Outlook 2007 won't work with pst files
 

I had outlook 2003 set up on my computer with 2 pst files to archive my older
mail to. When I upgraded to 2007 it now locks up when I try and open the
program. If I remove my pst archives then it runs without a problem. Anyone
else had similar issues?

Outlook 2007 won't work with pst files
 

No.
Why would you "upgrade" to a beta? State more clearly what you did to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]
"Brent Mills" wrote in message
...
I had outlook 2003 set up on my computer with 2 pst files to archive my
older
mail to. When I upgraded to 2007 it now locks up when I try and open the
program. If I remove my pst archives then it runs without a problem.
Anyone
else had similar issues?

Outlook 2007 won't work with pst files
 

Are these .pst files both on your local hard drive?

Can you try setting up a completely new mail profile?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Brent Mills" wrote in message ...
I had outlook 2003 set up on my computer with 2 pst files to archive my older
mail to. When I upgraded to 2007 it now locks up when I try and open the
program. If I remove my pst archives then it runs without a problem. Anyone
else had similar issues?

Outlook 2007 won't work with pst files
 

I had 2003 on my machine and the only choice it gave me was to upgrade. It
migrated all my settings and data files itself. This is actually the beta 2
that was posted to msdn yesterday so I don't know if this is a new ability.


"Russ Valentine [MVP-Outlook]" wrote:

No.
Why would you "upgrade" to a beta? State more clearly what you did to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]
"Brent Mills" wrote in message
...
I had outlook 2003 set up on my computer with 2 pst files to archive my
older
mail to. When I upgraded to 2007 it now locks up when I try and open the
program. If I remove my pst archives then it runs without a problem.
Anyone
else had similar issues?

Outlook 2007 won't work with pst files
 

I just installed the Office Pro 2007 Beta today on 2 different computers, and
had this same exact problem. This is the new Beta 2 download that was just
released yesterday.

The exact scenario I performed under:

Both systems had Office 2003 Pro installed with all features except language
settings. All Office 2003 updates were installed.

I installed Office 2007 Beta and told it to keep my previous version of
Office. It said it would uninstall Outlook 2003 no matter what, so I said
OK. After the install completed, every Office 2007 program seemed to work
fine... except Outlook.

When I tried to launch Outlook 2007, it would get to the point where it said
"Migrating email settings" or something close to that, and then it would just
hang.

Both of these computers are setup through an Exchange 2003 server (2
separate servers, same version of Exchange and Windows SBS 2003).

Outlook 2007 froze in the exact same spot on both PCs.

To solve the problem, I ended the task for Outlook 2007 and then deleted all
the files in my Outlook folder (under Docs and Settings). I relaunched the
program, and it linked right up to my Exchange server and re-syncronized my
mailbox. Voila! Everything was there as it should be.

On another note-- I tried launching Outlook 2007 on a fresh user account on
the same computer and it worked fine. So the issue is definitely related to
upgrading from a 2003 pst or ost file to 2007.

Hope this helps MS fix it!

"Brent Mills" wrote:

I had 2003 on my machine and the only choice it gave me was to upgrade. It
migrated all my settings and data files itself. This is actually the beta 2
that was posted to msdn yesterday so I don't know if this is a new ability.


"Russ Valentine [MVP-Outlook]" wrote:

No.
Why would you "upgrade" to a beta? State more clearly what you did to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]
"Brent Mills" wrote in message
...
I had outlook 2003 set up on my computer with 2 pst files to archive my
older
mail to. When I upgraded to 2007 it now locks up when I try and open the
program. If I remove my pst archives then it runs without a problem.
Anyone
else had similar issues?

Outlook 2007 won't work with pst files
 

Quick followup to my post:

I just installed it on a 3rd computer with the same configuration as
described below... and this time it worked great. I didn't have to delete my
..ost files. Pretty interesting.

Two things to note that are possible reasons why this worked:

a) I do not have any antivirus running on this 3rd pc
b) My laptop was upgraded first, and I had to fix it by deleting my .ost
files. It is possible that when Outlook 2007 created a new .ost file that it
somehow updated my exchange mailbox, so that now when I installed Outlook
2007 on my 3rd pc (it connects to the same exchange mailbox and user
account), it went through without a hitch because it already had the updated
..ost file.

"simkin101" wrote:

I just installed the Office Pro 2007 Beta today on 2 different computers, and
had this same exact problem. This is the new Beta 2 download that was just
released yesterday.

The exact scenario I performed under:

Both systems had Office 2003 Pro installed with all features except language
settings. All Office 2003 updates were installed.

I installed Office 2007 Beta and told it to keep my previous version of
Office. It said it would uninstall Outlook 2003 no matter what, so I said
OK. After the install completed, every Office 2007 program seemed to work
fine... except Outlook.

When I tried to launch Outlook 2007, it would get to the point where it said
"Migrating email settings" or something close to that, and then it would just
hang.

Both of these computers are setup through an Exchange 2003 server (2
separate servers, same version of Exchange and Windows SBS 2003).

Outlook 2007 froze in the exact same spot on both PCs.

To solve the problem, I ended the task for Outlook 2007 and then deleted all
the files in my Outlook folder (under Docs and Settings). I relaunched the
program, and it linked right up to my Exchange server and re-syncronized my
mailbox. Voila! Everything was there as it should be.

On another note-- I tried launching Outlook 2007 on a fresh user account on
the same computer and it worked fine. So the issue is definitely related to
upgrading from a 2003 pst or ost file to 2007.

Hope this helps MS fix it!

"Brent Mills" wrote:

I had 2003 on my machine and the only choice it gave me was to upgrade. It
migrated all my settings and data files itself. This is actually the beta 2
that was posted to msdn yesterday so I don't know if this is a new ability.


"Russ Valentine [MVP-Outlook]" wrote:

No.
Why would you "upgrade" to a beta? State more clearly what you did to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]
"Brent Mills" wrote in message
...
I had outlook 2003 set up on my computer with 2 pst files to archive my
older
mail to. When I upgraded to 2007 it now locks up when I try and open the
program. If I remove my pst archives then it runs without a problem.
Anyone
else had similar issues?

Outlook 2007 won't work with pst files
 

Always follow an attempt at an in place upgrade by creating a new profile
from scratch.
Exactly what files are you "removing" and how?
--
Russ Valentine
[MVP-Outlook]
"Brent Mills" wrote in message
...
I had 2003 on my machine and the only choice it gave me was to upgrade. It
migrated all my settings and data files itself. This is actually the beta
2
that was posted to msdn yesterday so I don't know if this is a new
ability.


"Russ Valentine [MVP-Outlook]" wrote:

No.
Why would you "upgrade" to a beta? State more clearly what you did to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]
"Brent Mills" wrote in message
...
I had outlook 2003 set up on my computer with 2 pst files to archive my
older
mail to. When I upgraded to 2007 it now locks up when I try and open
the
program. If I remove my pst archives then it runs without a problem.
Anyone
else had similar issues?

Outlook 2007 won't work with pst files
 

You should always turn off anti-virus software when installing a new program.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"simkin101" wrote in message ...
Quick followup to my post:

I just installed it on a 3rd computer with the same configuration as
described below... and this time it worked great. I didn't have to delete my
.ost files. Pretty interesting.

Two things to note that are possible reasons why this worked:

a) I do not have any antivirus running on this 3rd pc
b) My laptop was upgraded first, and I had to fix it by deleting my ..ost
files. It is possible that when Outlook 2007 created a new .ost file that it
somehow updated my exchange mailbox, so that now when I installed Outlook
2007 on my 3rd pc (it connects to the same exchange mailbox and user
account), it went through without a hitch because it already had the updated
.ost file.

"simkin101" wrote:

I just installed the Office Pro 2007 Beta today on 2 different computers, and
had this same exact problem. This is the new Beta 2 download that was just
released yesterday.

The exact scenario I performed under:

Both systems had Office 2003 Pro installed with all features except language
settings. All Office 2003 updates were installed.

I installed Office 2007 Beta and told it to keep my previous version of
Office. It said it would uninstall Outlook 2003 no matter what, so I said
OK. After the install completed, every Office 2007 program seemed to work
fine... except Outlook.

When I tried to launch Outlook 2007, it would get to the point where it said
"Migrating email settings" or something close to that, and then it would just
hang.

Both of these computers are setup through an Exchange 2003 server (2
separate servers, same version of Exchange and Windows SBS 2003).

Outlook 2007 froze in the exact same spot on both PCs.

To solve the problem, I ended the task for Outlook 2007 and then deleted all
the files in my Outlook folder (under Docs and Settings). I relaunched the
program, and it linked right up to my Exchange server and re-syncronized my
mailbox. Voila! Everything was there as it should be.

On another note-- I tried launching Outlook 2007 on a fresh user account on
the same computer and it worked fine. So the issue is definitely related to
upgrading from a 2003 pst or ost file to 2007.

Hope this helps MS fix it!

"Brent Mills" wrote:

I had 2003 on my machine and the only choice it gave me was to upgrade. It
migrated all my settings and data files itself. This is actually the beta 2
that was posted to msdn yesterday so I don't know if this is a new ability.


"Russ Valentine [MVP-Outlook]" wrote:

No.
Why would you "upgrade" to a beta? State more clearly what you did to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]
"Brent Mills" wrote in message
...
I had outlook 2003 set up on my computer with 2 pst files to archive my
older
mail to. When I upgraded to 2007 it now locks up when I try and open the
program. If I remove my pst archives then it runs without a problem.
Anyone
else had similar issues?

Outlook 2007 won't work with pst files
 

Simkin is right, it seems to be something with the ost file. I took your and
sue's suggestion and created a new mail profile with a new ost file and now i
can add my old archive data files without problem. In answer to your
question I was removing the pst data files that were associated with my
profile through the mail interface in control panel.

"Russ Valentine [MVP-Outlook]" wrote:

Always follow an attempt at an in place upgrade by creating a new profile
from scratch.
Exactly what files are you "removing" and how?
--
Russ Valentine
[MVP-Outlook]
"Brent Mills" wrote in message
...
I had 2003 on my machine and the only choice it gave me was to upgrade. It
migrated all my settings and data files itself. This is actually the beta
2
that was posted to msdn yesterday so I don't know if this is a new
ability.


"Russ Valentine [MVP-Outlook]" wrote:

No.
Why would you "upgrade" to a beta? State more clearly what you did to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]
"Brent Mills" wrote in message
...
I had outlook 2003 set up on my computer with 2 pst files to archive my
older
mail to. When I upgraded to 2007 it now locks up when I try and open
the
program. If I remove my pst archives then it runs without a problem.
Anyone
else had similar issues?

Outlook 2007 won't work with pst files
 

I assume you mean PST files, not OST files.
So let me get this straight. You did an in place upgrade of an Outlook 2003
profile that had 3 PST files, one default, 2 for archive. Outlook 2007
failed to open with no error message, yet you somehow opened it and removed
the 2 archive PST files. I'm having trouble following your post.
Outlook 2007 is uniquely poor at handling connections to PST files. An
accurate account of your problem would be helpful in sorting this out.
--
Russ Valentine
[MVP-Outlook]
"Brent Mills" wrote in message
...
Simkin is right, it seems to be something with the ost file. I took your
and
sue's suggestion and created a new mail profile with a new ost file and
now i
can add my old archive data files without problem. In answer to your
question I was removing the pst data files that were associated with my
profile through the mail interface in control panel.

"Russ Valentine [MVP-Outlook]" wrote:

Always follow an attempt at an in place upgrade by creating a new profile
from scratch.
Exactly what files are you "removing" and how?
--
Russ Valentine
[MVP-Outlook]
"Brent Mills" wrote in message
...
I had 2003 on my machine and the only choice it gave me was to upgrade.
It
migrated all my settings and data files itself. This is actually the
beta
2
that was posted to msdn yesterday so I don't know if this is a new
ability.


"Russ Valentine [MVP-Outlook]" wrote:

No.
Why would you "upgrade" to a beta? State more clearly what you did to
migrate your Outlook data to a beta installation.
--
Russ Valentine
[MVP-Outlook]
"Brent Mills" wrote in message
...
I had outlook 2003 set up on my computer with 2 pst files to archive
my
older
mail to. When I upgraded to 2007 it now locks up when I try and
open
the
program. If I remove my pst archives then it runs without a
problem.
Anyone
else had similar issues?