, pgregg


I had exactly the same problem with Outlook from Office XP, Turn on
Internet
security and Outlook would fail the settings test, turn it off and e-mail
worked perfectly. I spent 1 hour on the phone to Symmantec no help support
desk (which I had to pay for) still did not resolve the problem. So I
ended up uninstalling Norton and installing a product that worked.


Tim