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#11
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Here's how you create a new profile:
http://support.microsoft.com/default...roduct=out2003 This "tech guy" mislead you. You should never copy an Outlook Data File into the default directory because there is a good chance you will overwrite a PST file. That won't hurt the PST file, but will corrupt the profile. If you simply copy the PST file to another location on your hard drive, then use Outlook's File Open command to open it, it will open and you will see your data. Never have I seen "nothing happen" if the file is copied and accessed properly. -- Russ Valentine [MVP-Outlook] "Brightbelt" wrote in message ... Hi Russ - Let me repeat: I have tried all along doing File Open Outlook Data File and nothing opens. Nothing happens. And I did save my pst to my hard drive, and I had been told by my tech guy at Best Buy that it was necessary to manually put this file where the file usually goes within the outlook program files. That's why it "replaced" my present pst. So what do you mean when you say "create a new Outlook profile" ? Does this mean to do a reinstall or repair reinstall ? I'm thinking that's my only choice left but I'm still open to ideas. Frank "Russ Valentine [MVP-Outlook]" wrote in message ... You keep adding more information. Why did you overwrite a PST file? That's a sure fire way to corrupt your Outlook profile. Please reread my post and do what I suggested. I said to copy the file from the CD to your hard drive and remove its read only attribute. Do _not_ overwrite another PST file. Then open the file in Outlook using File Open. You should probably also create a new Outlook profile since your current one is now corrupt. Once you open this file, you can then set it as your new default and configure the Outlook Address Book to display your Contacts by enabling your Contact Folder as an email address book in its properties. -- Russ Valentine [MVP-Outlook] "Brightbelt" wrote in message ... I'm not sure you understand (or whether I do for that matter). Now it seems the original Pst (the one I overwrote when I copied the one from the CD to the destination folder) will not open. I think it has my address book but I'm not sure. The main point is that right now all my contacts are GONE. I see nothing for my address book. When I try to open the address book, I get a window saying that there is a contacts folder in the address book which either cannot be opened, or it has been deleted. It tells me to consult Microsoft Help for information on how to delete the contacts folder within the address book. Why I would want to delete it is beyond me. All I know is that I had my address book and when I put in this new Pst (and overwrote the other one) my address book not only disappeared, but the original Pst file seems to have been rendered useless as a result. I appreciate anyone who will follow up with me on this,...Thanks,....Frank "Lanwench [MVP - Exchange]" ahoo.com wrote in message ... In , Brightbelt typed: Actually I thought so, but now I see I have no address book anymore. Nada. I do see that I have BOTH Outlook Data files (my original one and the newer one) in the destination folder I mentioned. Is there any way to get my address book back ? I could maybe reverse the data file situation back to the former file, but I don't know... I do appreciate your help - thanks for following thru,...Frank When you say 'address book' - do you mean, you can still see the contacts in the other PST file? If so, copy them to your 'real' PST file, and then make sure that folder has a tickmark next to "show this folder as an address book' in its properties. If that doesn't work, you may need to add the Outlook Address Book service to your profile. "Russ Valentine [MVP-Outlook]" wrote in message ... So are you OK now, or not? -- Russ Valentine [MVP-Outlook] "Brightbelt" wrote in message ... Thanks Russ for your help. I tried doing your first suggestion and got there ok as far as the menus and doing it, but it would not open the data file or bring in the new content for some reason. So I backed out and went in clean to ask it to open a data file and I was able to trace outlook's present folder location backwards. The destination folder for the files turned out to be the following: C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Outlook This turned out to be the same as setting my new file as a default, since all my present stuff got erased, but I expected that and was prepared. Thanks again, Russ, for your help,...Frank "Russ Valentine [MVP-Outlook]" wrote in message ... You should never import an Outlook Data file. You can not access an Outlook Data file if it is on a CD. Move the file to your hard drive, remove the read only attribute it acquired from being on a CD, then open it in Outlook using the File Open Outlook Data File... command. Or you can simply configure Outlook to use this file as its new default if you prefer: http://office.microsoft.com/en-us/as...771141033.aspx -- Russ Valentine [MVP-Outlook] "Brightbelt" wrote in message ... Hello - I'm on Win XP Pro sp2 and Outlook 2003 and I'm having to import Outlook 2003 files that have been saved manually onto a CD (meaning the tech guy navigated to where they were stored somewhere in the program folders and copied them from there to a CD). I tried seeing if Outlook 2003 had a "wizard" type way of importing these files but there's nothing to help me import anything from a CD. The file(s) I'm wanting to import manually just says 'Outlook' and has the red/blue/green/yellow 4 squares-type icon. The destination path below shows me a general Outlook icon like I see on my desktop, but not the same multi-colored icon: C:\Program Files\Microsoft Office\OFFICE11 But that may or may not be the right folder. I appreciate any help anyone could give me. This would save me from going back to the computer shop for help or from paying $200 + dollars. Many Thanks,...Frank |
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Ok, I have created the profile and it's good to be clean and fresh. But I
see no separate 'Contacts' folder per se. I see that I can set my Address Book to keep data in my 'Contacts' Category, but somehow I don't think that's what you're talking about. You said I need to make my Contacts Folder the address book by going into the Contact Folder's Properties and checking that as a preference. Just in case there's any misunderstanding, I also don't see any 'Contacts' folder listed in the area of my Personal Folders, if by chance that's where it should be. I'm not an Outlook expert (surprise), but I think my contact info may be lost. Remember that I said my original pst data file seemed to get corrupted and it cannot be opened anymore it seems. For some reason, when I did that unfortunate replacement of data files, my new data file didn't bring in any of my address book either. I'm open if you have any suggestions. Frank www.frankbright.com "Russ Valentine [MVP-Outlook]" wrote in message ... Here's how you create a new profile: http://support.microsoft.com/default...roduct=out2003 This "tech guy" mislead you. You should never copy an Outlook Data File into the default directory because there is a good chance you will overwrite a PST file. That won't hurt the PST file, but will corrupt the profile. If you simply copy the PST file to another location on your hard drive, then use Outlook's File Open command to open it, it will open and you will see your data. Never have I seen "nothing happen" if the file is copied and accessed properly. -- Russ Valentine [MVP-Outlook] "Brightbelt" wrote in message ... Hi Russ - Let me repeat: I have tried all along doing File Open Outlook Data File and nothing opens. Nothing happens. And I did save my pst to my hard drive, and I had been told by my tech guy at Best Buy that it was necessary to manually put this file where the file usually goes within the outlook program files. That's why it "replaced" my present pst. So what do you mean when you say "create a new Outlook profile" ? Does this mean to do a reinstall or repair reinstall ? I'm thinking that's my only choice left but I'm still open to ideas. Frank "Russ Valentine [MVP-Outlook]" wrote in message ... You keep adding more information. Why did you overwrite a PST file? That's a sure fire way to corrupt your Outlook profile. Please reread my post and do what I suggested. I said to copy the file from the CD to your hard drive and remove its read only attribute. Do _not_ overwrite another PST file. Then open the file in Outlook using File Open. You should probably also create a new Outlook profile since your current one is now corrupt. Once you open this file, you can then set it as your new default and configure the Outlook Address Book to display your Contacts by enabling your Contact Folder as an email address book in its properties. -- Russ Valentine [MVP-Outlook] "Brightbelt" wrote in message ... I'm not sure you understand (or whether I do for that matter). Now it seems the original Pst (the one I overwrote when I copied the one from the CD to the destination folder) will not open. I think it has my address book but I'm not sure. The main point is that right now all my contacts are GONE. I see nothing for my address book. When I try to open the address book, I get a window saying that there is a contacts folder in the address book which either cannot be opened, or it has been deleted. It tells me to consult Microsoft Help for information on how to delete the contacts folder within the address book. Why I would want to delete it is beyond me. All I know is that I had my address book and when I put in this new Pst (and overwrote the other one) my address book not only disappeared, but the original Pst file seems to have been rendered useless as a result. I appreciate anyone who will follow up with me on this,...Thanks,....Frank "Lanwench [MVP - Exchange]" ahoo.com wrote in message ... In , Brightbelt typed: Actually I thought so, but now I see I have no address book anymore. Nada. I do see that I have BOTH Outlook Data files (my original one and the newer one) in the destination folder I mentioned. Is there any way to get my address book back ? I could maybe reverse the data file situation back to the former file, but I don't know... I do appreciate your help - thanks for following thru,...Frank When you say 'address book' - do you mean, you can still see the contacts in the other PST file? If so, copy them to your 'real' PST file, and then make sure that folder has a tickmark next to "show this folder as an address book' in its properties. If that doesn't work, you may need to add the Outlook Address Book service to your profile. "Russ Valentine [MVP-Outlook]" wrote in message ... So are you OK now, or not? -- Russ Valentine [MVP-Outlook] "Brightbelt" wrote in message ... Thanks Russ for your help. I tried doing your first suggestion and got there ok as far as the menus and doing it, but it would not open the data file or bring in the new content for some reason. So I backed out and went in clean to ask it to open a data file and I was able to trace outlook's present folder location backwards. The destination folder for the files turned out to be the following: C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Outlook This turned out to be the same as setting my new file as a default, since all my present stuff got erased, but I expected that and was prepared. Thanks again, Russ, for your help,...Frank "Russ Valentine [MVP-Outlook]" wrote in message ... You should never import an Outlook Data file. You can not access an Outlook Data file if it is on a CD. Move the file to your hard drive, remove the read only attribute it acquired from being on a CD, then open it in Outlook using the File Open Outlook Data File... command. Or you can simply configure Outlook to use this file as its new default if you prefer: http://office.microsoft.com/en-us/as...771141033.aspx -- Russ Valentine [MVP-Outlook] "Brightbelt" wrote in message ... Hello - I'm on Win XP Pro sp2 and Outlook 2003 and I'm having to import Outlook 2003 files that have been saved manually onto a CD (meaning the tech guy navigated to where they were stored somewhere in the program folders and copied them from there to a CD). I tried seeing if Outlook 2003 had a "wizard" type way of importing these files but there's nothing to help me import anything from a CD. The file(s) I'm wanting to import manually just says 'Outlook' and has the red/blue/green/yellow 4 squares-type icon. The destination path below shows me a general Outlook icon like I see on my desktop, but not the same multi-colored icon: C:\Program Files\Microsoft Office\OFFICE11 But that may or may not be the right folder. I appreciate any help anyone could give me. This would save me from going back to the computer shop for help or from paying $200 + dollars. Many Thanks,...Frank |
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If this Personal Folders file has no Contacts Folder, then you do not have
your original Outlook Data File. All default PST files contain a Contacts Folder. -- Russ Valentine [MVP-Outlook] "Brightbelt" wrote in message ... Ok, I have created the profile and it's good to be clean and fresh. But I see no separate 'Contacts' folder per se. I see that I can set my Address Book to keep data in my 'Contacts' Category, but somehow I don't think that's what you're talking about. You said I need to make my Contacts Folder the address book by going into the Contact Folder's Properties and checking that as a preference. Just in case there's any misunderstanding, I also don't see any 'Contacts' folder listed in the area of my Personal Folders, if by chance that's where it should be. I'm not an Outlook expert (surprise), but I think my contact info may be lost. Remember that I said my original pst data file seemed to get corrupted and it cannot be opened anymore it seems. For some reason, when I did that unfortunate replacement of data files, my new data file didn't bring in any of my address book either. I'm open if you have any suggestions. Frank www.frankbright.com "Russ Valentine [MVP-Outlook]" wrote in message ... Here's how you create a new profile: http://support.microsoft.com/default...roduct=out2003 This "tech guy" mislead you. You should never copy an Outlook Data File into the default directory because there is a good chance you will overwrite a PST file. That won't hurt the PST file, but will corrupt the profile. If you simply copy the PST file to another location on your hard drive, then use Outlook's File Open command to open it, it will open and you will see your data. Never have I seen "nothing happen" if the file is copied and accessed properly. -- Russ Valentine [MVP-Outlook] "Brightbelt" wrote in message ... Hi Russ - Let me repeat: I have tried all along doing File Open Outlook Data File and nothing opens. Nothing happens. And I did save my pst to my hard drive, and I had been told by my tech guy at Best Buy that it was necessary to manually put this file where the file usually goes within the outlook program files. That's why it "replaced" my present pst. So what do you mean when you say "create a new Outlook profile" ? Does this mean to do a reinstall or repair reinstall ? I'm thinking that's my only choice left but I'm still open to ideas. Frank "Russ Valentine [MVP-Outlook]" wrote in message ... You keep adding more information. Why did you overwrite a PST file? That's a sure fire way to corrupt your Outlook profile. Please reread my post and do what I suggested. I said to copy the file from the CD to your hard drive and remove its read only attribute. Do _not_ overwrite another PST file. Then open the file in Outlook using File Open. You should probably also create a new Outlook profile since your current one is now corrupt. Once you open this file, you can then set it as your new default and configure the Outlook Address Book to display your Contacts by enabling your Contact Folder as an email address book in its properties. -- Russ Valentine [MVP-Outlook] "Brightbelt" wrote in message ... I'm not sure you understand (or whether I do for that matter). Now it seems the original Pst (the one I overwrote when I copied the one from the CD to the destination folder) will not open. I think it has my address book but I'm not sure. The main point is that right now all my contacts are GONE. I see nothing for my address book. When I try to open the address book, I get a window saying that there is a contacts folder in the address book which either cannot be opened, or it has been deleted. It tells me to consult Microsoft Help for information on how to delete the contacts folder within the address book. Why I would want to delete it is beyond me. All I know is that I had my address book and when I put in this new Pst (and overwrote the other one) my address book not only disappeared, but the original Pst file seems to have been rendered useless as a result. I appreciate anyone who will follow up with me on this,...Thanks,....Frank "Lanwench [MVP - Exchange]" ahoo.com wrote in message ... In , Brightbelt typed: Actually I thought so, but now I see I have no address book anymore. Nada. I do see that I have BOTH Outlook Data files (my original one and the newer one) in the destination folder I mentioned. Is there any way to get my address book back ? I could maybe reverse the data file situation back to the former file, but I don't know... I do appreciate your help - thanks for following thru,...Frank When you say 'address book' - do you mean, you can still see the contacts in the other PST file? If so, copy them to your 'real' PST file, and then make sure that folder has a tickmark next to "show this folder as an address book' in its properties. If that doesn't work, you may need to add the Outlook Address Book service to your profile. "Russ Valentine [MVP-Outlook]" wrote in message ... So are you OK now, or not? -- Russ Valentine [MVP-Outlook] "Brightbelt" wrote in message ... Thanks Russ for your help. I tried doing your first suggestion and got there ok as far as the menus and doing it, but it would not open the data file or bring in the new content for some reason. So I backed out and went in clean to ask it to open a data file and I was able to trace outlook's present folder location backwards. The destination folder for the files turned out to be the following: C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Outlook This turned out to be the same as setting my new file as a default, since all my present stuff got erased, but I expected that and was prepared. Thanks again, Russ, for your help,...Frank "Russ Valentine [MVP-Outlook]" wrote in message ... You should never import an Outlook Data file. You can not access an Outlook Data file if it is on a CD. Move the file to your hard drive, remove the read only attribute it acquired from being on a CD, then open it in Outlook using the File Open Outlook Data File... command. Or you can simply configure Outlook to use this file as its new default if you prefer: http://office.microsoft.com/en-us/as...771141033.aspx -- Russ Valentine [MVP-Outlook] "Brightbelt" wrote in message ... Hello - I'm on Win XP Pro sp2 and Outlook 2003 and I'm having to import Outlook 2003 files that have been saved manually onto a CD (meaning the tech guy navigated to where they were stored somewhere in the program folders and copied them from there to a CD). I tried seeing if Outlook 2003 had a "wizard" type way of importing these files but there's nothing to help me import anything from a CD. The file(s) I'm wanting to import manually just says 'Outlook' and has the red/blue/green/yellow 4 squares-type icon. The destination path below shows me a general Outlook icon like I see on my desktop, but not the same multi-colored icon: C:\Program Files\Microsoft Office\OFFICE11 But that may or may not be the right folder. I appreciate any help anyone could give me. This would save me from going back to the computer shop for help or from paying $200 + dollars. Many Thanks,...Frank |
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Thank you for your time Russ. I did a repair/reinstall and I've re-entered
most of my address book manually. I now think my contacts folder actually was there and I wasn't looking in the right place for it. Anyways, everything is now normal again as far as I can see. Thanks again,...Frank "Russ Valentine [MVP-Outlook]" wrote in message ... If this Personal Folders file has no Contacts Folder, then you do not have your original Outlook Data File. All default PST files contain a Contacts Folder. -- Russ Valentine [MVP-Outlook] "Brightbelt" wrote in message ... Ok, I have created the profile and it's good to be clean and fresh. But I see no separate 'Contacts' folder per se. I see that I can set my Address Book to keep data in my 'Contacts' Category, but somehow I don't think that's what you're talking about. You said I need to make my Contacts Folder the address book by going into the Contact Folder's Properties and checking that as a preference. Just in case there's any misunderstanding, I also don't see any 'Contacts' folder listed in the area of my Personal Folders, if by chance that's where it should be. I'm not an Outlook expert (surprise), but I think my contact info may be lost. Remember that I said my original pst data file seemed to get corrupted and it cannot be opened anymore it seems. For some reason, when I did that unfortunate replacement of data files, my new data file didn't bring in any of my address book either. I'm open if you have any suggestions. Frank www.frankbright.com "Russ Valentine [MVP-Outlook]" wrote in message ... Here's how you create a new profile: http://support.microsoft.com/default...roduct=out2003 This "tech guy" mislead you. You should never copy an Outlook Data File into the default directory because there is a good chance you will overwrite a PST file. That won't hurt the PST file, but will corrupt the profile. If you simply copy the PST file to another location on your hard drive, then use Outlook's File Open command to open it, it will open and you will see your data. Never have I seen "nothing happen" if the file is copied and accessed properly. -- Russ Valentine [MVP-Outlook] "Brightbelt" wrote in message ... Hi Russ - Let me repeat: I have tried all along doing File Open Outlook Data File and nothing opens. Nothing happens. And I did save my pst to my hard drive, and I had been told by my tech guy at Best Buy that it was necessary to manually put this file where the file usually goes within the outlook program files. That's why it "replaced" my present pst. So what do you mean when you say "create a new Outlook profile" ? Does this mean to do a reinstall or repair reinstall ? I'm thinking that's my only choice left but I'm still open to ideas. Frank "Russ Valentine [MVP-Outlook]" wrote in message ... You keep adding more information. Why did you overwrite a PST file? That's a sure fire way to corrupt your Outlook profile. Please reread my post and do what I suggested. I said to copy the file from the CD to your hard drive and remove its read only attribute. Do _not_ overwrite another PST file. Then open the file in Outlook using File Open. You should probably also create a new Outlook profile since your current one is now corrupt. Once you open this file, you can then set it as your new default and configure the Outlook Address Book to display your Contacts by enabling your Contact Folder as an email address book in its properties. -- Russ Valentine [MVP-Outlook] "Brightbelt" wrote in message ... I'm not sure you understand (or whether I do for that matter). Now it seems the original Pst (the one I overwrote when I copied the one from the CD to the destination folder) will not open. I think it has my address book but I'm not sure. The main point is that right now all my contacts are GONE. I see nothing for my address book. When I try to open the address book, I get a window saying that there is a contacts folder in the address book which either cannot be opened, or it has been deleted. It tells me to consult Microsoft Help for information on how to delete the contacts folder within the address book. Why I would want to delete it is beyond me. All I know is that I had my address book and when I put in this new Pst (and overwrote the other one) my address book not only disappeared, but the original Pst file seems to have been rendered useless as a result. I appreciate anyone who will follow up with me on this,...Thanks,....Frank "Lanwench [MVP - Exchange]" ahoo.com wrote in message ... In , Brightbelt typed: Actually I thought so, but now I see I have no address book anymore. Nada. I do see that I have BOTH Outlook Data files (my original one and the newer one) in the destination folder I mentioned. Is there any way to get my address book back ? I could maybe reverse the data file situation back to the former file, but I don't know... I do appreciate your help - thanks for following thru,...Frank When you say 'address book' - do you mean, you can still see the contacts in the other PST file? If so, copy them to your 'real' PST file, and then make sure that folder has a tickmark next to "show this folder as an address book' in its properties. If that doesn't work, you may need to add the Outlook Address Book service to your profile. "Russ Valentine [MVP-Outlook]" wrote in message ... So are you OK now, or not? -- Russ Valentine [MVP-Outlook] "Brightbelt" wrote in message ... Thanks Russ for your help. I tried doing your first suggestion and got there ok as far as the menus and doing it, but it would not open the data file or bring in the new content for some reason. So I backed out and went in clean to ask it to open a data file and I was able to trace outlook's present folder location backwards. The destination folder for the files turned out to be the following: C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Outlook This turned out to be the same as setting my new file as a default, since all my present stuff got erased, but I expected that and was prepared. Thanks again, Russ, for your help,...Frank "Russ Valentine [MVP-Outlook]" wrote in message ... You should never import an Outlook Data file. You can not access an Outlook Data file if it is on a CD. Move the file to your hard drive, remove the read only attribute it acquired from being on a CD, then open it in Outlook using the File Open Outlook Data File... command. Or you can simply configure Outlook to use this file as its new default if you prefer: http://office.microsoft.com/en-us/as...771141033.aspx -- Russ Valentine [MVP-Outlook] "Brightbelt" wrote in message ... Hello - I'm on Win XP Pro sp2 and Outlook 2003 and I'm having to import Outlook 2003 files that have been saved manually onto a CD (meaning the tech guy navigated to where they were stored somewhere in the program folders and copied them from there to a CD). I tried seeing if Outlook 2003 had a "wizard" type way of importing these files but there's nothing to help me import anything from a CD. The file(s) I'm wanting to import manually just says 'Outlook' and has the red/blue/green/yellow 4 squares-type icon. The destination path below shows me a general Outlook icon like I see on my desktop, but not the same multi-colored icon: C:\Program Files\Microsoft Office\OFFICE11 But that may or may not be the right folder. I appreciate any help anyone could give me. This would save me from going back to the computer shop for help or from paying $200 + dollars. Many Thanks,...Frank |
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On Sat, 4 Feb 2006 17:36:42 -0500, "Brightbelt"
wrote: Hello - I'm on Win XP Pro sp2 and Outlook 2003 and I'm having to import Outlook 2003 files that have been saved manually onto a CD (meaning the tech guy navigated to where they were stored somewhere in the program folders and copied them from there to a CD). I tried seeing if Outlook 2003 had a "wizard" type way of importing these files but there's nothing to help me import anything from a CD. The file(s) I'm wanting to import manually just says 'Outlook' and has the red/blue/green/yellow 4 squares-type icon. The destination path below shows me a general Outlook icon like I see on my desktop, but not the same multi-colored icon: I copy it to C:\windows, as in the following batch file, which I use every day: echo Copying files from Flash drive to Steve's desktop computer pause e: cd \ arj x -u -y j:asksam arj x -u -y j:inmagic arj x -u -y j:FHSTrans arj x -u -y j:rdffiles arj x -u -y j:asksam4 g: cd \ arj x -u -y j:Textfile arj x -u -y j:jotnote j: cd \legacy\data bac *.* e:\legacy\data cd \legacy\pictures bac *.* e:\legacy\pictures cd \ bac outlook.pst c:\windows bac *.hjt e:\Treepad pause exit -- Steve Hayes from Tshwane, South Africa http://www.geocities.com/Athens/7734/stevesig.htm E-mail - see web page, or parse: shayes at dunelm full stop org full stop uk |
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Brightbelt wrote:
I had been told by my tech guy at Best Buy that it was necessary to manually put this file where the file usually goes within the outlook program files. Your tech guy lied to you or doesn't know what he's talking about. -- Brian Tillman |
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I have read all this with great interest - having spent hours with similar
problems. Why does Microsoft have an Import facility that corrupts your profile and why don't they have a simple set of instructions (or tutorial) in Help to tell users how to back up and reload outlook files ? "Brian Tillman" wrote: Brightbelt wrote: I had been told by my tech guy at Best Buy that it was necessary to manually put this file where the file usually goes within the outlook program files. Your tech guy lied to you or doesn't know what he's talking about. -- Brian Tillman |
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