why are my received messages not correctly formatted?
 

I have a new installation of Office 2003 Student Edition on an eMachine
computer. Since installing Outlook 2003, messages that I receive sometimes
display with extra characters (like "=20" where carriage returns would
normally appear). I assume I have a setting incorrectly set, but I have
searched high and low and have no idea what I could change. A related
problem is that I am gettting messages twice in the same email: once in plain
text (sometimes with those pesky "=20" interspersed), followed by the same
message with the HTML code printed out in plain text.

I also sometimes incorrectly receive attachments, in the same way; instead
of an attachment being there, I will have ASCII characters that appear to be
the attachment in the body of the message (following an annotation that says
"part __ of __, attachment type: _____"). Good godomighty! Frustrating.
Can anyone help? Thanks!

why are my received messages not correctly formatted?
 

Chip wrote:

I have a new installation of Office 2003 Student Edition on an
eMachine computer. Since installing Outlook 2003, messages that I
receive sometimes display with extra characters (like "=20" where
carriage returns would normally appear). I assume I have a setting
incorrectly set, but I have searched high and low and have no idea
what I could change. A related problem is that I am gettting
messages twice in the same email: once in plain text (sometimes with
those pesky "=20" interspersed), followed by the same message with
the HTML code printed out in plain text.

The messages you are receiving are malformed enough that Outlook isn't
properly recognizing the quoted-printable MIME encoding. The =20 string
signifies a space character and is properly interpreted as such if the
message is properly formed.
--
Brian Tillman

why are my received messages not correctly formatted?
 

The folks from whom I am receiving these messages are folks I have been
coreesponding with for years. Outlook Express didn't have this problem; this
only appeared when I ported my accoutns from OLE2000 to Outlook 2003. Seems
like this would nbe a configuration problem on my end, assuming that all
these correspondents didn't simultaneously change *their* configurations.

Thanks, Brian!

"Brian Tillman" wrote:

Chip wrote:

I have a new installation of Office 2003 Student Edition on an
eMachine computer. Since installing Outlook 2003, messages that I
receive sometimes display with extra characters (like "=20" where
carriage returns would normally appear). I assume I have a setting
incorrectly set, but I have searched high and low and have no idea
what I could change. A related problem is that I am gettting
messages twice in the same email: once in plain text (sometimes with
those pesky "=20" interspersed), followed by the same message with
the HTML code printed out in plain text.

The messages you are receiving are malformed enough that Outlook isn't
properly recognizing the quoted-printable MIME encoding. The =20 string
signifies a space character and is properly interpreted as such if the
message is properly formed.
--
Brian Tillman

why are my received messages not correctly formatted?
 

Chip wrote:

The folks from whom I am receiving these messages are folks I have
been coreesponding with for years. Outlook Express didn't have this
problem; this only appeared when I ported my accoutns from OLE2000 to
Outlook 2003. Seems like this would nbe a configuration problem on
my end, assuming that all these correspondents didn't simultaneously
change *their* configurations.

Outlook Express is more forgiving of malformed MIME encoding than is
Outlook, in my experience. Is there any way to post the headers of the
message so if something is unusual, someone could tell?
--
Brian Tillman