I'm having a problem when I try to send an email to anyone. When I click on
to: cc: or from: it just hangs and doesn't open any address book. Any help
or suggestions would be appreciated. This is on outlook 2003
--
DJ "T"
Phoenix, AZ

Hi...

Try removing and re-adding the Outlook Address Book.

Go under Tools Email Accounts View or change existing Directories or
Address Book and remove Outlook Address Book.
Once that is done, click Add and and re-add the Outlook Address Book.
Restart Ms Outlook and check out if it helps you out.
Note- Removing Outlook Address Book doesnt remove the Contacts. It is more
of a service which could have gone corrupted.

Thanks,

Mittu


"DJ "T"" wrote:

I'm having a problem when I try to send an email to anyone. When I click on
to: cc: or from: it just hangs and doesn't open any address book. Any help
or suggestions would be appreciated. This is on outlook 2003
--
DJ "T"
Phoenix, AZ

Hi Mittu, i tried you're suggestion and it didn't work. This is outlook 2003
with SP1. This is so weird, whenever i try to create an email and then click
the to: field, nothing happens and it just hangs until i hit esc. I'm going
to try sp2 for outlook next. Thanks for trying.
--
DJ "T"
Phoenix, AZ


"Mittu" wrote:

Hi...

Try removing and re-adding the Outlook Address Book.

Go under Tools Email Accounts View or change existing Directories or
Address Book and remove Outlook Address Book.
Once that is done, click Add and and re-add the Outlook Address Book.
Restart Ms Outlook and check out if it helps you out.
Note- Removing Outlook Address Book doesnt remove the Contacts. It is more
of a service which could have gone corrupted.

Thanks,

Mittu


"DJ "T"" wrote:

I'm having a problem when I try to send an email to anyone. When I click on
to: cc: or from: it just hangs and doesn't open any address book. Any help
or suggestions would be appreciated. This is on outlook 2003
--
DJ "T"
Phoenix, AZ

Hi,

Try renaming frmcache.dat file and restart the machine. Check if Outlook
works fine w/o hanging.
Also, when it doesnt respond, does it throw any errors - Any report that
would be sent to MS? If so, look for a 'Mod Name' field in the error report.

Also, try opening Outlook by Start Run outlook /safe
Check if Outlook works fine in Safe Mode.

You could try creating a new profile in Outlook

http://support.microsoft.com/default.aspx?kbid=829918

Thanks,

Mittu


"DJ "T"" wrote:

Hi Mittu, i tried you're suggestion and it didn't work. This is outlook 2003
with SP1. This is so weird, whenever i try to create an email and then click
the to: field, nothing happens and it just hangs until i hit esc. I'm going
to try sp2 for outlook next. Thanks for trying.
--
DJ "T"
Phoenix, AZ


"Mittu" wrote:

Hi...

Try removing and re-adding the Outlook Address Book.

Go under Tools Email Accounts View or change existing Directories or
Address Book and remove Outlook Address Book.
Once that is done, click Add and and re-add the Outlook Address Book.
Restart Ms Outlook and check out if it helps you out.
Note- Removing Outlook Address Book doesnt remove the Contacts. It is more
of a service which could have gone corrupted.

Thanks,

Mittu


"DJ "T"" wrote:

I'm having a problem when I try to send an email to anyone. When I click on
to: cc: or from: it just hangs and doesn't open any address book. Any help
or suggestions would be appreciated. This is on outlook 2003
--
DJ "T"
Phoenix, AZ