Missing mail after download
 

Am using Outlook 2007. I have two email accounts I check when I open
Outlook, A and B. I always receive email for 'A'. when I send an email from
A to B, I receive it OK in the inbox. It used to work fine.........

Now I've noticed I don't receive emails anymore for 'B'. On the Status Bar
during Send/Receive I'll see " receiving 1 of 9, 2 of 9", etc. as the mail is
downloaded, but I don't see any emails in the inbox.

I'm a new user so I could have done something dumb to mess it up. I have no
clue where to look for them in Outlook. (I log onto the ISP and see the
emails have been downloaded). I continue to receive all emails for 'A'

Thanks for any help you can offer.......

Kim

Missing mail after download
 

What happens if you use a Search Folder to locate mails received from
"Account B"? What folder do they appear in?

--
Milly Staples [MVP - Outlook]

ALWAYS post your Outlook version!
Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


"Kim" wrote in message
...
Am using Outlook 2007. I have two email accounts I check when I open
Outlook, A and B. I always receive email for 'A'. when I send an email
from
A to B, I receive it OK in the inbox. It used to work fine.........

Now I've noticed I don't receive emails anymore for 'B'. On the Status Bar
during Send/Receive I'll see " receiving 1 of 9, 2 of 9", etc. as the mail
is
downloaded, but I don't see any emails in the inbox.

I'm a new user so I could have done something dumb to mess it up. I have no
clue where to look for them in Outlook. (I log onto the ISP and see the
emails have been downloaded). I continue to receive all emails for 'A'

Thanks for any help you can offer.......

Kim

Missing mail after download
 

Hi Milly,

They don't appear in any folder. My search window shows "All Mail Items"
and nothing shows up. I've used the subject line and sender (gleaned from
ISP) for the search. I've also had the ISP resend messages already
sent........still no joy.

Kim

"Milly Staples [MVP - Outlook]" wrote:

What happens if you use a Search Folder to locate mails received from
"Account B"? What folder do they appear in?

--
Milly Staples [MVP - Outlook]

ALWAYS post your Outlook version!
Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


"Kim" wrote in message
...
Am using Outlook 2007. I have two email accounts I check when I open
Outlook, A and B. I always receive email for 'A'. when I send an email
from
A to B, I receive it OK in the inbox. It used to work fine.........

Now I've noticed I don't receive emails anymore for 'B'. On the Status Bar
during Send/Receive I'll see " receiving 1 of 9, 2 of 9", etc. as the mail
is
downloaded, but I don't see any emails in the inbox.

I'm a new user so I could have done something dumb to mess it up. I have no
clue where to look for them in Outlook. (I log onto the ISP and see the
emails have been downloaded). I continue to receive all emails for 'A'

Thanks for any help you can offer.......

Kim

Missing mail after download
 

forgot to mention.......the search option is set for "all folders".


"Milly Staples [MVP - Outlook]" wrote:

What happens if you use a Search Folder to locate mails received from
"Account B"? What folder do they appear in?

--
Milly Staples [MVP - Outlook]

ALWAYS post your Outlook version!
Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


"Kim" wrote in message
...
Am using Outlook 2007. I have two email accounts I check when I open
Outlook, A and B. I always receive email for 'A'. when I send an email
from
A to B, I receive it OK in the inbox. It used to work fine.........

Now I've noticed I don't receive emails anymore for 'B'. On the Status Bar
during Send/Receive I'll see " receiving 1 of 9, 2 of 9", etc. as the mail
is
downloaded, but I don't see any emails in the inbox.

I'm a new user so I could have done something dumb to mess it up. I have no
clue where to look for them in Outlook. (I log onto the ISP and see the
emails have been downloaded). I continue to receive all emails for 'A'

Thanks for any help you can offer.......

Kim

Missing mail after download
 

Do you have any rules set to run on mail from that account?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Kim asked:

| forgot to mention.......the search option is set for "all folders".
|
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| What happens if you use a Search Folder to locate mails received from
|| "Account B"? What folder do they appear in?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| ALWAYS post your Outlook version!
|| Post all replies to the group to keep the discussion intact.
|| How to ask a question: http://support.microsoft.com/KB/555375
||
||
|| "Kim" wrote in message
|| ...
|| Am using Outlook 2007. I have two email accounts I check when I open
|| Outlook, A and B. I always receive email for 'A'. when I send an
|| email from
|| A to B, I receive it OK in the inbox. It used to work fine.........
||
|| Now I've noticed I don't receive emails anymore for 'B'. On the
|| Status Bar during Send/Receive I'll see " receiving 1 of 9, 2 of 9",
|| etc. as the mail is
|| downloaded, but I don't see any emails in the inbox.
||
|| I'm a new user so I could have done something dumb to mess it up. I
|| have no clue where to look for them in Outlook. (I log onto the ISP
|| and see the emails have been downloaded). I continue to receive all
|| emails for 'A'
||
|| Thanks for any help you can offer.......
||
|| Kim

Missing mail after download
 

Not that I'm aware of, or remember seting. Under ToolsRules and Alerts
there is only one "Clear categories on mail". The account settings for both
accounts are identical (except for name).

Kim

"Milly Staples [MVP - Outlook]" wrote:

Do you have any rules set to run on mail from that account?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Kim asked:

| forgot to mention.......the search option is set for "all folders".
|
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| What happens if you use a Search Folder to locate mails received from
|| "Account B"? What folder do they appear in?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| ALWAYS post your Outlook version!
|| Post all replies to the group to keep the discussion intact.
|| How to ask a question: http://support.microsoft.com/KB/555375
||
||
|| "Kim" wrote in message
|| ...
|| Am using Outlook 2007. I have two email accounts I check when I open
|| Outlook, A and B. I always receive email for 'A'. when I send an
|| email from
|| A to B, I receive it OK in the inbox. It used to work fine.........
||
|| Now I've noticed I don't receive emails anymore for 'B'. On the
|| Status Bar during Send/Receive I'll see " receiving 1 of 9, 2 of 9",
|| etc. as the mail is
|| downloaded, but I don't see any emails in the inbox.
||
|| I'm a new user so I could have done something dumb to mess it up. I
|| have no clue where to look for them in Outlook. (I log onto the ISP
|| and see the emails have been downloaded). I continue to receive all
|| emails for 'A'
||
|| Thanks for any help you can offer.......
||
|| Kim