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#1
January 19th 10, 04:34 PM
posted to microsoft.public.outlook
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Deleting items in the Inbox
My boss runs Windows 7 ultimate with Outlook 2007 Enterprise Edition.
Sometime when she deletes emails from her Inbox with the delete key, sometimes the email doesn't appear to delete, yet a new one appears above or below it. As soon as she re-sorts, it's fine, that email deletes. It almost looks like a video driver issue, but the laptop has all the latest drivers. The problem is much worse with the Preview Paine enabled. She has only about 1300 emails in her Inbox. I rebuilt her profile with a new PST, repaired Office, Windows update, etc... Anyone seen this before...? Any ideas how to fix...? Thanks, Tom... 
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#2
January 19th 10, 04:44 PM
posted to microsoft.public.outlook
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Deleting items in the Inbox
Does it still show when she minimizes Outlook to the Taskbar and then
maximizes it again? In that case, it really is a refreshing issue that needs to be looked into. Can you reproduce this behavior in Outlook Safe Mode? Start- type; outlook.exe /safe Which mail account type are you using? -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "TK" wrote in message ... My boss runs Windows 7 ultimate with Outlook 2007 Enterprise Edition. Sometime when she deletes emails from her Inbox with the delete key, sometimes the email doesn't appear to delete, yet a new one appears above or below it. As soon as she re-sorts, it's fine, that email deletes. It almost looks like a video driver issue, but the laptop has all the latest drivers. The problem is much worse with the Preview Paine enabled. She has only about 1300 emails in her Inbox. I rebuilt her profile with a new PST, repaired Office, Windows update, etc... Anyone seen this before...? Any ideas how to fix...? Thanks, Tom...
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#3
January 19th 10, 04:57 PM
posted to microsoft.public.outlook
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Deleting items in the Inbox
I will 1st test outlook.exe /safe
I will check about the minimize issue Exchange account type on Exchange 2K3 Thanks, Tom... "Roady [MVP]" t wrote in message ... Does it still show when she minimizes Outlook to the Taskbar and then maximizes it again? In that case, it really is a refreshing issue that needs to be looked into. Can you reproduce this behavior in Outlook Safe Mode? Start- type; Which mail account type are you using? -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "TK" wrote in message ... My boss runs Windows 7 ultimate with Outlook 2007 Enterprise Edition. Sometime when she deletes emails from her Inbox with the delete key, sometimes the email doesn't appear to delete, yet a new one appears above or below it. As soon as she re-sorts, it's fine, that email deletes. It almost looks like a video driver issue, but the laptop has all the latest drivers. The problem is much worse with the Preview Paine enabled. She has only about 1300 emails in her Inbox. I rebuilt her profile with a new PST, repaired Office, Windows update, etc... Anyone seen this before...? Any ideas how to fix...? Thanks, Tom...
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#4
January 19th 10, 06:52 PM
posted to microsoft.public.outlook
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Deleting items in the Inbox
I have an update...
1st of all, OL is in cached mode. Outlook /safe does NOT fix it. If I minimize/maximize Outlook, or press F5, it doesn't update the Inbox. NOTE, she just read a message, it stayed bolded and envelope closed for over a minute. Then I press Drafts-then Inbox, and it updates immediately... This is telling me the Inbox isn't being updated unless forced... Any Ideas...??? Tom... "TK" wrote in message ... I will 1st test outlook.exe /safe I will check about the minimize issue Exchange account type on Exchange 2K3 Thanks, Tom... "Roady [MVP]" t wrote in message ... Does it still show when she minimizes Outlook to the Taskbar and then maximizes it again? In that case, it really is a refreshing issue that needs to be looked into. Can you reproduce this behavior in Outlook Safe Mode? Start- type; Which mail account type are you using? -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "TK" wrote in message ... My boss runs Windows 7 ultimate with Outlook 2007 Enterprise Edition. Sometime when she deletes emails from her Inbox with the delete key, sometimes the email doesn't appear to delete, yet a new one appears above or below it. As soon as she re-sorts, it's fine, that email deletes. It almost looks like a video driver issue, but the laptop has all the latest drivers. The problem is much worse with the Preview Paine enabled. She has only about 1300 emails in her Inbox. I rebuilt her profile with a new PST, repaired Office, Windows update, etc... Anyone seen this before...? Any ideas how to fix...? Thanks, Tom...
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#5
January 19th 10, 11:32 PM
posted to microsoft.public.outlook
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Deleting items in the Inbox
In that case it is probably caused by the firewall blocking UDP traffic
between Outlook and the Exchange server. -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "TK" wrote in message ... I have an update... 1st of all, OL is in cached mode. Outlook /safe does NOT fix it. If I minimize/maximize Outlook, or press F5, it doesn't update the Inbox. NOTE, she just read a message, it stayed bolded and envelope closed for over a minute. Then I press Drafts-then Inbox, and it updates immediately... This is telling me the Inbox isn't being updated unless forced... Any Ideas...??? Tom... "TK" wrote in message ... I will 1st test outlook.exe /safe I will check about the minimize issue Exchange account type on Exchange 2K3 Thanks, Tom... "Roady [MVP]" t wrote in message ... Does it still show when she minimizes Outlook to the Taskbar and then maximizes it again? In that case, it really is a refreshing issue that needs to be looked into. Can you reproduce this behavior in Outlook Safe Mode? Start- type; Which mail account type are you using? -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "TK" wrote in message ... My boss runs Windows 7 ultimate with Outlook 2007 Enterprise Edition. Sometime when she deletes emails from her Inbox with the delete key, sometimes the email doesn't appear to delete, yet a new one appears above or below it. As soon as she re-sorts, it's fine, that email deletes. It almost looks like a video driver issue, but the laptop has all the latest drivers. The problem is much worse with the Preview Paine enabled. She has only about 1300 emails in her Inbox. I rebuilt her profile with a new PST, repaired Office, Windows update, etc... Anyone seen this before...? Any ideas how to fix...? Thanks, Tom...
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#6
January 20th 10, 08:20 PM
posted to microsoft.public.outlook
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Deleting items in the Inbox
Outlook is allowed to pass through the MS firewall...
"Roady [MVP]" t wrote in message ... In that case it is probably caused by the firewall blocking UDP traffic between Outlook and the Exchange server. -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "TK" wrote in message ... I have an update... 1st of all, OL is in cached mode. Outlook /safe does NOT fix it. If I minimize/maximize Outlook, or press F5, it doesn't update the Inbox. NOTE, she just read a message, it stayed bolded and envelope closed for over a minute. Then I press Drafts-then Inbox, and it updates immediately... This is telling me the Inbox isn't being updated unless forced... Any Ideas...??? Tom... "TK" wrote in message ... I will 1st test outlook.exe /safe I will check about the minimize issue Exchange account type on Exchange 2K3 Thanks, Tom... "Roady [MVP]" t wrote in message ... Does it still show when she minimizes Outlook to the Taskbar and then maximizes it again? In that case, it really is a refreshing issue that needs to be looked into. Can you reproduce this behavior in Outlook Safe Mode? Start- type; Which mail account type are you using? -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "TK" wrote in message ... My boss runs Windows 7 ultimate with Outlook 2007 Enterprise Edition. Sometime when she deletes emails from her Inbox with the delete key, sometimes the email doesn't appear to delete, yet a new one appears above or below it. As soon as she re-sorts, it's fine, that email deletes. It almost looks like a video driver issue, but the laptop has all the latest drivers. The problem is much worse with the Preview Paine enabled. She has only about 1300 emails in her Inbox. I rebuilt her profile with a new PST, repaired Office, Windows update, etc... Anyone seen this before...? Any ideas how to fix...? Thanks, Tom...
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