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-   -   Outlook Wont Open (http://www.outlookbanter.com/outlook-general-queries/95173-outlook-wont-open.html)

J September 22nd 09 12:41 PM

Outlook Wont Open
 
Outlook does not open on my PC. I am running Vista OS and have Office 2007
installed.

When I try to open Outlook the icon displays in the system tray and shows as
an open program in task manager but will not pop up and display at all so I
cant access my emails.

Rebooting and ending the program in task manager doesnt make any difference.

Please help.

Vince Averello September 22nd 09 01:14 PM

Outlook Wont Open
 
If you double click the icon in the system tray, does Outlook pop up?

"J" wrote in message
...
Outlook does not open on my PC. I am running Vista OS and have Office
2007
installed.

When I try to open Outlook the icon displays in the system tray and shows
as
an open program in task manager but will not pop up and display at all so
I
cant access my emails.

Rebooting and ending the program in task manager doesnt make any
difference.

Please help.



J September 22nd 09 03:16 PM

Outlook Wont Open
 
Hi Vince

No it doesnt pop up at all, it displays on the system tray but wont expand
to view outlook.

J

"Vince Averello" wrote:

If you double click the icon in the system tray, does Outlook pop up?

"J" wrote in message
...
Outlook does not open on my PC. I am running Vista OS and have Office
2007
installed.

When I try to open Outlook the icon displays in the system tray and shows
as
an open program in task manager but will not pop up and display at all so
I
cant access my emails.

Rebooting and ending the program in task manager doesnt make any
difference.

Please help.




J September 22nd 09 03:17 PM

Outlook Wont Open
 


"J" wrote:

Outlook does not open on my PC. I am running Vista OS and have Office 2007
installed.

When I try to open Outlook the icon displays in the system tray and shows as
an open program in task manager but will not pop up and display at all so I
cant access my emails.

Rebooting and ending the program in task manager doesnt make any difference.

Please help.


Kathleen Orland[_2_] September 22nd 09 03:27 PM

Outlook Wont Open
 
Was your Outlook PST created in a much earlier version of Outlook, say 2002
or older? Can you verify that Outlook closes properly and does not continue
to run in the Task Manager Processes after you have closed it? Have you
tried opening Outlook in safe mode? Start Start Search outlook.exe /safe
(note the space between outlook.exe and /safe).

Have you read the troubleshooting steps listed he
http://www.howto-outlook.com/faq/outlookdoesntstart.htm



"J" wrote in message
...


"J" wrote:

Outlook does not open on my PC. I am running Vista OS and have Office

2007
installed.

When I try to open Outlook the icon displays in the system tray and

shows as
an open program in task manager but will not pop up and display at all

so I
cant access my emails.

Rebooting and ending the program in task manager doesnt make any

difference.

Please help.




J September 22nd 09 03:54 PM

Outlook Wont Open
 


"Kathleen Orland" wrote:

Was your Outlook PST created in a much earlier version of Outlook, say 2002
or older? Can you verify that Outlook closes properly and does not continue
to run in the Task Manager Processes after you have closed it? Have you
tried opening Outlook in safe mode? Start Start Search outlook.exe /safe
(note the space between outlook.exe and /safe).

Have you read the troubleshooting steps listed he
http://www.howto-outlook.com/faq/outlookdoesntstart.htm



"J" wrote in message
...


"J" wrote:

Outlook does not open on my PC. I am running Vista OS and have Office

2007
installed.

When I try to open Outlook the icon displays in the system tray and

shows as
an open program in task manager but will not pop up and display at all

so I
cant access my emails.

Rebooting and ending the program in task manager doesnt make any

difference.

Please help.




Hi Kathleen

My local profile was created in Vista as this is a new PC. Although it is
an Exchange account that has been valid for many years.

I have tried to Run Outlook in safe mode but it does not work.

When Outlook is visable in the system tray it is running a process. The
only way I can exit the process is through Task Manager or by shutting down
my PC. Outlook doesnt work on reboot.

J

Kathleen Orland[_2_] September 22nd 09 04:07 PM

Outlook Wont Open
 
If this is an Exchange account, have you had your Exchange Admin or Systems
Admin have a look at it?


"J" wrote in message
...


"Kathleen Orland" wrote:

Was your Outlook PST created in a much earlier version of Outlook, say

2002
or older? Can you verify that Outlook closes properly and does not

continue
to run in the Task Manager Processes after you have closed it? Have

you
tried opening Outlook in safe mode? Start Start Search outlook.exe

/safe
(note the space between outlook.exe and /safe).

Have you read the troubleshooting steps listed he
http://www.howto-outlook.com/faq/outlookdoesntstart.htm



"J" wrote in message
...


"J" wrote:

Outlook does not open on my PC. I am running Vista OS and have

Office
2007
installed.

When I try to open Outlook the icon displays in the system tray and

shows as
an open program in task manager but will not pop up and display at

all
so I
cant access my emails.

Rebooting and ending the program in task manager doesnt make any

difference.

Please help.




Hi Kathleen

My local profile was created in Vista as this is a new PC. Although it is
an Exchange account that has been valid for many years.

I have tried to Run Outlook in safe mode but it does not work.

When Outlook is visable in the system tray it is running a process. The
only way I can exit the process is through Task Manager or by shutting

down
my PC. Outlook doesnt work on reboot.

J




Ken Blake, MVP September 22nd 09 09:49 PM

Outlook Wont Open
 
On Tue, 22 Sep 2009 03:41:01 -0700, J
wrote:

Outlook does not open on my PC. I am running Vista OS and have Office 2007
installed.

When I try to open Outlook the icon displays in the system tray and shows as
an open program in task manager but will not pop up and display at all so I
cant access my emails.

Rebooting and ending the program in task manager doesnt make any difference.



Will it run Maximized if you choose that option on the Task Bar icon,
rather than "Restore"? If so, do the following:

1. Make sure it's not running Maximized.

2. Right-click the Outlook icon on the task bar and then type "M" for
Move.

3. Use the arrow keys to move left or down. Once you start using the
arrow keys the mouse will work, and you can use the mouse to move the
window into view.

4. If that didn't work, the window is probably set to a 0x0 size.
Right click on the icon again, but this time, type "S" for Size. Use
the arrow keys, then the mouse as before to resize it.


--
Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003
Please Reply to the Newsgroup

Brian Tillman [MVP - Outlook] September 23rd 09 01:41 PM

Outlook Wont Open
 
"J" wrote in message
...

When Outlook is visable in the system tray it is running a process. The
only way I can exit the process is through Task Manager or by shutting down
my PC. Outlook doesnt work on reboot.


Stop Outlook in Task Manager, then try deleting the file outcmd.dat in the
(usually hidden) folder
%AppData%\Microsoft\Outlook. Does that make a difference?
--
Brian Tillman [MVP-Outlook]


J September 23rd 09 03:17 PM

Outlook Wont Open
 


"Ken Blake, MVP" wrote:

On Tue, 22 Sep 2009 03:41:01 -0700, J
wrote:

Outlook does not open on my PC. I am running Vista OS and have Office 2007
installed.

When I try to open Outlook the icon displays in the system tray and shows as
an open program in task manager but will not pop up and display at all so I
cant access my emails.

Rebooting and ending the program in task manager doesnt make any difference.



Will it run Maximized if you choose that option on the Task Bar icon,
rather than "Restore"? If so, do the following:

1. Make sure it's not running Maximized.

2. Right-click the Outlook icon on the task bar and then type "M" for
Move.

3. Use the arrow keys to move left or down. Once you start using the
arrow keys the mouse will work, and you can use the mouse to move the
window into view.

4. If that didn't work, the window is probably set to a 0x0 size.
Right click on the icon again, but this time, type "S" for Size. Use
the arrow keys, then the mouse as before to resize it.


--
Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003
Please Reply to the Newsgroup

Hi Ken

Unfortunately there is no response to the right click and M or the right
click and S commands

J


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