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Outlook "Follow UP' Grayed Out



 
 
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  #1  
Old June 19th 09, 06:06 PM posted to microsoft.public.outlook
NewsReader2K
external usenet poster
 
Posts: 7
Default Outlook "Follow UP' Grayed Out

Outlook's "Follow UP" functions under "Actions" are grayed out so I cannot
Flag a message.



If I right-click the message the "Follow UP" option is not available.



If I open an email the 'Flag" icon shows up; but when I click it nothings
happens.



I've tried removing the feature from the tool bar and adding back; but it
still does not work.



Any suggestions would be greatly appreciated.



Thx



NewsReader2k


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  #2  
Old June 19th 09, 06:20 PM posted to microsoft.public.outlook
Roady [MVP]
external usenet poster
 
Posts: 2,620
Default Outlook "Follow UP' Grayed Out

Which version of Outlook are you using?
Which mail account type are you using?
Did it ever work for you?
What did you change/were you doing since the last time it worked?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"NewsReader2k" wrote in message
...
Outlook's "Follow UP" functions under "Actions" are grayed out so I cannot
Flag a message.



If I right-click the message the "Follow UP" option is not available.



If I open an email the 'Flag" icon shows up; but when I click it nothings
happens.



I've tried removing the feature from the tool bar and adding back; but it
still does not work.



Any suggestions would be greatly appreciated.



Thx



NewsReader2k


  #3  
Old June 19th 09, 06:40 PM posted to microsoft.public.outlook
Diane Poremsky [MVP]
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Posts: 12,991
Default Outlook "Follow UP' Grayed Out

Are you using an IMAP account?

--
Diane Poremsky [MVP - Outlook]
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You can access this newsgroup by visiting
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newsreader to msnews.microsoft.com.


"NewsReader2k" wrote in message
...
Outlook's "Follow UP" functions under "Actions" are grayed out so I cannot
Flag a message.



If I right-click the message the "Follow UP" option is not available.



If I open an email the 'Flag" icon shows up; but when I click it nothings
happens.



I've tried removing the feature from the tool bar and adding back; but it
still does not work.



Any suggestions would be greatly appreciated.



Thx



NewsReader2k


  #4  
Old June 20th 09, 01:09 PM posted to microsoft.public.outlook
NewsReader2K
external usenet poster
 
Posts: 7
Default Outlook "Follow UP' Grayed Out

I'm using Outlook 2003
I'ts an MSN IMAP account
It used to work for many years
Not really sure when it stopped working, just noticed it a few days ago

The "Detect & Repair" with maintaining my personal settings did not fix the
issue

If I create a new "Mail Profile" with no personal settings or history the
feature works.

Thx for your response


"Roady [MVP]" t wrote in
message ...
Which version of Outlook are you using?
Which mail account type are you using?
Did it ever work for you?
What did you change/were you doing since the last time it worked?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"NewsReader2k" wrote in message
...
Outlook's "Follow UP" functions under "Actions" are grayed out so I
cannot Flag a message.



If I right-click the message the "Follow UP" option is not available.



If I open an email the 'Flag" icon shows up; but when I click it nothings
happens.



I've tried removing the feature from the tool bar and adding back; but it
still does not work.



Any suggestions would be greatly appreciated.



Thx



NewsReader2k




 




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