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Multiple Quarantine Folders in Outlook 2003



 
 
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  #1  
Old January 22nd 09, 12:41 PM posted to microsoft.public.outlook,microsoft.public.outlook.general
M
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Posts: 4
Default Multiple Quarantine Folders in Outlook 2003

A user showed me that her folders list has recently grow multiple
quarantine folders: Quarantine, Quarantine1, Quarantine2, etc.

The is not a shared computer.

The only reference I can find is something to do with the Cached Mode.
But is there something I am missing?

Client PC
Windows XPSP2
Office Outlook 2003

Server (Internal)
Windows Server 2003 Standard SP2
Exchange Server 2003 SP2
IMF with regular updates to filter file

Thanks in advance,

Mike
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  #2  
Old January 22nd 09, 01:23 PM posted to microsoft.public.outlook,microsoft.public.outlook.general
Brian Tillman [MVP - Outlook]
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Posts: 4,874
Default Multiple Quarantine Folders in Outlook 2003

"M" wrote in message
...

A user showed me that her folders list has recently grow multiple
quarantine folders: Quarantine, Quarantine1, Quarantine2, etc.

The is not a shared computer.

The only reference I can find is something to do with the Cached Mode. But
is there something I am missing?


What you're missing is that Outlook doesn't create any folders with the word
"Quarantine" in them. The person don't have an Outlook problem, she has a
problem with an add-in, like an antivirus scanner that she integrated with
Outlook. She should completely uninstall her AV program and reinstall it
without any mail integration.
--
Brian Tillman [MVP-Outlook]

 




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