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#1
June 2nd 09, 05:12 AM
posted to microsoft.public.outlook
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Outlook 2007 Address Book Won't Recognize Contacts
Outlook 2007 Address Book Won't Recognize Contacts
This issue was described by vicmike 7/24/08 & I now have the same issue. My Outlook Address Book (OAB) does not recognize the contacts information in the .pst file. I cannot open a new message and select an address from the OAB. The OAB is blank. And I can't add entries via the OAB. In Mail File Data File Management Address Books Tab, the OAB is displayed. However, it does not list itself when Change is clicked. In Contacts Properties OAB tab, the "Show this folder as an OAB" is grayed out. From: Contacts are not available in the Address Book http://www.howto-outlook.com/faq/con...ddressbook.htm This page accurately describes the problem, and ends with the advice to "recreate your mail profile," because the OAB service is corrupted. That leads to these instructions: Adding/Recreating a Mail Profile http://www.howto-outlook.com/faq/newprofile.htm I've created a new mail profile, but the problem remains identical. Can anyone pls advise a solution? 
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#2
June 2nd 09, 11:18 AM
posted to microsoft.public.outlook
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Outlook 2007 Address Book Won't Recognize Contacts
State how you created a new profile. If you had, the problem would not
persist. -- Russ Valentine [MVP-Outlook] "gaia" wrote in message ... Outlook 2007 Address Book Won't Recognize Contacts This issue was described by vicmike 7/24/08 & I now have the same issue. My Outlook Address Book (OAB) does not recognize the contacts information in the .pst file. I cannot open a new message and select an address from the OAB. The OAB is blank. And I can't add entries via the OAB. In Mail File Data File Management Address Books Tab, the OAB is displayed. However, it does not list itself when Change is clicked. In Contacts Properties OAB tab, the "Show this folder as an OAB" is grayed out. From: Contacts are not available in the Address Book http://www.howto-outlook.com/faq/con...ddressbook.htm This page accurately describes the problem, and ends with the advice to "recreate your mail profile," because the OAB service is corrupted. That leads to these instructions: Adding/Recreating a Mail Profile http://www.howto-outlook.com/faq/newprofile.htm I've created a new mail profile, but the problem remains identical. Can anyone pls advise a solution?
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#3
June 2nd 09, 11:39 AM
posted to microsoft.public.outlook
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Outlook 2007 Address Book Won't Recognize Contacts
Russ
State how you created a new profile. I did it exactly as advised at: http://www.howto-outlook.com/faq/newprofile.htm If you had, the problem would not persist. Yes it shouldn't, but it does, which is why I'm posting. -- gaia ------------------------------ "Russ Valentine [MVP-Outlook]" wrote in message ... State how you created a new profile. If you had, the problem would not persist. -- Russ Valentine [MVP-Outlook] "gaia" wrote in message ... Outlook 2007 Address Book Won't Recognize Contacts This issue was described by vicmike 7/24/08 & I now have the same issue. My Outlook Address Book (OAB) does not recognize the contacts information in the .pst file. I cannot open a new message and select an address from the OAB. The OAB is blank. And I can't add entries via the OAB. In Mail File Data File Management Address Books Tab, the OAB is displayed. However, it does not list itself when Change is clicked. In Contacts Properties OAB tab, the "Show this folder as an OAB" is grayed out. From: Contacts are not available in the Address Book http://www.howto-outlook.com/faq/con...ddressbook.htm This page accurately describes the problem, and ends with the advice to "recreate your mail profile," because the OAB service is corrupted. That leads to these instructions: Adding/Recreating a Mail Profile http://www.howto-outlook.com/faq/newprofile.htm I've created a new mail profile, but the problem remains identical. Can anyone pls advise a solution?
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#4
June 2nd 09, 07:09 PM
posted to microsoft.public.outlook
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Outlook 2007 Address Book Won't Recognize Contacts
Make sure you've have the Outlook Address Book service installed and you've
set the Contacts folder to show as an e-mail Address Book: http://support.microsoft.com/kb/197577/en-us "Show this folder as an e-mail Address Book" check box is dimmed in Outlook Contact folder properties Hal -- Hal Hostetler, CPBE Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX www.kvoa.com -- KVOA Television, Tucson, AZ. Live at Hot Licks - www.badnewsbluesband.comcom "gaia" wrote in message news  Russ State how you created a new profile. I did it exactly as advised at: http://www.howto-outlook.com/faq/newprofile.htm If you had, the problem would not persist. Yes it shouldn't, but it does, which is why I'm posting. -- gaia ------------------------------ "Russ Valentine [MVP-Outlook]" wrote in message ... State how you created a new profile. If you had, the problem would not persist. -- Russ Valentine [MVP-Outlook] "gaia" wrote in message ... Outlook 2007 Address Book Won't Recognize Contacts This issue was described by vicmike 7/24/08 & I now have the same issue. My Outlook Address Book (OAB) does not recognize the contacts information in the .pst file. I cannot open a new message and select an address from the OAB. The OAB is blank. And I can't add entries via the OAB. In Mail File Data File Management Address Books Tab, the OAB is displayed. However, it does not list itself when Change is clicked. In Contacts Properties OAB tab, the "Show this folder as an OAB" is grayed out. From: Contacts are not available in the Address Book http://www.howto-outlook.com/faq/con...ddressbook.htm This page accurately describes the problem, and ends with the advice to "recreate your mail profile," because the OAB service is corrupted. That leads to these instructions: Adding/Recreating a Mail Profile http://www.howto-outlook.com/faq/newprofile.htm I've created a new mail profile, but the problem remains identical. Can anyone pls advise a solution?
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#5
June 2nd 09, 10:26 PM
posted to microsoft.public.outlook
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Outlook 2007 Address Book Won't Recognize Contacts
I know what the article says. It contains generalizations. I want to know
what you did. You did something wrong, but it's impossible to say what. Include how you migrated your data to the new profile and configured it. -- Russ Valentine [MVP-Outlook] "gaia" wrote in message news Russ State how you created a new profile. I did it exactly as advised at: http://www.howto-outlook.com/faq/newprofile.htm If you had, the problem would not persist. Yes it shouldn't, but it does, which is why I'm posting. -- gaia ------------------------------ "Russ Valentine [MVP-Outlook]" wrote in message ... State how you created a new profile. If you had, the problem would not persist. -- Russ Valentine [MVP-Outlook] "gaia" wrote in message ... Outlook 2007 Address Book Won't Recognize Contacts This issue was described by vicmike 7/24/08 & I now have the same issue. My Outlook Address Book (OAB) does not recognize the contacts information in the .pst file. I cannot open a new message and select an address from the OAB. The OAB is blank. And I can't add entries via the OAB. In Mail File Data File Management Address Books Tab, the OAB is displayed. However, it does not list itself when Change is clicked. In Contacts Properties OAB tab, the "Show this folder as an OAB" is grayed out. From: Contacts are not available in the Address Book http://www.howto-outlook.com/faq/con...ddressbook.htm This page accurately describes the problem, and ends with the advice to "recreate your mail profile," because the OAB service is corrupted. That leads to these instructions: Adding/Recreating a Mail Profile http://www.howto-outlook.com/faq/newprofile.htm I've created a new mail profile, but the problem remains identical. Can anyone pls advise a solution?
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#6
June 3rd 09, 01:29 AM
posted to microsoft.public.outlook
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Outlook 2007 Address Book Won't Recognize Contacts
I want to know what you did.
Went to Control Panel- View 32-bit Control Panel Items- Mail- Show Profiles Add Entered "gaia" as name for new profile Added a mail account Selected the old pst as the default pst File- Data File Management Selected outlook.pst and "Set as Default" button Restarted Outlook Removed empty pst-file In Outlook chooe File- Data File Management outlook1.pst. Pressed Remove Closed Outlook Removed old profile Went to Control Panel- Mail- button Show Profiles. Selected "outlook" profile Pressed Remove Restarted Outlook ---------------------------------------------------------- "Russ Valentine [MVP-Outlook]" wrote in message ... I know what the article says. It contains generalizations. I want to know what you did. You did something wrong, but it's impossible to say what. Include how you migrated your data to the new profile and configured it. -- Russ Valentine [MVP-Outlook] "gaia" wrote in message news Russ State how you created a new profile. I did it exactly as advised at: http://www.howto-outlook.com/faq/newprofile.htm If you had, the problem would not persist. Yes it shouldn't, but it does, which is why I'm posting. -- gaia ------------------------------ "Russ Valentine [MVP-Outlook]" wrote in message ... State how you created a new profile. If you had, the problem would not persist. -- Russ Valentine [MVP-Outlook] "gaia" wrote in message ... Outlook 2007 Address Book Won't Recognize Contacts This issue was described by vicmike 7/24/08 & I now have the same issue. My Outlook Address Book (OAB) does not recognize the contacts information in the .pst file. I cannot open a new message and select an address from the OAB. The OAB is blank. And I can't add entries via the OAB. In Mail File Data File Management Address Books Tab, the OAB is displayed. However, it does not list itself when Change is clicked. In Contacts Properties OAB tab, the "Show this folder as an OAB" is grayed out. From: Contacts are not available in the Address Book http://www.howto-outlook.com/faq/con...ddressbook.htm This page accurately describes the problem, and ends with the advice to "recreate your mail profile," because the OAB service is corrupted. That leads to these instructions: Adding/Recreating a Mail Profile http://www.howto-outlook.com/faq/newprofile.htm I've created a new mail profile, but the problem remains identical. Can anyone pls advise a solution?
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#7
June 3rd 09, 03:26 AM
posted to microsoft.public.outlook
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Outlook 2007 Address Book Won't Recognize Contacts
And what was the name of your old profile?
-- Russ Valentine [MVP-Outlook] "gaia" wrote in message ... I want to know what you did. Went to Control Panel- View 32-bit Control Panel Items- Mail- Show Profiles Add Entered "gaia" as name for new profile Added a mail account Selected the old pst as the default pst File- Data File Management Selected outlook.pst and "Set as Default" button Restarted Outlook Removed empty pst-file In Outlook chooe File- Data File Management outlook1.pst. Pressed Remove Closed Outlook Removed old profile Went to Control Panel- Mail- button Show Profiles. Selected "outlook" profile Pressed Remove Restarted Outlook ---------------------------------------------------------- "Russ Valentine [MVP-Outlook]" wrote in message ... I know what the article says. It contains generalizations. I want to know what you did. You did something wrong, but it's impossible to say what. Include how you migrated your data to the new profile and configured it. -- Russ Valentine [MVP-Outlook] "gaia" wrote in message news Russ State how you created a new profile. I did it exactly as advised at: http://www.howto-outlook.com/faq/newprofile.htm If you had, the problem would not persist. Yes it shouldn't, but it does, which is why I'm posting. -- gaia ------------------------------ "Russ Valentine [MVP-Outlook]" wrote in message ... State how you created a new profile. If you had, the problem would not persist. -- Russ Valentine [MVP-Outlook] "gaia" wrote in message ... Outlook 2007 Address Book Won't Recognize Contacts This issue was described by vicmike 7/24/08 & I now have the same issue. My Outlook Address Book (OAB) does not recognize the contacts information in the .pst file. I cannot open a new message and select an address from the OAB. The OAB is blank. And I can't add entries via the OAB. In Mail File Data File Management Address Books Tab, the OAB is displayed. However, it does not list itself when Change is clicked. In Contacts Properties OAB tab, the "Show this folder as an OAB" is grayed out. From: Contacts are not available in the Address Book http://www.howto-outlook.com/faq/con...ddressbook.htm This page accurately describes the problem, and ends with the advice to "recreate your mail profile," because the OAB service is corrupted. That leads to these instructions: Adding/Recreating a Mail Profile http://www.howto-outlook.com/faq/newprofile.htm I've created a new mail profile, but the problem remains identical. Can anyone pls advise a solution?
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#8
June 4th 09, 01:52 AM
posted to microsoft.public.outlook
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Outlook 2007 Address Book Won't Recognize Contacts
And what was the name of your old profile?
outlook --------------------------------------------------------- "Russ Valentine [MVP-Outlook]" wrote in message ... And what was the name of your old profile? -- Russ Valentine [MVP-Outlook] "gaia" wrote in message ... I want to know what you did. Went to Control Panel- View 32-bit Control Panel Items- Mail- Show Profiles Add Entered "gaia" as name for new profile Added a mail account Selected the old pst as the default pst File- Data File Management Selected outlook.pst and "Set as Default" button Restarted Outlook Removed empty pst-file In Outlook chooe File- Data File Management outlook1.pst. Pressed Remove Closed Outlook Removed old profile Went to Control Panel- Mail- button Show Profiles. Selected "outlook" profile Pressed Remove Restarted Outlook ---------------------------------------------------------- "Russ Valentine [MVP-Outlook]" wrote in message ... I know what the article says. It contains generalizations. I want to know what you did. You did something wrong, but it's impossible to say what. Include how you migrated your data to the new profile and configured it. -- Russ Valentine [MVP-Outlook] "gaia" wrote in message news Russ State how you created a new profile. I did it exactly as advised at: http://www.howto-outlook.com/faq/newprofile.htm If you had, the problem would not persist. Yes it shouldn't, but it does, which is why I'm posting. -- gaia ------------------------------ "Russ Valentine [MVP-Outlook]" wrote in message ... State how you created a new profile. If you had, the problem would not persist. -- Russ Valentine [MVP-Outlook] "gaia" wrote in message ... Outlook 2007 Address Book Won't Recognize Contacts This issue was described by vicmike 7/24/08 & I now have the same issue. My Outlook Address Book (OAB) does not recognize the contacts information in the .pst file. I cannot open a new message and select an address from the OAB. The OAB is blank. And I can't add entries via the OAB. In Mail File Data File Management Address Books Tab, the OAB is displayed. However, it does not list itself when Change is clicked. In Contacts Properties OAB tab, the "Show this folder as an OAB" is grayed out. From: Contacts are not available in the Address Book http://www.howto-outlook.com/faq/con...ddressbook.htm This page accurately describes the problem, and ends with the advice to "recreate your mail profile," because the OAB service is corrupted. That leads to these instructions: Adding/Recreating a Mail Profile http://www.howto-outlook.com/faq/newprofile.htm I've created a new mail profile, but the problem remains identical. Can anyone pls advise a solution?
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#9
June 4th 09, 03:23 AM
posted to microsoft.public.outlook
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Outlook 2007 Address Book Won't Recognize Contacts
Then try the following:
1. Make sure the name you give the new profile has never been used before on this partition. 2. Configure your mail accounts in the new profile. 3. Verify that the Outlook Address Book exists in the new profile and that the Contacts Folder in the new PST file in the profile is enabled as an email address book. 4. Open your old PST file using File Open Outlook Data file then set it as the new default and restart Outlook. -- Russ Valentine [MVP-Outlook] "gaia" wrote in message ... And what was the name of your old profile? outlook --------------------------------------------------------- "Russ Valentine [MVP-Outlook]" wrote in message ... And what was the name of your old profile? -- Russ Valentine [MVP-Outlook] "gaia" wrote in message ... I want to know what you did. Went to Control Panel- View 32-bit Control Panel Items- Mail- Show Profiles Add Entered "gaia" as name for new profile Added a mail account Selected the old pst as the default pst File- Data File Management Selected outlook.pst and "Set as Default" button Restarted Outlook Removed empty pst-file In Outlook chooe File- Data File Management outlook1.pst. Pressed Remove Closed Outlook Removed old profile Went to Control Panel- Mail- button Show Profiles. Selected "outlook" profile Pressed Remove Restarted Outlook ---------------------------------------------------------- "Russ Valentine [MVP-Outlook]" wrote in message ... I know what the article says. It contains generalizations. I want to know what you did. You did something wrong, but it's impossible to say what. Include how you migrated your data to the new profile and configured it. -- Russ Valentine [MVP-Outlook] "gaia" wrote in message news Russ State how you created a new profile. I did it exactly as advised at: http://www.howto-outlook.com/faq/newprofile.htm If you had, the problem would not persist. Yes it shouldn't, but it does, which is why I'm posting. -- gaia ------------------------------ "Russ Valentine [MVP-Outlook]" wrote in message ... State how you created a new profile. If you had, the problem would not persist. -- Russ Valentine [MVP-Outlook] "gaia" wrote in message ... Outlook 2007 Address Book Won't Recognize Contacts This issue was described by vicmike 7/24/08 & I now have the same issue. My Outlook Address Book (OAB) does not recognize the contacts information in the .pst file. I cannot open a new message and select an address from the OAB. The OAB is blank. And I can't add entries via the OAB. In Mail File Data File Management Address Books Tab, the OAB is displayed. However, it does not list itself when Change is clicked. In Contacts Properties OAB tab, the "Show this folder as an OAB" is grayed out. From: Contacts are not available in the Address Book http://www.howto-outlook.com/faq/con...ddressbook.htm This page accurately describes the problem, and ends with the advice to "recreate your mail profile," because the OAB service is corrupted. That leads to these instructions: Adding/Recreating a Mail Profile http://www.howto-outlook.com/faq/newprofile.htm I've created a new mail profile, but the problem remains identical. Can anyone pls advise a solution?
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#10
June 4th 09, 07:17 AM
posted to microsoft.public.outlook
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Outlook 2007 Address Book Won't Recognize Contacts
Did exactly that & same issue. Looks like I'll have to get used to not
having an OAB. --------------------------------------------------------- "Russ Valentine [MVP-Outlook]" wrote in message ... Then try the following: 1. Make sure the name you give the new profile has never been used before on this partition. 2. Configure your mail accounts in the new profile. 3. Verify that the Outlook Address Book exists in the new profile and that the Contacts Folder in the new PST file in the profile is enabled as an email address book. 4. Open your old PST file using File Open Outlook Data file then set it as the new default and restart Outlook. -- Russ Valentine [MVP-Outlook] "gaia" wrote in message ... And what was the name of your old profile? outlook --------------------------------------------------------- "Russ Valentine [MVP-Outlook]" wrote in message ... And what was the name of your old profile? -- Russ Valentine [MVP-Outlook] "gaia" wrote in message ... I want to know what you did. Went to Control Panel- View 32-bit Control Panel Items- Mail- Show Profiles Add Entered "gaia" as name for new profile Added a mail account Selected the old pst as the default pst File- Data File Management Selected outlook.pst and "Set as Default" button Restarted Outlook Removed empty pst-file In Outlook chooe File- Data File Management outlook1.pst. Pressed Remove Closed Outlook Removed old profile Went to Control Panel- Mail- button Show Profiles. Selected "outlook" profile Pressed Remove Restarted Outlook ---------------------------------------------------------- "Russ Valentine [MVP-Outlook]" wrote in message ... I know what the article says. It contains generalizations. I want to know what you did. You did something wrong, but it's impossible to say what. Include how you migrated your data to the new profile and configured it. -- Russ Valentine [MVP-Outlook] "gaia" wrote in message news Russ State how you created a new profile. I did it exactly as advised at: http://www.howto-outlook.com/faq/newprofile.htm If you had, the problem would not persist. Yes it shouldn't, but it does, which is why I'm posting. -- gaia ------------------------------ "Russ Valentine [MVP-Outlook]" wrote in message ... State how you created a new profile. If you had, the problem would not persist. -- Russ Valentine [MVP-Outlook] "gaia" wrote in message ... Outlook 2007 Address Book Won't Recognize Contacts This issue was described by vicmike 7/24/08 & I now have the same issue. My Outlook Address Book (OAB) does not recognize the contacts information in the .pst file. I cannot open a new message and select an address from the OAB. The OAB is blank. And I can't add entries via the OAB. In Mail File Data File Management Address Books Tab, the OAB is displayed. However, it does not list itself when Change is clicked. In Contacts Properties OAB tab, the "Show this folder as an OAB" is grayed out. From: Contacts are not available in the Address Book http://www.howto-outlook.com/faq/con...ddressbook.htm This page accurately describes the problem, and ends with the advice to "recreate your mail profile," because the OAB service is corrupted. That leads to these instructions: Adding/Recreating a Mail Profile http://www.howto-outlook.com/faq/newprofile.htm I've created a new mail profile, but the problem remains identical. Can anyone pls advise a solution?
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