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#1
March 10th 09, 11:20 PM
posted to microsoft.public.outlook
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Outlook Won't Stay Open
OK. Ran the scanpst.exe and it did find and repair some errors, but Outlook
still won't stay open. As soon as it loads, the "encountered an error and must close" message appears. I guess my next step is to reinstall.....unless someone has another suggestion. "Alias" wrote in message ... Jan Groshan wrote: HELP! Suddenly, out of nowhere, my Outlook (2007) will NOT stay open. It loads, and then I get the "encountered an error and must close" message. I can't even back up my .pst file because the program won't stay loaded. Any clues. (Windows XP SP3) How do you back up your .pst file? One should copy it while Outlook is CLOSED. Have you run scanpst.exe? Alias 
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#2
March 10th 09, 11:51 PM
posted to microsoft.public.outlook
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Outlook Won't Stay Open
Open outlook using the safe switch
Run Outlook.exe /safe (note space between exe /) Does it start/run ok? PS An uninstall/reinstall wont do anything that diagnostics doesnt do "Jan" wrote in message news  OK. Ran the scanpst.exe and it did find and repair some errors, but Outlook still won't stay open. As soon as it loads, the "encountered an error and must close" message appears. I guess my next step is to reinstall.....unless someone has another suggestion. "Alias" wrote in message ... Jan Groshan wrote: HELP! Suddenly, out of nowhere, my Outlook (2007) will NOT stay open. It loads, and then I get the "encountered an error and must close" message. I can't even back up my .pst file because the program won't stay loaded. Any clues. (Windows XP SP3) How do you back up your .pst file? One should copy it while Outlook is CLOSED. Have you run scanpst.exe? Alias
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#3
March 11th 09, 12:08 AM
posted to microsoft.public.outlook
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Outlook Won't Stay Open
Yes, that seemed to work. But what does it mean?
"DL" address@invalid wrote in message ... Open outlook using the safe switch Run Outlook.exe /safe (note space between exe /) Does it start/run ok? PS An uninstall/reinstall wont do anything that diagnostics doesnt do "Jan" wrote in message news OK. Ran the scanpst.exe and it did find and repair some errors, but Outlook still won't stay open. As soon as it loads, the "encountered an error and must close" message appears. I guess my next step is to reinstall.....unless someone has another suggestion. "Alias" wrote in message ... Jan Groshan wrote: HELP! Suddenly, out of nowhere, my Outlook (2007) will NOT stay open. It loads, and then I get the "encountered an error and must close" message. I can't even back up my .pst file because the program won't stay loaded. Any clues. (Windows XP SP3) How do you back up your .pst file? One should copy it while Outlook is CLOSED. Have you run scanpst.exe? Alias
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#4
March 11th 09, 03:04 AM
posted to microsoft.public.outlook
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Outlook Won't Stay Open
It means broadly that one of your addins is causing OL to baulk
Review your addins, disable the none MS ones, then close & start outlook normally, if its OK its a case of re-enabling add-ins one by one untill you find the problem one. Often any anti virus intergration is the first suspect, followed by sync software "Jan" wrote in message ... Yes, that seemed to work. But what does it mean? "DL" address@invalid wrote in message ... Open outlook using the safe switch Run Outlook.exe /safe (note space between exe /) Does it start/run ok? PS An uninstall/reinstall wont do anything that diagnostics doesnt do "Jan" wrote in message news OK. Ran the scanpst.exe and it did find and repair some errors, but Outlook still won't stay open. As soon as it loads, the "encountered an error and must close" message appears. I guess my next step is to reinstall.....unless someone has another suggestion. "Alias" wrote in message ... Jan Groshan wrote: HELP! Suddenly, out of nowhere, my Outlook (2007) will NOT stay open. It loads, and then I get the "encountered an error and must close" message. I can't even back up my .pst file because the program won't stay loaded. Any clues. (Windows XP SP3) How do you back up your .pst file? One should copy it while Outlook is CLOSED. Have you run scanpst.exe? Alias
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