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#1
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I had outlook 2003 set up on my computer with 2 pst files to archive my older
mail to. When I upgraded to 2007 it now locks up when I try and open the program. If I remove my pst archives then it runs without a problem. Anyone else had similar issues? |
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#2
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No.
Why would you "upgrade" to a beta? State more clearly what you did to migrate your Outlook data to a beta installation. -- Russ Valentine [MVP-Outlook] "Brent Mills" wrote in message ... I had outlook 2003 set up on my computer with 2 pst files to archive my older mail to. When I upgraded to 2007 it now locks up when I try and open the program. If I remove my pst archives then it runs without a problem. Anyone else had similar issues? |
#3
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Are these .pst files both on your local hard drive?
Can you try setting up a completely new mail profile? -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "Brent Mills" wrote in message ... I had outlook 2003 set up on my computer with 2 pst files to archive my older mail to. When I upgraded to 2007 it now locks up when I try and open the program. If I remove my pst archives then it runs without a problem. Anyone else had similar issues? |
#4
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I had 2003 on my machine and the only choice it gave me was to upgrade. It
migrated all my settings and data files itself. This is actually the beta 2 that was posted to msdn yesterday so I don't know if this is a new ability. "Russ Valentine [MVP-Outlook]" wrote: No. Why would you "upgrade" to a beta? State more clearly what you did to migrate your Outlook data to a beta installation. -- Russ Valentine [MVP-Outlook] "Brent Mills" wrote in message ... I had outlook 2003 set up on my computer with 2 pst files to archive my older mail to. When I upgraded to 2007 it now locks up when I try and open the program. If I remove my pst archives then it runs without a problem. Anyone else had similar issues? |
#5
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I just installed the Office Pro 2007 Beta today on 2 different computers, and
had this same exact problem. This is the new Beta 2 download that was just released yesterday. The exact scenario I performed under: Both systems had Office 2003 Pro installed with all features except language settings. All Office 2003 updates were installed. I installed Office 2007 Beta and told it to keep my previous version of Office. It said it would uninstall Outlook 2003 no matter what, so I said OK. After the install completed, every Office 2007 program seemed to work fine... except Outlook. When I tried to launch Outlook 2007, it would get to the point where it said "Migrating email settings" or something close to that, and then it would just hang. Both of these computers are setup through an Exchange 2003 server (2 separate servers, same version of Exchange and Windows SBS 2003). Outlook 2007 froze in the exact same spot on both PCs. To solve the problem, I ended the task for Outlook 2007 and then deleted all the files in my Outlook folder (under Docs and Settings). I relaunched the program, and it linked right up to my Exchange server and re-syncronized my mailbox. Voila! Everything was there as it should be. On another note-- I tried launching Outlook 2007 on a fresh user account on the same computer and it worked fine. So the issue is definitely related to upgrading from a 2003 pst or ost file to 2007. Hope this helps MS fix it! "Brent Mills" wrote: I had 2003 on my machine and the only choice it gave me was to upgrade. It migrated all my settings and data files itself. This is actually the beta 2 that was posted to msdn yesterday so I don't know if this is a new ability. "Russ Valentine [MVP-Outlook]" wrote: No. Why would you "upgrade" to a beta? State more clearly what you did to migrate your Outlook data to a beta installation. -- Russ Valentine [MVP-Outlook] "Brent Mills" wrote in message ... I had outlook 2003 set up on my computer with 2 pst files to archive my older mail to. When I upgraded to 2007 it now locks up when I try and open the program. If I remove my pst archives then it runs without a problem. Anyone else had similar issues? |
#6
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Quick followup to my post:
I just installed it on a 3rd computer with the same configuration as described below... and this time it worked great. I didn't have to delete my ..ost files. Pretty interesting. Two things to note that are possible reasons why this worked: a) I do not have any antivirus running on this 3rd pc b) My laptop was upgraded first, and I had to fix it by deleting my .ost files. It is possible that when Outlook 2007 created a new .ost file that it somehow updated my exchange mailbox, so that now when I installed Outlook 2007 on my 3rd pc (it connects to the same exchange mailbox and user account), it went through without a hitch because it already had the updated ..ost file. "simkin101" wrote: I just installed the Office Pro 2007 Beta today on 2 different computers, and had this same exact problem. This is the new Beta 2 download that was just released yesterday. The exact scenario I performed under: Both systems had Office 2003 Pro installed with all features except language settings. All Office 2003 updates were installed. I installed Office 2007 Beta and told it to keep my previous version of Office. It said it would uninstall Outlook 2003 no matter what, so I said OK. After the install completed, every Office 2007 program seemed to work fine... except Outlook. When I tried to launch Outlook 2007, it would get to the point where it said "Migrating email settings" or something close to that, and then it would just hang. Both of these computers are setup through an Exchange 2003 server (2 separate servers, same version of Exchange and Windows SBS 2003). Outlook 2007 froze in the exact same spot on both PCs. To solve the problem, I ended the task for Outlook 2007 and then deleted all the files in my Outlook folder (under Docs and Settings). I relaunched the program, and it linked right up to my Exchange server and re-syncronized my mailbox. Voila! Everything was there as it should be. On another note-- I tried launching Outlook 2007 on a fresh user account on the same computer and it worked fine. So the issue is definitely related to upgrading from a 2003 pst or ost file to 2007. Hope this helps MS fix it! "Brent Mills" wrote: I had 2003 on my machine and the only choice it gave me was to upgrade. It migrated all my settings and data files itself. This is actually the beta 2 that was posted to msdn yesterday so I don't know if this is a new ability. "Russ Valentine [MVP-Outlook]" wrote: No. Why would you "upgrade" to a beta? State more clearly what you did to migrate your Outlook data to a beta installation. -- Russ Valentine [MVP-Outlook] "Brent Mills" wrote in message ... I had outlook 2003 set up on my computer with 2 pst files to archive my older mail to. When I upgraded to 2007 it now locks up when I try and open the program. If I remove my pst archives then it runs without a problem. Anyone else had similar issues? |
#7
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Always follow an attempt at an in place upgrade by creating a new profile
from scratch. Exactly what files are you "removing" and how? -- Russ Valentine [MVP-Outlook] "Brent Mills" wrote in message ... I had 2003 on my machine and the only choice it gave me was to upgrade. It migrated all my settings and data files itself. This is actually the beta 2 that was posted to msdn yesterday so I don't know if this is a new ability. "Russ Valentine [MVP-Outlook]" wrote: No. Why would you "upgrade" to a beta? State more clearly what you did to migrate your Outlook data to a beta installation. -- Russ Valentine [MVP-Outlook] "Brent Mills" wrote in message ... I had outlook 2003 set up on my computer with 2 pst files to archive my older mail to. When I upgraded to 2007 it now locks up when I try and open the program. If I remove my pst archives then it runs without a problem. Anyone else had similar issues? |
#8
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You should always turn off anti-virus software when installing a new program.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "simkin101" wrote in message ... Quick followup to my post: I just installed it on a 3rd computer with the same configuration as described below... and this time it worked great. I didn't have to delete my .ost files. Pretty interesting. Two things to note that are possible reasons why this worked: a) I do not have any antivirus running on this 3rd pc b) My laptop was upgraded first, and I had to fix it by deleting my ..ost files. It is possible that when Outlook 2007 created a new .ost file that it somehow updated my exchange mailbox, so that now when I installed Outlook 2007 on my 3rd pc (it connects to the same exchange mailbox and user account), it went through without a hitch because it already had the updated .ost file. "simkin101" wrote: I just installed the Office Pro 2007 Beta today on 2 different computers, and had this same exact problem. This is the new Beta 2 download that was just released yesterday. The exact scenario I performed under: Both systems had Office 2003 Pro installed with all features except language settings. All Office 2003 updates were installed. I installed Office 2007 Beta and told it to keep my previous version of Office. It said it would uninstall Outlook 2003 no matter what, so I said OK. After the install completed, every Office 2007 program seemed to work fine... except Outlook. When I tried to launch Outlook 2007, it would get to the point where it said "Migrating email settings" or something close to that, and then it would just hang. Both of these computers are setup through an Exchange 2003 server (2 separate servers, same version of Exchange and Windows SBS 2003). Outlook 2007 froze in the exact same spot on both PCs. To solve the problem, I ended the task for Outlook 2007 and then deleted all the files in my Outlook folder (under Docs and Settings). I relaunched the program, and it linked right up to my Exchange server and re-syncronized my mailbox. Voila! Everything was there as it should be. On another note-- I tried launching Outlook 2007 on a fresh user account on the same computer and it worked fine. So the issue is definitely related to upgrading from a 2003 pst or ost file to 2007. Hope this helps MS fix it! "Brent Mills" wrote: I had 2003 on my machine and the only choice it gave me was to upgrade. It migrated all my settings and data files itself. This is actually the beta 2 that was posted to msdn yesterday so I don't know if this is a new ability. "Russ Valentine [MVP-Outlook]" wrote: No. Why would you "upgrade" to a beta? State more clearly what you did to migrate your Outlook data to a beta installation. -- Russ Valentine [MVP-Outlook] "Brent Mills" wrote in message ... I had outlook 2003 set up on my computer with 2 pst files to archive my older mail to. When I upgraded to 2007 it now locks up when I try and open the program. If I remove my pst archives then it runs without a problem. Anyone else had similar issues? |
#9
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Simkin is right, it seems to be something with the ost file. I took your and
sue's suggestion and created a new mail profile with a new ost file and now i can add my old archive data files without problem. In answer to your question I was removing the pst data files that were associated with my profile through the mail interface in control panel. "Russ Valentine [MVP-Outlook]" wrote: Always follow an attempt at an in place upgrade by creating a new profile from scratch. Exactly what files are you "removing" and how? -- Russ Valentine [MVP-Outlook] "Brent Mills" wrote in message ... I had 2003 on my machine and the only choice it gave me was to upgrade. It migrated all my settings and data files itself. This is actually the beta 2 that was posted to msdn yesterday so I don't know if this is a new ability. "Russ Valentine [MVP-Outlook]" wrote: No. Why would you "upgrade" to a beta? State more clearly what you did to migrate your Outlook data to a beta installation. -- Russ Valentine [MVP-Outlook] "Brent Mills" wrote in message ... I had outlook 2003 set up on my computer with 2 pst files to archive my older mail to. When I upgraded to 2007 it now locks up when I try and open the program. If I remove my pst archives then it runs without a problem. Anyone else had similar issues? |
#10
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I assume you mean PST files, not OST files.
So let me get this straight. You did an in place upgrade of an Outlook 2003 profile that had 3 PST files, one default, 2 for archive. Outlook 2007 failed to open with no error message, yet you somehow opened it and removed the 2 archive PST files. I'm having trouble following your post. Outlook 2007 is uniquely poor at handling connections to PST files. An accurate account of your problem would be helpful in sorting this out. -- Russ Valentine [MVP-Outlook] "Brent Mills" wrote in message ... Simkin is right, it seems to be something with the ost file. I took your and sue's suggestion and created a new mail profile with a new ost file and now i can add my old archive data files without problem. In answer to your question I was removing the pst data files that were associated with my profile through the mail interface in control panel. "Russ Valentine [MVP-Outlook]" wrote: Always follow an attempt at an in place upgrade by creating a new profile from scratch. Exactly what files are you "removing" and how? -- Russ Valentine [MVP-Outlook] "Brent Mills" wrote in message ... I had 2003 on my machine and the only choice it gave me was to upgrade. It migrated all my settings and data files itself. This is actually the beta 2 that was posted to msdn yesterday so I don't know if this is a new ability. "Russ Valentine [MVP-Outlook]" wrote: No. Why would you "upgrade" to a beta? State more clearly what you did to migrate your Outlook data to a beta installation. -- Russ Valentine [MVP-Outlook] "Brent Mills" wrote in message ... I had outlook 2003 set up on my computer with 2 pst files to archive my older mail to. When I upgraded to 2007 it now locks up when I try and open the program. If I remove my pst archives then it runs without a problem. Anyone else had similar issues? |
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