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#11
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On Tue, 17 Nov 2009 00:16:19 -0500, "Gene L."
wrote: Diane: I am sorry but I do not have a pdf document either in the document folders or anywhere else on the hard drive. I have looked everywhere but could not locate one. Two easy choices: 1. Right-click on the one you received as an e-mail attachment, save it, then use that. 2. Do a Google or Bing search for one (any one; its contents don't matter) and download it, Diane Poremsky [MVP]" wrote in message ... Find a PDF on your hard drive - if you have one in your documents folder, select it, otherwise find one on the hard drive. Right click and choose open with, then select adobe reader as the program. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com/ Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Poll: What version of Outlook do you use? http://forums.slipstick.com/showthread.php?t=27072 "Gene L." wrote in message ... "Ken Blake, MVP" wrote in message ... On Mon, 16 Nov 2009 17:41:34 -0500, "Gene L." wrote: I recently received an E-Mail with a pdf file attachment. When I try to open it, I get a dialog box telling me "This file does not have a program associated with it. Create an Association in the Set Association Control Panel". I am using Microsoft Office 2007 Outlook and I do not see any "Set Association Control Panel". I do have Adobe Reader 9 installed but that does not seem to be the answer. Can I get some direction on this one? Go to My Computer and navigate to *any* pdf file. Right-click on it, and choose "Open with." Choose Adobe Reader from the list, and check the box "Always use this program..." That creates the association. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup Ken: I appreciate your response but I did not mention that I am using Windows Vista and I do not see any "My Computer" to go to. Can you tell me what the equivalent selection would be in Vista? Thanks for your patience. Gene -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup |
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"Ken Blake, MVP" wrote in message
... On Mon, 16 Nov 2009 20:35:05 -0500, "Gene L." wrote: "Ken Blake, MVP" wrote in message ... On Mon, 16 Nov 2009 17:41:34 -0500, "Gene L." wrote: I recently received an E-Mail with a pdf file attachment. When I try to open it, I get a dialog box telling me "This file does not have a program associated with it. Create an Association in the Set Association Control Panel". I am using Microsoft Office 2007 Outlook and I do not see any "Set Association Control Panel". I do have Adobe Reader 9 installed but that does not seem to be the answer. Can I get some direction on this one? Go to My Computer and navigate to *any* pdf file. Right-click on it, and choose "Open with." Choose Adobe Reader from the list, and check the box "Always use this program..." That creates the association. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup Ken: I appreciate your response but I did not mention that I am using Windows Vista and I do not see any "My Computer" to go to. Can you tell me what the equivalent selection would be in Vista? Just "Computer" instead of "My Computer," but it's the same thing. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup Am I going crazy or what? I do not see any option to "navigate" to anything under my "computer". Perhaps I just do not understand these ultra brief responses. |
#13
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![]() "Gene L." wrote in message ... "Ken Blake, MVP" wrote in message ... On Mon, 16 Nov 2009 20:35:05 -0500, "Gene L." wrote: "Ken Blake, MVP" wrote in message ... On Mon, 16 Nov 2009 17:41:34 -0500, "Gene L." wrote: I recently received an E-Mail with a pdf file attachment. When I try to open it, I get a dialog box telling me "This file does not have a program associated with it. Create an Association in the Set Association Control Panel". I am using Microsoft Office 2007 Outlook and I do not see any "Set Association Control Panel". I do have Adobe Reader 9 installed but that does not seem to be the answer. Can I get some direction on this one? Go to My Computer and navigate to *any* pdf file. Right-click on it, and choose "Open with." Choose Adobe Reader from the list, and check the box "Always use this program..." That creates the association. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup Ken: I appreciate your response but I did not mention that I am using Windows Vista and I do not see any "My Computer" to go to. Can you tell me what the equivalent selection would be in Vista? Just "Computer" instead of "My Computer," but it's the same thing. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup Am I going crazy or what? I do not see any option to "navigate" to anything under my "computer". Perhaps I just do not understand these ultra brief responses. Just lurking here and was wondering if you have the Adobe Reader program installed on your computer? If not you can find it he http://get.adobe.com/reader/ or another free one that is not as large of a file: http://download.cnet.com/Foxit-Reade...-10313206.html |
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To Lobo:
Yes I do. It is Adobe Reader 9.2 (Which I downloaded without charge). As far as the pdf document is concerned, I had the originator send me a hard copy in the mail so it is no longer a problem. Thanks, however, for the interest. Gene "lobo" wrote in message ... "Gene L." wrote in message ... "Ken Blake, MVP" wrote in message ... On Mon, 16 Nov 2009 20:35:05 -0500, "Gene L." wrote: "Ken Blake, MVP" wrote in message ... On Mon, 16 Nov 2009 17:41:34 -0500, "Gene L." wrote: I recently received an E-Mail with a pdf file attachment. When I try to open it, I get a dialog box telling me "This file does not have a program associated with it. Create an Association in the Set Association Control Panel". I am using Microsoft Office 2007 Outlook and I do not see any "Set Association Control Panel". I do have Adobe Reader 9 installed but that does not seem to be the answer. Can I get some direction on this one? Go to My Computer and navigate to *any* pdf file. Right-click on it, and choose "Open with." Choose Adobe Reader from the list, and check the box "Always use this program..." That creates the association. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup Ken: I appreciate your response but I did not mention that I am using Windows Vista and I do not see any "My Computer" to go to. Can you tell me what the equivalent selection would be in Vista? Just "Computer" instead of "My Computer," but it's the same thing. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup Am I going crazy or what? I do not see any option to "navigate" to anything under my "computer". Perhaps I just do not understand these ultra brief responses. Just lurking here and was wondering if you have the Adobe Reader program installed on your computer? If not you can find it he http://get.adobe.com/reader/ or another free one that is not as large of a file: http://download.cnet.com/Foxit-Reade...-10313206.html |
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On Tue, 17 Nov 2009 10:16:11 -0500, "Gene L."
wrote: "Ken Blake, MVP" wrote in message ... On Mon, 16 Nov 2009 20:35:05 -0500, "Gene L." wrote: "Ken Blake, MVP" wrote in message ... On Mon, 16 Nov 2009 17:41:34 -0500, "Gene L." wrote: I recently received an E-Mail with a pdf file attachment. When I try to open it, I get a dialog box telling me "This file does not have a program associated with it. Create an Association in the Set Association Control Panel". I am using Microsoft Office 2007 Outlook and I do not see any "Set Association Control Panel". I do have Adobe Reader 9 installed but that does not seem to be the answer. Can I get some direction on this one? Go to My Computer and navigate to *any* pdf file. Right-click on it, and choose "Open with." Choose Adobe Reader from the list, and check the box "Always use this program..." That creates the association. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup Ken: I appreciate your response but I did not mention that I am using Windows Vista and I do not see any "My Computer" to go to. Can you tell me what the equivalent selection would be in Vista? Just "Computer" instead of "My Computer," but it's the same thing. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup Am I going crazy or what? I do not see any option to "navigate" to anything under my "computer". Perhaps I just do not understand these ultra brief responses. "Navigate" is not a word you will see in Windows. All I mean is that once you are in the "Computer" Windows, change folders as you find necessary to get you to a place where there is a pdf file. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup |
#16
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Hello Gene
The PDF file association is a function of Windows and not Outlook. To test this, can you save your PDF file to your desktop and open it? If you still see the same error, here are the steps to follow: Open Windows Explorer. To do this, you can get there a couple of different ways. Right click on the My Computer icon if it's located on your desktop. If it isn't, click on the Start button. In the menu that comes up, do you see it located there? Scroll to it and right-click on it. If you can't find it there (it should be if you're using Windows XP or higher), then you can right-click on the Start button and select Explore from the menu that comes up. In the Windows Explorer window, click on Tools Folder Options (not sure if this is listed the same in Vista, I don't have a Vista PC handy). In the Folder Options box that comes up, click on the tab labelled File Types. Scroll to file extension PDF and set it to open with Adobe Reader. Click OK and then OK again. Close Windows Explorer. Try to open the PDF again. It should work this time. You can also try opening it from the attachment in Outlook email. If it still doesn't work in Outlook, it's possible that your cache is full. This normally occurs when you get lots of the same attachments. If you open the attachments and keep them open, but close the email, you end up with items in your cache. If your cache gets full, you can't open that particular type of attachment anymore. There is a solution for that. http://www.howto-outlook.com/faq/securetemp.htm If you run into problems, please post back. Good luck! "Gene L." wrote in message ... To Lobo: Yes I do. It is Adobe Reader 9.2 (Which I downloaded without charge). As far as the pdf document is concerned, I had the originator send me a hard copy in the mail so it is no longer a problem. Thanks, however, for the interest. Gene "lobo" wrote in message ... "Gene L." wrote in message ... "Ken Blake, MVP" wrote in message ... On Mon, 16 Nov 2009 20:35:05 -0500, "Gene L." wrote: "Ken Blake, MVP" wrote in message ... On Mon, 16 Nov 2009 17:41:34 -0500, "Gene L." wrote: I recently received an E-Mail with a pdf file attachment. When I try to open it, I get a dialog box telling me "This file does not have a program associated with it. Create an Association in the Set Association Control Panel". I am using Microsoft Office 2007 Outlook and I do not see any "Set Association Control Panel". I do have Adobe Reader 9 installed but that does not seem to be the answer. Can I get some direction on this one? Go to My Computer and navigate to *any* pdf file. Right-click on it, and choose "Open with." Choose Adobe Reader from the list, and check the box "Always use this program..." That creates the association. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup Ken: I appreciate your response but I did not mention that I am using Windows Vista and I do not see any "My Computer" to go to. Can you tell me what the equivalent selection would be in Vista? Just "Computer" instead of "My Computer," but it's the same thing. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup Am I going crazy or what? I do not see any option to "navigate" to anything under my "computer". Perhaps I just do not understand these ultra brief responses. Just lurking here and was wondering if you have the Adobe Reader program installed on your computer? If not you can find it he http://get.adobe.com/reader/ or another free one that is not as large of a file: http://download.cnet.com/Foxit-Reade...-10313206.html |
#17
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Kathleen:
Thanks for taking the time to send me this detailed approach. I will try it this afternoon and let you know if I can follow instructions (which, I suspect) is a big part of my problem. Gene L. "Kathleen Orland" wrote in message ... Hello Gene The PDF file association is a function of Windows and not Outlook. To test this, can you save your PDF file to your desktop and open it? If you still see the same error, here are the steps to follow: Open Windows Explorer. To do this, you can get there a couple of different ways. Right click on the My Computer icon if it's located on your desktop. If it isn't, click on the Start button. In the menu that comes up, do you see it located there? Scroll to it and right-click on it. If you can't find it there (it should be if you're using Windows XP or higher), then you can right-click on the Start button and select Explore from the menu that comes up. In the Windows Explorer window, click on Tools Folder Options (not sure if this is listed the same in Vista, I don't have a Vista PC handy). In the Folder Options box that comes up, click on the tab labelled File Types. Scroll to file extension PDF and set it to open with Adobe Reader. Click OK and then OK again. Close Windows Explorer. Try to open the PDF again. It should work this time. You can also try opening it from the attachment in Outlook email. If it still doesn't work in Outlook, it's possible that your cache is full. This normally occurs when you get lots of the same attachments. If you open the attachments and keep them open, but close the email, you end up with items in your cache. If your cache gets full, you can't open that particular type of attachment anymore. There is a solution for that. http://www.howto-outlook.com/faq/securetemp.htm If you run into problems, please post back. Good luck! "Gene L." wrote in message ... To Lobo: Yes I do. It is Adobe Reader 9.2 (Which I downloaded without charge). As far as the pdf document is concerned, I had the originator send me a hard copy in the mail so it is no longer a problem. Thanks, however, for the interest. Gene "lobo" wrote in message ... "Gene L." wrote in message ... "Ken Blake, MVP" wrote in message ... On Mon, 16 Nov 2009 20:35:05 -0500, "Gene L." wrote: "Ken Blake, MVP" wrote in message ... On Mon, 16 Nov 2009 17:41:34 -0500, "Gene L." wrote: I recently received an E-Mail with a pdf file attachment. When I try to open it, I get a dialog box telling me "This file does not have a program associated with it. Create an Association in the Set Association Control Panel". I am using Microsoft Office 2007 Outlook and I do not see any "Set Association Control Panel". I do have Adobe Reader 9 installed but that does not seem to be the answer. Can I get some direction on this one? Go to My Computer and navigate to *any* pdf file. Right-click on it, and choose "Open with." Choose Adobe Reader from the list, and check the box "Always use this program..." That creates the association. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup Ken: I appreciate your response but I did not mention that I am using Windows Vista and I do not see any "My Computer" to go to. Can you tell me what the equivalent selection would be in Vista? Just "Computer" instead of "My Computer," but it's the same thing. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup Am I going crazy or what? I do not see any option to "navigate" to anything under my "computer". Perhaps I just do not understand these ultra brief responses. Just lurking here and was wondering if you have the Adobe Reader program installed on your computer? If not you can find it he http://get.adobe.com/reader/ or another free one that is not as large of a file: http://download.cnet.com/Foxit-Reade...-10313206.html |
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