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#1
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Tried to download 2007 beta after an unsuccessful attempt, now outlook 2003
will not open. Error message MAPI32.dll file is corrupt or wrong version. Will not reinstall from disk or with new user profile |
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#2
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that's expected. what failed with your Office 2007 beta installation?
-- Bill R MVP "tom" wrote in message ... Tried to download 2007 beta after an unsuccessful attempt, now outlook 2003 will not open. Error message MAPI32.dll file is corrupt or wrong version. Will not reinstall from disk or with new user profile |
#3
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![]() My son started to down load the 2007 beta edition on the day of its release. I believe the requests were overwelming and the download stopped. Will another attempt at bet2007 give me access to my saved email messages? "BillR [MVP]" wrote: that's expected. what failed with your Office 2007 beta installation? -- Bill R MVP "tom" wrote in message ... Tried to download 2007 beta after an unsuccessful attempt, now outlook 2003 will not open. Error message MAPI32.dll file is corrupt or wrong version. Will not reinstall from disk or with new user profile |
#4
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If you haven't started to install Office 2007 then it shouldn't have any
effect on your current installation. See if this helps: http://office.microsoft.com/en-ca/as...164781033.aspx -- Bill R MVP "tom" wrote in message ... My son started to down load the 2007 beta edition on the day of its release. I believe the requests were overwelming and the download stopped. Will another attempt at bet2007 give me access to my saved email messages? "BillR [MVP]" wrote: that's expected. what failed with your Office 2007 beta installation? -- Bill R MVP "tom" wrote in message ... Tried to download 2007 beta after an unsuccessful attempt, now outlook 2003 will not open. Error message MAPI32.dll file is corrupt or wrong version. Will not reinstall from disk or with new user profile |
#5
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I installed the beta yesterday using the upgrade mode over Outlook 2003.
Although no other applicatons or programs were running (except NAV) I was prompted several times that some programs should be closed but there were no programs named in the box. Clicking on RETRY did not result in a solution. Clicking on IGNORE allowed the install to continue but neither Outlook 2003 or 2007 will open. When trying to open 2007 in save mode a small box comes up with OLMAP132.dll and an OK option. Several times I went into the Search and Repair mode and got the message that Office 2007 was configured properly but still the same results. It seems that this OLMAP132.dll is not compatible with 2003 and 2007 or I corupted it by clicking on IGNORE during the install. -- Hal "tom" wrote: Tried to download 2007 beta after an unsuccessful attempt, now outlook 2003 will not open. Error message MAPI32.dll file is corrupt or wrong version. Will not reinstall from disk or with new user profile |
#6
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You should have done what you were told. Those messages to close other
programs were for a reason, not just for fun. You had programs running that were keeping some portion of Outlook 2003 open. You should never run any antivirus when installing software, especially NAV and most emphatically not if you use email scanning. Installing as an upgrade has not been tested, especially in a non-test environment like yours. Your installation most likely cannot be repaired. Uninstall Office 2007. Uninstall Office 2003 and hope you can reinstall it. Do not install Office 2007 until you have a suitable test environment and have read the beta software cautions thoroughly. -- Russ Valentine [MVP-Outlook] "Hal" wrote in message ... I installed the beta yesterday using the upgrade mode over Outlook 2003. Although no other applicatons or programs were running (except NAV) I was prompted several times that some programs should be closed but there were no programs named in the box. Clicking on RETRY did not result in a solution. Clicking on IGNORE allowed the install to continue but neither Outlook 2003 or 2007 will open. When trying to open 2007 in save mode a small box comes up with OLMAP132.dll and an OK option. Several times I went into the Search and Repair mode and got the message that Office 2007 was configured properly but still the same results. It seems that this OLMAP132.dll is not compatible with 2003 and 2007 or I corupted it by clicking on IGNORE during the install. -- Hal "tom" wrote: Tried to download 2007 beta after an unsuccessful attempt, now outlook 2003 will not open. Error message MAPI32.dll file is corrupt or wrong version. Will not reinstall from disk or with new user profile |
#7
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Thanks for the tip. I thought you might want to know that the message to
close applicatons did not list any. I should have guessed that it was Norton. Others may try to do this with the non-beta product. -- Hal "Russ Valentine [MVP-Outlook]" wrote: You should have done what you were told. Those messages to close other programs were for a reason, not just for fun. You had programs running that were keeping some portion of Outlook 2003 open. You should never run any antivirus when installing software, especially NAV and most emphatically not if you use email scanning. Installing as an upgrade has not been tested, especially in a non-test environment like yours. Your installation most likely cannot be repaired. Uninstall Office 2007. Uninstall Office 2003 and hope you can reinstall it. Do not install Office 2007 until you have a suitable test environment and have read the beta software cautions thoroughly. -- Russ Valentine [MVP-Outlook] "Hal" wrote in message ... I installed the beta yesterday using the upgrade mode over Outlook 2003. Although no other applicatons or programs were running (except NAV) I was prompted several times that some programs should be closed but there were no programs named in the box. Clicking on RETRY did not result in a solution. Clicking on IGNORE allowed the install to continue but neither Outlook 2003 or 2007 will open. When trying to open 2007 in save mode a small box comes up with OLMAP132.dll and an OK option. Several times I went into the Search and Repair mode and got the message that Office 2007 was configured properly but still the same results. It seems that this OLMAP132.dll is not compatible with 2003 and 2007 or I corupted it by clicking on IGNORE during the install. -- Hal "tom" wrote: Tried to download 2007 beta after an unsuccessful attempt, now outlook 2003 will not open. Error message MAPI32.dll file is corrupt or wrong version. Will not reinstall from disk or with new user profile |
#8
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Hopefully, the upgrade procedure will be refined and more thoroughly tested
by that time. Office 2007 does come with fairly extensive diagnostic procedures. As long as you're testing, you might want to try those out before you back out completely. -- Russ Valentine [MVP-Outlook] "Hal" wrote in message ... Thanks for the tip. I thought you might want to know that the message to close applicatons did not list any. I should have guessed that it was Norton. Others may try to do this with the non-beta product. -- Hal "Russ Valentine [MVP-Outlook]" wrote: You should have done what you were told. Those messages to close other programs were for a reason, not just for fun. You had programs running that were keeping some portion of Outlook 2003 open. You should never run any antivirus when installing software, especially NAV and most emphatically not if you use email scanning. Installing as an upgrade has not been tested, especially in a non-test environment like yours. Your installation most likely cannot be repaired. Uninstall Office 2007. Uninstall Office 2003 and hope you can reinstall it. Do not install Office 2007 until you have a suitable test environment and have read the beta software cautions thoroughly. -- Russ Valentine [MVP-Outlook] "Hal" wrote in message ... I installed the beta yesterday using the upgrade mode over Outlook 2003. Although no other applicatons or programs were running (except NAV) I was prompted several times that some programs should be closed but there were no programs named in the box. Clicking on RETRY did not result in a solution. Clicking on IGNORE allowed the install to continue but neither Outlook 2003 or 2007 will open. When trying to open 2007 in save mode a small box comes up with OLMAP132.dll and an OK option. Several times I went into the Search and Repair mode and got the message that Office 2007 was configured properly but still the same results. It seems that this OLMAP132.dll is not compatible with 2003 and 2007 or I corupted it by clicking on IGNORE during the install. -- Hal "tom" wrote: Tried to download 2007 beta after an unsuccessful attempt, now outlook 2003 will not open. Error message MAPI32.dll file is corrupt or wrong version. Will not reinstall from disk or with new user profile |
#9
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I am in a test environment, Tom. No rush. I will try some things before I
throw in the towel. Thanks for your help. -- Hal "Russ Valentine [MVP-Outlook]" wrote: Hopefully, the upgrade procedure will be refined and more thoroughly tested by that time. Office 2007 does come with fairly extensive diagnostic procedures. As long as you're testing, you might want to try those out before you back out completely. -- Russ Valentine [MVP-Outlook] "Hal" wrote in message ... Thanks for the tip. I thought you might want to know that the message to close applicatons did not list any. I should have guessed that it was Norton. Others may try to do this with the non-beta product. -- Hal "Russ Valentine [MVP-Outlook]" wrote: You should have done what you were told. Those messages to close other programs were for a reason, not just for fun. You had programs running that were keeping some portion of Outlook 2003 open. You should never run any antivirus when installing software, especially NAV and most emphatically not if you use email scanning. Installing as an upgrade has not been tested, especially in a non-test environment like yours. Your installation most likely cannot be repaired. Uninstall Office 2007. Uninstall Office 2003 and hope you can reinstall it. Do not install Office 2007 until you have a suitable test environment and have read the beta software cautions thoroughly. -- Russ Valentine [MVP-Outlook] "Hal" wrote in message ... I installed the beta yesterday using the upgrade mode over Outlook 2003. Although no other applicatons or programs were running (except NAV) I was prompted several times that some programs should be closed but there were no programs named in the box. Clicking on RETRY did not result in a solution. Clicking on IGNORE allowed the install to continue but neither Outlook 2003 or 2007 will open. When trying to open 2007 in save mode a small box comes up with OLMAP132.dll and an OK option. Several times I went into the Search and Repair mode and got the message that Office 2007 was configured properly but still the same results. It seems that this OLMAP132.dll is not compatible with 2003 and 2007 or I corupted it by clicking on IGNORE during the install. -- Hal "tom" wrote: Tried to download 2007 beta after an unsuccessful attempt, now outlook 2003 will not open. Error message MAPI32.dll file is corrupt or wrong version. Will not reinstall from disk or with new user profile |
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