So I've got a client that 's running XP2, Outlook 2007 using
Exchange; he shows me that after a fresh restart he can drag and drop
emails into folders in his inbox... But after 2-3hrs (literally)
something happens that prevents him from being able to drag and drop
to any folders...then after a restart, it works fine. He says this
doesn't happen when using his laptop nor home machine. Which leads me
to believe that it's some kind of configuration issue on his work
box... anyone ever seen this before?

Thanks and any help is appreciated!

, you wrote on Fri, 9 Jan 2009 09:14:51 -0800 (PST):

So I've got a client that 's running XP2, Outlook 2007 using
Exchange; he shows me that after a fresh restart he can drag and drop
emails into folders in his inbox... But after 2-3hrs (literally)
something happens that prevents him from being able to drag and drop
to any folders...then after a restart, it works fine. He says this
doesn't happen when using his laptop nor home machine. Which leads me
to believe that it's some kind of configuration issue on his work
box... anyone ever seen this before?

Thanks and any help is appreciated!

Drag and drop isn't a functionally of Outlook, but rather one of
Windows.

--
Best Regards
Christian Goeller

MVP - MS Outlook
http://www.outlookfaq.net

On Jan 9, 12:22*pm, Christian Goeller wrote:
, you *wrote on Fri, 9 Jan 2009 09:14:51 -0800 (PST):

So I've got a client that 's running XP2, Outlook 2007 using
Exchange; *he shows me that after a fresh restart he can drag and drop
emails into folders in his inbox... But after 2-3hrs (literally)
something happens that prevents him from being able to drag and drop
to any folders...then after a restart, it works fine. He says this
doesn't happen when using his laptop nor home machine. Which leads me
to believe that it's some kind of configuration issue on his work
box... anyone ever seen this before?

Thanks and any help is appreciated!

Drag and drop isn't a functionally of Outlook, but rather one of
Windows.

--
Best Regards
Christian Goeller

MVP - MS Outlookhttp://www.outlookfaq.net

\
Thanks for the reply: Let me correct myself; I mean within outlook,
just moving emails into different folders. It does work after a
restart though, just not for long after said restart...

does he get any error messages when he tries? how is his account configured?
(online/classic mode or cached) Did you try office diagnostics?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


wrote in message
...
So I've got a client that 's running XP2, Outlook 2007 using
Exchange; he shows me that after a fresh restart he can drag and drop
emails into folders in his inbox... But after 2-3hrs (literally)
something happens that prevents him from being able to drag and drop
to any folders...then after a restart, it works fine. He says this
doesn't happen when using his laptop nor home machine. Which leads me
to believe that it's some kind of configuration issue on his work
box... anyone ever seen this before?

Thanks and any help is appreciated!

I'm now getting the same problem myself. I'm running XP SP3, Outlook 2007 SP1.

Restarting Outlook seemed to clear it up this time, but not the first couple
times (process may not have closed properly - didn't check until this
attempt).

Hi folks,
I am experincing this same issue. It seems that after a few days, I cannot
drag-n-drop e-mails to folders but if I restart the system its works for a
few days.

Any new solutions??

Thanks - Juan


"Neuf" wrote:

I'm now getting the same problem myself. I'm running XP SP3, Outlook 2007 SP1.

Restarting Outlook seemed to clear it up this time, but not the first couple
times (process may not have closed properly - didn't check until this
attempt).

This is not specific to Outlook, drag and drop is a Windows feature. This blog entry helped me solve the issue:
http://xperiencexp.blogspot.com/2005...wont-work.html



Juan in A wrote:

Hi folks, I am experincing this same issue.
11-Feb-09

Hi folks,
I am experincing this same issue. It seems that after a few days, I cannot
drag-n-drop e-mails to folders but if I restart the system its works for a
few days.

Any new solutions??

Thanks - Juan


"Neuf" wrote:

Previous Posts In This Thread:

On Friday, January 09, 2009 12:22 PM
Christian Goeller wrote:

Can't Drag email to folders; works after restart.
, you wrote on Fri, 9 Jan 2009 09:14:51 -0800 (PST):


Drag and drop isn't a functionally of Outlook, but rather one of
Windows.

--
Best Regards
Christian Goeller

MVP - MS Outlook
http://www.outlookfaq.net

On Saturday, January 10, 2009 12:47 PM
Diane Poremsky [MVP] wrote:

does he get any error messages when he tries? how is his account configured?
does he get any error messages when he tries? how is his account configured?
(online/classic mode or cached) Did you try office diagnostics?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


wrote in message
...

On Sunday, January 11, 2009 7:00 AM
v12hcm wrote:

Can't Drag email to folders; works after restart.
So I've got a client that 's running XP2, Outlook 2007 using
Exchange; he shows me that after a fresh restart he can drag and drop
emails into folders in his inbox... But after 2-3hrs (literally)
something happens that prevents him from being able to drag and drop
to any folders...then after a restart, it works fine. He says this
doesn't happen when using his laptop nor home machine. Which leads me
to believe that it's some kind of configuration issue on his work
box... anyone ever seen this before?

Thanks and any help is appreciated!

On Sunday, January 11, 2009 7:00 AM
jryder.1 wrote:

Can't Drag email to folders; works after restart.
p

\
Thanks for the reply: Let me correct myself; I mean within outlook,
just moving emails into different folders. It does work after a
restart though, just not for long after said restart...

On Monday, February 09, 2009 11:44 AM
Neu wrote:

I'm now getting the same problem myself. I'm running XP SP3, Outlook 2007 SP1.
I'm now getting the same problem myself. I'm running XP SP3, Outlook 2007 SP1.

Restarting Outlook seemed to clear it up this time, but not the first couple
times (process may not have closed properly - didn't check until this
attempt).

On Wednesday, February 11, 2009 11:14 AM
Juan in A wrote:

Hi folks, I am experincing this same issue.
Hi folks,
I am experincing this same issue. It seems that after a few days, I cannot
drag-n-drop e-mails to folders but if I restart the system its works for a
few days.

Any new solutions??

Thanks - Juan


"Neuf" wrote:


Submitted via EggHeadCafe - Software Developer Portal of Choice
WeakReferences, Memory Management, Garbage, and More...
http://www.eggheadcafe.com/tutorials...memory-ma.aspx

May not be the same issue. Because Outlook is not able to work with PST
files reliably or consistently, users with PST files frequently encounter a
state where they cannot move items from one folder to another no matter
which method they use (D&D, Copy/Paste, Move to Folder...). A restart of
Outlook is required. If that doesn't work, a new Outlook profile will.
System Restore and re-registering key Windows files are overkill indeed for
this problem.
--
Russ Valentine
"B S" wrote in message ...
This is not specific to Outlook, drag and drop is a Windows feature. This
blog entry helped me solve the issue:
http://xperiencexp.blogspot.com/2005...wont-work.html



Juan in A wrote:

Hi folks, I am experincing this same issue.
11-Feb-09

Hi folks,
I am experincing this same issue. It seems that after a few days, I
cannot
drag-n-drop e-mails to folders but if I restart the system its works for a
few days.

Any new solutions??

Thanks - Juan


"Neuf" wrote:

Previous Posts In This Thread:

On Friday, January 09, 2009 12:22 PM
Christian Goeller wrote:

Can't Drag email to folders; works after restart.
, you wrote on Fri, 9 Jan 2009 09:14:51 -0800 (PST):


Drag and drop isn't a functionally of Outlook, but rather one of
Windows.

--
Best Regards
Christian Goeller

MVP - MS Outlook
http://www.outlookfaq.net

On Saturday, January 10, 2009 12:47 PM
Diane Poremsky [MVP] wrote:

does he get any error messages when he tries? how is his account
configured?
does he get any error messages when he tries? how is his account
configured?
(online/classic mode or cached) Did you try office diagnostics?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


wrote in message
...

On Sunday, January 11, 2009 7:00 AM
v12hcm wrote:

Can't Drag email to folders; works after restart.
So I've got a client that 's running XP2, Outlook 2007 using
Exchange; he shows me that after a fresh restart he can drag and drop
emails into folders in his inbox... But after 2-3hrs (literally)
something happens that prevents him from being able to drag and drop
to any folders...then after a restart, it works fine. He says this
doesn't happen when using his laptop nor home machine. Which leads me
to believe that it's some kind of configuration issue on his work
box... anyone ever seen this before?

Thanks and any help is appreciated!

On Sunday, January 11, 2009 7:00 AM
jryder.1 wrote:

Can't Drag email to folders; works after restart.
p

\
Thanks for the reply: Let me correct myself; I mean within outlook,
just moving emails into different folders. It does work after a
restart though, just not for long after said restart...

On Monday, February 09, 2009 11:44 AM
Neu wrote:

I'm now getting the same problem myself. I'm running XP SP3, Outlook 2007
SP1.
I'm now getting the same problem myself. I'm running XP SP3, Outlook 2007
SP1.

Restarting Outlook seemed to clear it up this time, but not the first
couple
times (process may not have closed properly - didn't check until this
attempt).

On Wednesday, February 11, 2009 11:14 AM
Juan in A wrote:

Hi folks, I am experincing this same issue.
Hi folks,
I am experincing this same issue. It seems that after a few days, I
cannot
drag-n-drop e-mails to folders but if I restart the system its works for a
few days.

Any new solutions??

Thanks - Juan


"Neuf" wrote:


Submitted via EggHeadCafe - Software Developer Portal of Choice
WeakReferences, Memory Management, Garbage, and More...
http://www.eggheadcafe.com/tutorials...memory-ma.aspx